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Sustainable Development of Hotels and Tourism

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Tourism, Culture, and Heritage".

Deadline for manuscript submissions: closed (15 January 2024) | Viewed by 19311

Special Issue Editors


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Guest Editor
Ibiza Island Council University College of Tourism, University of the Balearic Islands, 07800 Ibiza, Spain
Interests: tourism management; tourism marketing; tourist destinations; residents' attitudes; hospitality management
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
Department of Business, University of A Coruña, 15071 A Coruña, Spain
Interests: corporate social responsibility; human resources; social media; entrepreneurship; business organization; business management
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

Since the appearance of mass tourism in the 1950s and 1960s, concern about the impacts of this activity on host regions and societies has been permanent and growing over time. This led to the appearance of a very important area of tourism research, such as the residents’ attitudes. Measurements of the tourism impacts, both economic, socio-cultural and environmental, were also very important. Normally, tourism development is encouraged for the economic benefits, but there is a high concern about the costs to society and environment.

In recent decades, concern for avoiding the negative impacts of human activity and ensuring economic, social, cultural and environmental sustainability has grown rapidly, all to avoid irreversible deterioration and so that future generations do not face a worse situation than the current one. This concern has translated into legislative measures, social awareness, business initiatives and academic research. The measures taken by companies have been grouped under the concept of corporate social responsibility (CSR) and are important in multiple sectors, including tourism. The study of the CSR is of great importance in the case of hotels and hotel chains, as a great reference in the sector.

All academic research in tourism can be considered to seek to improve sustainability in specific cases, situations and aspects. However, research on the sustainable development of tourism tends to focus on the impacts, of various types, of tourism and how to make it a sustainable activity in the long term by minimizing costs and maximizing benefits. Within these approaches, studies on impacts on local societies and cultures stand out, highlighting how they change due to tourism development. Studies on environmental impacts and resource management (e.g., water, electricity, territory, etc.) are also important, as are the studies on the residents’ attitudes and on the CSR in tourism companies.

This Special Issue seeks to expand the flow of academic research related to a sector of great global importance (tourism) and representing a great concern (sustainable development). Potential topics for this Special Issue include, but are not limited to, the following:

  • Alterations in the natural environment of tourist companies and activities;
  • Analysis of the economic, social and environmental evolution of tourist regions;
  • Application of corporate social responsibility in tourism companies;
  • Crisis and resilience in hotels and tourist destinations;
  • Difficulties for the management of mature destinations;
  • Management of natural resources in tourist destinations;
  • Residents' attitudes, their causes and consequences;
  • Social and cultural changes in societies receiving tourists;
  • Sustainability actions in hotel companies.

Dr. José Ramón-Cardona
Dr. María Dolores Sánchez-Fernández
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • corporate social responsibility (CSR)
  • economic impacts
  • environmental impacts
  • hospitality management
  • hotel management
  • mature destinations
  • overtourism
  • regional development
  • residents' attitudes
  • social impacts
  • sustainable development
  • tourism development
  • tourism planning

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Published Papers (6 papers)

