Search Results (56)

Objective: There is growing interest in analyzing whether ethical climates influence the emotional states of organizational members. For this reason, the main objective of this study is to evaluate the relationship between a benevolent ethical climate, emotional exhaustion, and depersonalization, taking into account the mediating effect of job autonomy. Methodology: To evaluate the research hypotheses, data were collected from 448 people belonging to six organizations in the Colombian electricity sector. Statistical analysis was performed using two structural equation models (SEMs). Results: The results show that a benevolent climate and its three dimensions (friendship, group interest, and corporate social responsibility) mitigate the negative effect of emotional exhaustion and depersonalization. A work environment focused on people and society triggers positive moods that prevent the loss of valuable psychological resources. On the other hand, job autonomy is a mechanism that has a direct impact on the emotional well-being of employees. Therefore, being able to intentionally direct one’s own sources of energy and motivation prevents an imbalance between resources and demands that blocks the potential effect of emotional exhaustion and depersonalization. Practical implications: This study has important practical implications. First, an ethical climate that seeks to build a caring environment needs to strengthen emotional communication among employees through a high perception of support. Second, organizations need to grow and achieve strategic objectives from a perspective of solidarity. Third, a benevolent ethical climate needs to be nurtured by professionals with a clear vocation for service and a preference for interacting with people. Finally, job autonomy must be accompanied by the necessary time management skills. Social implications: This study highlights the importance to society of an ethical climate based on friendship, group interest, and corporate social responsibility. In a society with a marked tendency to disengage from collective problems, it is essential to make decisions that take into account the well-being of others. Originality/value: This research responds to recent calls for more studies to identify organizational contexts capable of mitigating the negative effects of emotional exhaustion and depersonalization. Full article

Scarce research on inbound tourism has focused on local residents’ attitudes toward inbound tourism, especially since the COVID-19 pandemic. This study combines social identity theory and emotional solidarity theory to explore Chinese residents’ attitudes toward inbound tourism. In particular, we explore two types of social identities (cultural and environmental identities, termed “humanistic environmental identity” in this study) and three factors of local residents’ emotional solidarity (welcoming nature, emotional closeness, and sympathetic understanding toward inbound tourists). Based on a survey of 310 local residents in Yangzhou, China, this study finds that local residents’ humanistic environmental identity significantly affects their emotional solidarity with inbound tourists, which significantly influences their acceptance of inbound tourism; this, in turn, increases their support for inbound tourism. Meanwhile, local residents’ humanistic environmental identity has an indirect effect on their support for inbound tourism through their welcoming nature, emotional closeness, sympathetic understanding, and acceptance of inbound tourism. In addition, local residents’ xenophobia significantly moderates the relationships between humanistic environmental identity and emotional closeness, between humanistic environmental identity and sympathetic understanding, and between emotional closeness and local residents’ acceptance of inbound tourism. This study extends research on factors affecting inbound tourism from the perspectives of local residents. Full article

This article explores the distinct challenges facing Arab school principals in Israel, particularly in the context of existential fears stemming from a complex political landscape and rising violence in schools. These concerns are intensified by feelings of isolation from decision-making processes and the ineffectiveness of policies aimed at addressing the specific needs of Arab communities. Through an action research approach, this study analyzed the experiences of 15 elementary school principals over four years and introduced an intervention model called “empathetic inquiry”. This model, comprising four stages, creating a safe space for emotional expression, framing and reframing events, and formulating alternative actions, was implemented through group discussions and techniques like roleplaying. Findings revealed that the model facilitated open emotional sharing, enhanced principals’ sense of competence, and transformed their perception of authority from a rigid to a reflective role. Participation in the group fostered solidarity among staff and improved conflict management skills. Ultimately, this study highlights the “empathetic inquiry” model as a promising strategy for fostering empathetic leadership and reducing existential anxiety in Arab schools, although future research is necessary to evaluate its broader applicability and long-term effects, reflection, and self-awareness. This model contributed to their ability to cope with conflicts more effectively and to develop empathetic leadership. Full article

