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Sustainable Tourism and Hospitality in the Digital Age

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Tourism, Culture, and Heritage".

Deadline for manuscript submissions: closed (30 April 2022) | Viewed by 9373

Special Issue Editors


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Guest Editor
Department of Business Administration, Agrifood Campus of International Excellence, ceiA3. Faculty of Law and Business Administration, University of Cordoba. St. Puerta Nueva, s/n. E-14071-Córdoba, Spain
Interests: analysis of tourism and cultural activities in economic development

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Guest Editor
Department of Agrarian Economics, Finance and Accounting, Agrifood Campus of International Excellence, ceiA3, Faculty of Law and Business Administration University of Cordoba St. Puerta Nueva, s/n. E-14071-Córdoba, Spain
Interests: analysis of tourism, sustainability and new economic models in sharing economy

Special Issue Information

Dear Colleagues,

This Special Issue aims to become a forum for the advancement of scientific knowledge by incorporating papers related to two key variables in the field of tourism and hospitality: sustainability and the digital age. Likewise, proposals that seek to analyse, among other issues, the possible causal and/or consequential relationships between them, will be welcome.

In recent decades, we are witnessing the emergence and consolidation of new forms to understand the tourism, away from the traditional mass travel, and this is accompanied by technological development, improvements in transports and communication, and the globalization process. Currently we cannot speak of tourism in general ignoring further aspects which help specify the type of tourism. So, new tourist segments have developed such as heritage tourism, gastronomic tourism, nature tourism, collaborative tourism, and so on. And this development will be dwarfed by the possibilities that sectors such as artificial intelligence, big data, social networks, etc. will bring. Either way, despite the potential of these tools for tourism development, we cannot ignore the sustainability requirement that tourist destinations should manage strategically since the attractiveness for tourists may end up disappearing due to the lack of medium and long term vision of tourism managers. And, within this necessary sustainability, inclusive aspects that involve the participation of the local community must be included both in decision-making matters of its management and in the equitable socio-economic use that tourism may entail.

For this reason, the goal of this Special Issue is to provide scientific studies that help understand the variable of tourism sustainability in a world increasingly digitized, where events like an accumulation of negative or positive opinions in social networks can have important consequences for the tourist development of a certain destination. In any case, we cannot forget the special situation in which the tourism and accommodation sector finds itself due to the global pandemic of COVID-19. Therefore, and because the digital age and sustainability must coexist with post-covid-19 tourism, entailing changes in the way we relate to each other and to the destination, manuscripts that provide a medium and long-term vision about these subjects will be welcomed.

Dr. Francisco González Santa Cruz 
Dr. Antonio Menor Campos
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • Sustainable tourism;
  • Hospitality industry;
  • Digital age;
  • Tourism impacts;
  • Tourism development;
  • Responsible tourist behavior;
  • Tourism innovation.

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Published Papers (3 papers)

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Research

6 pages, 628 KiB  
Communication
Cyberbullying Behaviors in Online Travel Community: Members’ Perceptions and Sustainability in Online Community
by Donghee Kim
Sustainability 2022, 14(9), 5220; https://doi.org/10.3390/su14095220 - 26 Apr 2022
Cited by 2 | Viewed by 1582
Abstract
Online travel community (OTC) has been played a critical role for digital marketing in the travel industry. The successful operation of an online travel community is depending on social connection and active friendship among the OTC’s users. However, cyber-victimization has become a critical [...] Read more.
Online travel community (OTC) has been played a critical role for digital marketing in the travel industry. The successful operation of an online travel community is depending on social connection and active friendship among the OTC’s users. However, cyber-victimization has become a critical concern which has been threaten sustainable online travel community. In this regard, this study investigates how cyber-victimization recovery practices in OTAs affect online community ambient and behavioral loyalty in OTCs using second-order confirmatory factor analysis. The results indicate that the OTCs’ efforts to recover the online ambient against cyber-victimization lead OTC members to be loyal to the OTCs. Implications for the sustainable online travel community were discussed. Full article
(This article belongs to the Special Issue Sustainable Tourism and Hospitality in the Digital Age)
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14 pages, 298 KiB  
Article
Empowering the Community or Escape Daily Routine—A Voluntourism Perspective
by José Abreu, Marisa R. Ferreira and Beatriz Casais
Sustainability 2021, 13(21), 12032; https://doi.org/10.3390/su132112032 - 31 Oct 2021
Cited by 7 | Viewed by 3411
Abstract
On the edges of tourism, volunteering, and travel, we find voluntourism with tourists, mainly from high-income countries, looking for an alternative form of travel that promises sustainable development of destinations. The aim of the paper is to explore voluntourism through motivations and impacts, [...] Read more.
On the edges of tourism, volunteering, and travel, we find voluntourism with tourists, mainly from high-income countries, looking for an alternative form of travel that promises sustainable development of destinations. The aim of the paper is to explore voluntourism through motivations and impacts, as well as aggregate different volunteers in categories, in order to better understand this phenomenon. The results of a questionnaire answered by 65 international volunteers show seven motivations and a lack of attention on the local projects. More than half of the volunteers are considered to have short participations in projects, considering the destination as a very important aspect, have minimal skills, and have a passive participation, as a minimal direct contribution. Generically, our research may help to highlight and boost the voluntourism experience, creating positive and transformative changes. Full article
(This article belongs to the Special Issue Sustainable Tourism and Hospitality in the Digital Age)
17 pages, 801 KiB  
Article
Fostering Voluntourism Satisfaction and Future Behaviour in Island Destinations
by Abdul Hafaz Ngah, Abdul Halim Mohd Rahimi, Serge Gabarre, Luis Araya-Castillo, Antonio Ariza-Montes and Heesup Han
Sustainability 2021, 13(5), 2767; https://doi.org/10.3390/su13052767 - 4 Mar 2021
Cited by 15 | Viewed by 3450
Abstract
Volunteer tourism, which is commonly referred to as voluntourism, is currently a dynamic alternative travel option with a focus on sustainable tourism. However, existing literature reveals that voluntourism activities do not meet tourists’ expectation, fail to provide experiences related to environmental issues, and [...] Read more.
Volunteer tourism, which is commonly referred to as voluntourism, is currently a dynamic alternative travel option with a focus on sustainable tourism. However, existing literature reveals that voluntourism activities do not meet tourists’ expectation, fail to provide experiences related to environmental issues, and thus, leads to their dissatisfaction. Realising the importance of the satisfaction of the voluntourists’ future behaviour, applying the volunteer function inventory, coupled with environmental concern, the authors aim to identify factors influencing voluntourists’ satisfaction and present the outcomes of voluntourists’ satisfaction among island visitors in Malaysia. Using a purposive sampling method, the data were collected through a survey among voluntarists in east coast island tourist destinations. A total of 278 valid questionnaires were gathered from two sessions of data collection process. Due to the model’s complexity, SEM-PLS version 3.3.2. was employed to analyse the hypotheses of the study. The results of the study revealed that career and social functions, in contrast with other variables, do not positively influence the voluntourists’ satisfaction. The continuous intention and the intention to recommend factors positively support the research model. Studies on voluntourists in Malaysian island destinations are relatively novel. Besides enriching the literature on voluntourism, which is particularly scarce especially in the Asian setting, the findings are also beneficial to local governments and voluntourism organisations to develop suitable approaches and policies to promote voluntourism in island destinations. The study is limited to the island destination setting. Future studies should focus on other destinations such as cultural and heritage sites, because these destinations have sentimental values that should be preserved. Full article
(This article belongs to the Special Issue Sustainable Tourism and Hospitality in the Digital Age)
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