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Research

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22 pages, 1215 KiB  
Article
Save the Day: How the Dissemination of Tourism Crises Can Reinvigorate a Tourism Destination Image after the Seoul Halloween Crowd Crush
by Xiaojun Xu and Guanghui Cheng
Sustainability 2024, 16(6), 2256; https://doi.org/10.3390/su16062256 - 8 Mar 2024
Viewed by 1027
Abstract
For tourism crises, social media present a double-edged sword: while disseminating the damage caused by tourism crises, it also has the potential to enhance the destination’s visibility and serve as a promotional tool. So, we cannot entirely negate the dissemination of tourism crises [...] Read more.
For tourism crises, social media present a double-edged sword: while disseminating the damage caused by tourism crises, it also has the potential to enhance the destination’s visibility and serve as a promotional tool. So, we cannot entirely negate the dissemination of tourism crises but rather proactively utilize its positive aspects to promote the sustainable development of the tourism destination image (TDI). Crisis events caused by management mistakes can be particularly damaging to people’s trust in destination management organizations (DMOs), and a crowd crush is a common and highly damaging type of tourism crisis caused by public management mistakes. Thus, the purpose of this study is to summarize the factors that may positively influence TDI in the dissemination of tourism crises such as the Seoul Halloween crowd crush. This study takes the Seoul Halloween crowd crush as an example and constructs a theoretical model based on information ecology theory. The relationships of variables in the model were analyzed through structural equation modeling. The results show that information transparency, subject authority, and social media interactivity positively influence an organic cognitive image. Social connection and social media interactivity positively influence this organic affective image. Finally, this study provides targeted recommendations for DMOs, which is important for the restoration of TDI after crises. Full article
(This article belongs to the Special Issue Sustainable Development of Hotels and Tourism)
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15 pages, 1954 KiB  
Article
Co-Creation of Sustainable Tourism and Hospitality Experiences: Education and Organizations in Search of New Business Models
by Ricardo Jorge da Costa Guerra and Eduardo Cândido Cordeiro Gonçalves
Sustainability 2024, 16(1), 321; https://doi.org/10.3390/su16010321 - 29 Dec 2023
Cited by 1 | Viewed by 1825
Abstract
Sustainability is and will be very closely linked to the development of tourism in the future. It is the most important trend shaping the sector, and it will continue to determine travelers’ preferences and motivations in the period after COVID-19. It is important [...] Read more.
Sustainability is and will be very closely linked to the development of tourism in the future. It is the most important trend shaping the sector, and it will continue to determine travelers’ preferences and motivations in the period after COVID-19. It is important that tourism destinations and the stakeholders work together to enhance their resources sustainably through valuing the socio-cultural authenticity of communities, preserving biodiversity, and also ensuring the social well-being and economic security of destinations. Destinations need to work closely with entrepreneurs to better understand their current challenges. Investment in sustainable practices and products must be part of the new business models and provide competitive advantages for all stakeholders. The time we are living in is crucial, and it is a unique opportunity to rethink the sector from the perspective of a more sustainable, safer, and technological future that favors a circular economy model. This work follows the development of a methodology using the Demola Model, collaborated by a higher education institution and a hotel, to seek an investment in a new product driven by a clear commitment to sustainability. With a methodology composed of the application of different tools, namely design research, observations/visits, interviews, benchmarking, speculative design, future scenarios, among others, we have sought to understand the main markets and contexts around the world and explore alternative opportunities and action plans. Aqua Village Health Resort & Spa (Portugal) was selected as a partner for this collaborative work. The final project presented was the creation of a restaurant linked to the sustainable concept and cooking based on fire, located on the riverbank and in the water: Aquafire—Underwater Food Experience. Full article
(This article belongs to the Special Issue Sustainable Development of Hotels and Tourism)
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14 pages, 2540 KiB  
Article
Housing Affordability Risk and Tourism Gentrification in Kyoto City
by Mikio Yoshida and Haruka Kato
Sustainability 2024, 16(1), 309; https://doi.org/10.3390/su16010309 - 28 Dec 2023
Viewed by 1677
Abstract
Before the Coronavirus Disease pandemic of 2019, many tourist cities suffered from over-tourism, and tourism gentrification seriously impacted the living environment for residents. This study aimed to clarify the statistical relationship between the increase in the number of accommodations―hotels and simple accommodations―and housing [...] Read more.
Before the Coronavirus Disease pandemic of 2019, many tourist cities suffered from over-tourism, and tourism gentrification seriously impacted the living environment for residents. This study aimed to clarify the statistical relationship between the increase in the number of accommodations―hotels and simple accommodations―and housing prices in Kyoto City, one of the world’s most famous tourist cities. As a key result, this study clarified that the price change in houses for sale was significantly related to the number of hotels in the historical center of Kyoto City. Specifically, it was found that the average price of houses for sale increased by JPY 2,013,957/USD 18,382 per hotel in a neighborhood district. In addition, the average price of houses for sale increased by JPY 6,412,102/USD 58,526 from 2015 to 2019. Compared to previous studies, in the historical center of Kyoto City, the novelty of our finding is that the cause for increasing housing prices was not simple accommodations but hotels, and the effect of housing prices was not on houses for rent but those for sale. These results are significant because they indicate that tourism gentrification causes housing affordability risk for the local communities, including young households. Full article
(This article belongs to the Special Issue Sustainable Development of Hotels and Tourism)
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21 pages, 656 KiB  
Article
The KAC-CSR Model in the Tourism Sector
by David Daniel Peña-Miranda, Antoni Serra-Cantallops and José Ramón-Cardona
Sustainability 2023, 15(3), 1840; https://doi.org/10.3390/su15031840 - 18 Jan 2023
Viewed by 1918
Abstract
This article carries out, for the first time in the scientific literature, an integrated analysis of the variables of knowledge, application, and communication of CSR in an economic sector (in this case, tourism), through the application of a novel model called KAC-CSR (knowledge, [...] Read more.
This article carries out, for the first time in the scientific literature, an integrated analysis of the variables of knowledge, application, and communication of CSR in an economic sector (in this case, tourism), through the application of a novel model called KAC-CSR (knowledge, application, and communication of corporate social responsibility); this model interrelates the three concepts and the possible factors causing them. The objective is to identify the possible causal relationships among these CSR variables and their respective determining factors. In practice, this implies carrying out a first empirical verification of the proposed model, seeking to determine its viability as an explanatory tool. Applying the structural equation modeling (SEM) approach, using partial least squares (PLS), to a sample of 224 hotels in the Colombian Caribbean region, this analysis verifies the proposed model and specifies its characteristics. This study finds that a greater degree of advanced CSR knowledge lends itself to a greater degree of CSR application. This, in turn, positively influences CSR communication. Likewise, motivations have a positive influence on CSR application, particularly in economic and social activities, while obstacles have a negative influence on CSR application. Moreover, different characteristics of the manager and the hotels determine the levels of knowledge, application, and communication of CSR. The paper also provides evidence on the determining factors influencing the ‘knowledge–application–communication’ sequence of CSR, an aspect not studied until now. Future research should consider more stakeholders and replicate the KAC-CSR model in other economic sectors and geographical areas. Full article
(This article belongs to the Special Issue Sustainable Development of Hotels and Tourism)
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12 pages, 4065 KiB  
Article
Population Decline through Tourism Gentrification Caused by Accommodation in Kyoto City
by Haruka Kato and Atsushi Takizawa
Sustainability 2022, 14(18), 11736; https://doi.org/10.3390/su141811736 - 19 Sep 2022
Cited by 6 | Viewed by 3442
Abstract
Tourism gentrification has become a social issue in tourist cities worldwide. This paper’s research question is as follows: has tourism gentrification caused a population decline in tourist cities? This study aims to clarify the statistical relationship between the population decline and the location [...] Read more.
Tourism gentrification has become a social issue in tourist cities worldwide. This paper’s research question is as follows: has tourism gentrification caused a population decline in tourist cities? This study aims to clarify the statistical relationship between the population decline and the location of accommodation on the neighborhood association scale. It analyzes Kyoto City, which is one of the most famous tourist cities worldwide. The statistical relationship between two types of accommodation—hotels and simple accommodation—is analyzed, using geographic natural experiments. The study concludes that the neighborhood association with simple accommodation decreased the population more significantly than that without simple accommodation in the historical center of Kyoto City. This result indicates that the tourism gentrification had caused a population decline in the historical center of Kyoto City. Moreover, it was found that tourism gentrification has affected the outside center of Kyoto City. The population decline might be due to simple accommodation being converted from houses due to tourism gentrification. This study’s results suggest the need for urban policy to regulate zoning for the locations of simple accommodation. Full article
(This article belongs to the Special Issue Sustainable Development of Hotels and Tourism)
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Review