Informational divergence emerged as a significant phenomenon during the COVID-19 health crisis. This period was characterized by information overload and changes in the communication of public health recommendations and policies by authorities and media outlets. This study examines the impact of such divergence on the population’s mental health, focusing on primary emotions expressed in comments across digital ecosystems. A media EMIC approach was used to analyze digital ecosystems during March and April 2020. Data were collected from Twitter, YouTube, Instagram, official press websites, and internet forums, yielding 3,456,387 communications. These were filtered to extract emotion-expressing content, resulting in 106,261 communications. Communications were categorized into primary emotions (anger, disgust, joy, fear, and sadness) using an exclusionary emotion assignment procedure. Analysis techniques included polarity and term frequency calculation, content analysis using Natural Language Understanding, emotion intensity measurement using IBM Watson Analytics, and data reliability assessment using the ISMA-OWA operator. The findings suggest that exposure to informational divergence from governments, health organizations, and media negatively affected mental health, evidenced by sadness, fear, disgust, and anger, which are associated with elevated levels of stress, anxiety, and information fatigue. In contrast, information perceived as reflecting coordination, support, and solidarity elicited positive emotional responses, particularly joy. Full article

On 29 October 2024, Spain suffered the impact of an Isolated Depression at High Levels (DANA) that caused severe human and material damage. As seen in cases of natural disasters of similar magnitudes, the impact on children requires sustained interventions, with educational communities being key settings for providing protection and accompaniment. Although numerous studies highlight the role of schools in preventing and mitigating the socio-emotional impact of natural disasters on children, the literature on concrete educational actions to address the consequences of flood disasters is limited. This study analyses the co-creation process of six actions developed between researchers and teachers from 18 schools in the most affected areas of Valencia. For this purpose, a communicative research methodology was used. The techniques used to co-create actions were six dialogic focus groups, one dialogical scientific gathering and one WhatsApp community with teachers affected by the DANA. The results provide information on the redevelopment of the following six evidence-based actions and their impacts in the first weeks after the DANA: (1) the mapping of educational communities; (2) the planning of dialogic gatherings; (3) the creation of solidarity networks; (4) the creation of optimal learning environments; (5) the preservation of violence-free networks; and (6) the giving of specific support to vulnerable groups. The study offers guidelines for educational practises in flood-related disaster interventions, focusing on enhancing community resilience. Full article

Increased life expectancy and reduced fertility mean more generations are living simultaneously but with fewer members. There is also a growing group of older people (aged 80 and over) who need care and support. This impacts mutual support within families and the care provided by public or private care organisations. Across OECD countries, on average, 60% of people aged 65 years and older in 2020 reported receiving support from family members, friends and people in their social network, living inside or outside their household but not care organisations. European research shows that when older persons do not have a partner (anymore), they rely on their adult children for care and support. Given that adult children frequently serve as primary providers of informal care, our study examines their perspectives and motivations to provide future care alongside the demands and expectations of their old parents. Our study adopts a multi-actor interview approach and simultaneously looks at the perspective of 40 adult children and one of their older aged parents (65 years or older). We apply the distributive justice theory to understand how children and parents assess the expectation and fairness of support. This paper contributes to the existing literature about support behaviour between parents and children, expanding insights about the fairness of support, expectations and willingness from a multi-actor approach. Through the lens of child–parent dyads, it is seen that the principles of the distributive justice theory can be perceived as not so strict, and within family relationships, one or more principles can coexist and have underlying mechanisms. This study shows the complexity and often ambivalence of family solidarity by adopting a multi-actor approach. One of the main findings is that contrasting dyads who reject the reciprocal act of support experience feelings of guilt or misunderstanding, resulting in stress and worry. A child may not follow the expected support pattern from the parent due to competing demands such as work or the prioritisation of young children, which can reduce the support given to the older parent. Besides general contrasts and similarities between child–parent support perspectives, the analysis looked into differences regarding gender and legal relationships. Our findings only found gendered care expectations. Future research should entangle this by looking into feelings of closeness, emotional connection and considering the dynamic character of filial support over time, especially between siblings. Full article

The identity of community residents is the basis for passing on the GIAHS (globally important agricultural heritage system) and promoting the sustainable development of heritage sites. However, there is a lack of discussion in the existent literature on its composition and effective mechanisms. Based on the theory of the ABC (Affect–Behavior–Cognition) model, we collected 482 questionnaires from residents of tea communities of the GIAHS. We construct a model of multiple effects of identity on willingness to co-create values based on the perspective of host–guest interaction. The results show that identity has both social identity and self-identity dimensions. It has a valuable effect on the process of host–guest interaction. It stimulates residents’ willingness to co-create value for the GIAHS through the chain-mediating effect of welcoming nature and emotional closeness. The study results reveal the theoretical mechanisms by which the identity of residents influences the multiple behaviors of guests. It also provides an interactive perspective for the study of the participation of the community in the GIAHS. At the same time, it promotes the local practice of value mining and development research in the GIAHS. In addition, it expands the research framework of value co-creation in heritage tourism. Full article

Tourists’ mental health risk perceptions have a crucial impact on destination management organizations and other tourism practitioners. As an important support for rural tourism, the mental health risk perception of rural homestay tourists requires further attention from researchers to promote the sustainable development of the rural homestay industry. Based on the structural equation model and AMOS, this study considers the rural homestay industry as the background, explores the relationship between the mental health risk perception of rural homestay tourists under the COVID-19 pandemic, emotional solidarity between tourists and operators, and tourists’ willingness to revisit, and analyzes the differences in tourist groups with different infection frequencies. In this study, questionnaires were randomly distributed to the tourists of rural hotels in Nanjing. 740 questionnaires were collected and 666 valid questionnaires were recovered. The results show that tourists’ mental health risk perception has a significant negative effect on tourists’ willingness to revisit. However, tourists’ mental health risk perception effectively promoted emotional solidarity between tourists and operators, and thus significantly improved tourists’ willingness to revisit, in which emotional unity was the mediating variable. There were significant differences in tourists’ willingness to visit after different infection frequencies. The willingness of tourists to risk being infected with the virus was more significantly affected by their mental health risk perception and emotional solidarity. Full article

The close connection between community residents and tourists in heritage tourism sites strengthens the relationship between people and places. To explore the mechanisms of host–guest interaction and the driving factors of residents’ willingness to participate in tourism in heritage tourism destinations, this study adopts a mixed-method approach combining qualitative research and quantitative analysis. The results of the study show that host–guest symbiosis in heritage tourism destinations goes through four stages: identity qualification, bodily co-presence, common focus, and emotional solidarity. Quantitative research (SEM) reveals the impact of residents’ welcoming nature, emotional closeness, and sympathetic understanding towards tourists on the sense of community belonging, as well as the subsequent response of willingness to participate in tourism. Through the analysis of the host–guest interaction mechanisms and symbiotic relationships in heritage tourism sites, the key emotional factors influencing residents’ participation in tourism are revealed. Full article

Chang-rae Lee, a contemporary Korean-American writer, is renowned in the literary world for his rich imagination, delicate emotional expression, unique transcultural perspective and idiosyncratic narrative technique. He is one of the representatives who succeeds in transcending the classical paradigm of ethnic literature. Cosmopolitanism stems from ancient Greek philosophy, further developing in the age of Enlightenment and thriving in the era of globalization. Taking close reading as the primary methodology and cosmopolitanism as the major theoretical framework, this research attempts to provide a multi-dimensional, interdisciplinary and in-depth interpretation of Lee’s A Gesture Life, and finds that Lee has expressed his ideal vision that rejects the essentialist paradigm of unchanging cultural identity and upholds cosmopolitanism which embraces cultural diversity and heterogeneity. Additionally, through the depiction of cosmopolitan community, Lee has expressed his expectation for peaceful coexistence, communal solidarity, and mutual assistance among various ethnicities, and he has visualized a picture that different ethnic groups engage in transcultural communication in a harmonious way. In conclusion, A Gesture Life has widened the boundaries of Korean-American literature, and the cosmopolitan vision in the text has contributed to the development and prosperity of American ethnic literature. Full article

Ample scholarship thoroughly documents how modern humanitarian aid enacts legacies of colonialism and processes of Westernization through the imposition of foreign values and promotion of ‘universal’ norms. Extensive research has also explored processes of socio-cultural-moral transformation due to crisis and displacement. This paper extends this work by demonstrating an explicit connection between the two. Drawing on 10 months of ethnographic research that examined how Burundian refugees in Tanzania experience humanitarian social emotional learning (SEL), findings reveal various intersecting lines of crisis in the Nduta refugee camp. This research illuminates how SEL interacts with these lines of crisis to exacerbate intergenerational tensions. The self-centric values promoted through SEL and the pedagogies it employs conflict with the collectivist ethos of the Nduta community, thus breaking the Burundian generational contract of reciprocity, solidarity, and moral responsibility. In this context, SEL operates on conflicting narratives of crisis that clash with generational hopes for the prevention of future crisis in Burundi. These generational fractures are resulting in fears across the Nduta community that the decline of traditional Burundian values and communitarian ethos will not only perpetuate intergenerational experiences of crisis but has also initiated the perceived erasure of their culture and the essence of their humanity. Full article