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18 pages, 2793 KiB  
Review
Responsible Management in the Hotel Industry: An Integrative Review and Future Research Directions
by Yuan Liang, Casey Watters and Michał K. Lemański
Sustainability 2022, 14(24), 17050; https://doi.org/10.3390/su142417050 - 19 Dec 2022
Cited by 8 | Viewed by 7834
Abstract
In this study, we map the fast-growing body of knowledge on responsible management in the hotel industry. We aimed to provide scholars with guidance on navigating the rich and diverse scholarship on this topic, and where to engage to develop it further. Using [...] Read more.
In this study, we map the fast-growing body of knowledge on responsible management in the hotel industry. We aimed to provide scholars with guidance on navigating the rich and diverse scholarship on this topic, and where to engage to develop it further. Using a mixed-method review approach encompassing quantitative and qualitative elements, we reviewed the last decade of publications in journals specializing in research on hotels. On this basis, we identify critical areas as well as potential gaps in research on responsible management in the hotel industry. By scrutinizing research contexts, methods, theoretical approaches, levels of analysis, and findings, we synthesize and profile current scholarship, identify established and emerging trends, and discuss implications for scholarship and management practice, with critical or even provocative observations to guide possible theoretical and empirical extensions as well as fruitful avenues for future research. Full article
(This article belongs to the Special Issue Sustainable Development of Hotels and Tourism)
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