This study aims to explore the experiences of frontline hospital nurses over 18 months of struggle with the COVID-19 pandemic. The qualitative thematic analysis method was applied. Twenty-three nurses from nine tertiary hospitals in Israel were interviewed using semi-structured interviews via the ZOOM platform between August and September 2021. Interviews were video recorded and transcribed verbatim. Trustworthiness was assured by using qualitative criteria and the COREQ checklist. Results: Both negative and positive experiences were reported: threat and uncertainty along with awareness of their important mission; anxiety and helplessness alongside courage and heroism. Personal management strategies emerged: regulating overwhelming emotions and managing work–life balance. Team support emerged as the most meaningful source of nurses’ struggle with the pandemic. A sense of intimacy and solidarity enabled the processing of the shared traumatic experiences. Conclusions: A deeper understanding of nurses’ experiences through the pandemic was gained. Informal peer support has proven effective in struggling with the events. Formal interventions, such as affective–cognitive processing of traumatic events, need to be integrated into practice. Healthcare policymakers should promote better support for caregivers, which will contribute to their well-being and impact the quality of care they provide. Full article

Following the Russian Federation’s attack on Ukraine, many women and children were forced to flee their homeland out of fear for lives. Poland, as a country bordering Ukraine, has accepted the most refugees, compared to other EU states. Soon after, Ukrainian school-age children began their education in Polish schools, but the process of their enrolment and adaptation to a new environment, as well as the provision of psychological assistance, became a significant challenge. The aim of the study was to inquire about the actions taken by principals of primary schools in Poland in connection with accepting refugee students from Ukraine to their institutions, as well as determining the possibilities of providing these students with spiritual support. The following survey research conducted in the four voivodeships that accepted the largest number of refugees, in urban and rural environments, allowed the identification of the practical solutions used by school principals in organising the assistance provided to refugee students from Ukraine in learning and integration with peers. As the research has indicated, the most important challenges in working with Ukrainian children affected by war are psycho-emotional experiences, depression and adaptation problems. Therefore, the priority in working with them was to use the strategy of spiritual support and solidarity, focusing on the prioritised human values—humanism, tolerance, faith, love, empathy, kindness, and mutual help. The conclusions drawn from the experience gained by Polish schools, in particular, in terms of the spiritual support for children of war, can be used by educational systems in other countries. Full article

This study seeks to provide a nuanced understanding of how residents’ views on tourism impacts and their awareness of the pandemic’s effects shape their attitudes and, consequently, influence their involvement and support for tourism by integrating emotional solidarity, the knowledge–attitude–practices theory, and social exchange theory. Furthermore, the study explores potential moderating factors such as gender and professional ties to tourism. Data were gathered from 545 residents of Manavgat, Turkey, following a cluster sampling scheme, confirming all ten hypotheses. The results reveal that residents’ knowledge and perceived positive impacts of tourism significantly forecast attitudes toward tourism and tourists, which explains their involvement and support. The results also demonstrate that residents with strong ties to tourism were more positive and involved than those with limited links to tourism. The complementary merger of theoretical frameworks enriches our understanding of residents’ support and involvement in tourism, shedding light on the intricacies of these relationships. Full article

I employ autoethnography to undertake a broader scholarly inquiry on intergenerational relationships and transnational care shaped by global migration and aging. Specifically, I reflect on the dynamics of my relationship with my mother, beginning with my departure from my home and spanning a period of 40 years, 8 in China and 34 outside China. In doing so, I contemplate theoretical models of intergenerational solidarity, ambivalence, and role ambiguity. I also challenge cultural assumptions of filial piety. The geographical distance, passage of time, and acculturation process have profoundly influenced my perception of filial piety, which differs markedly from my mother’s. However, this divergence in consensual solidarity—marked by variations in attitudes, beliefs, and values—does not translate into weakened affectual solidarity, characterized by positive sentiments and emotions. Furthermore, aided by advancements in transportation and social media technology, I have been able to extend crucial emotional and some “instrumental” care to my mother, along with financial support if needed, despite limited hands-on care. Nevertheless, I must negotiate my care for my mother and navigate a delicate balance in coordinating my care efforts with those of my non-migrant siblings. Full article