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Consumer Neuroscience and Sustainable Marketing

A special issue of Sustainability (ISSN 2071-1050).

Deadline for manuscript submissions: closed (30 July 2021) | Viewed by 16386

Special Issue Editors


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Guest Editor
Marketing and Market Research Department, University of Granada, 18010 Granada, Spain
Interests: social marketing; neuromarketing; consumer neuroscience; sustainable behavior; environmental advertising; sustainable purchase; ecological behavior; neural and psychological mechanisms; fMRI; eye-tracking; EEG; biometrics

E-Mail Website
Guest Editor
Marketing and Market Research Department, University of Granada, 18010 Granada, Spain
Interests: consumer neuroscience; neuromarketing; sustainable behavior; neural correlates; environmental advertising; online purchase behavior; fMRI; brain mechanisms; experimental psychology

Special Issue Information

Dear Colleagues,

One of the marketing disciplines that has been experiencing exponential growth in recent years is consumer neuroscience, which consists of the application of techniques from psychology, neuroscience and physiology to the study of the neuropsychological origin of consumer attitudes, preferences, intentions and behaviors. Researchers in marketing and psychology are substantially advancing knowledge about the psychological and neural bases of health-communications persuasion, attention and memory triggered by product labeling and prices, as well as the perceived trust and risk in online shopping environments. It is surprising, nevertheless, to discern how most studies omit clarifying the neural and psychological origin of sustainable consumer decisions, a field in which consumer neuroscience can make a difference, as increased attitudes and intentions towards environmental products or messages rarely translate into actual sustainable behaviors.

The objective of this Special Issue is, therefore, to deepen our understanding of the neural and psychophysiological mechanisms underlying the preference for, persuasion for and choice of sustainable products and advertising.  Theoretical and conceptual explorations— as well as methodological and laboratory-based research that makes use of tools such as skin conductance, eye-tracking, electromyography, electroencephalography and functional magnetic resonance imaging—are especially welcome. Accordingly, potential manuscript topics may include, but not be limited to:

  • Psychological theories that can be used to understand why and how environmentally responsible attitudes and intentions do (not) translate into sustainable purchasing behaviors;
  • Psychological differences in the processing of sustainable advertising and products between diverse typologies of consumers, such as consumers with high vs. low environmental awareness or hedonic vs. utilitarian consumers;
  • Psychological antecedents that drive consumers’ willingness to implement sustainable behaviors, such as recycling, volunteering with NGOs, donating or buying eco-friendly or fair trade;
  • Assessing the ability of neural responses triggered by diverse media elements of environmental advertising to predict ecological behaviors beyond traditional self-reported outcomes;
  • The psychological processing of sustainable messages considering the influence of contextual factors that include the type of product (e.g., high or low involvement and luxury or common), the type of purchase (e.g., habitual, sporadic or impulse) and the characteristics of the manufacturer (e.g., size, visibility and business line);
  • Individual variables moderating the neuropsychological processing of sustainable advertising and products, such as age, gender, culture or levels of risk-aversion.

References:

1. Casado-Aranda, L.-A., Martínez-Fiestas, M., & Sánchez-Fernández, J. (2018). Neural effects of environmental advertising: An fMRI analysis of voice age and temporal framing. Journal of Environmental Management, 206, 664–675. https://doi.org/10.1016/j.jenvman.2017.10.006

2. Casado-Aranda, L.-A., Sánchez-Fernández, J., & Montoro-Ríos, F. J. (2017). Neural correlates of voice gender and message framing in advertising: A functional MRI study. Journal of Neuroscience, Psychology, and Economics, 10(4), 121–136. https://doi.org/10.1037/npe0000076

3. Lee, E.-J., Choi, H., Han, J., Kim, D. H., Ko, E., & Kim, K. H. (2020). How to “Nudge” your consumers toward sustainable fashion consumption: An fMRI investigation. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2019.09.050

4. Martínez-Fiestas, M., Isabel Viedma del Jesus, M., Sánchez-Fernandez, J., & Montoro-Ríos, F. (2015). A Psychophysiological Approach for Measuring Response to Messaging: How Consumers Emotionally Process Green Advertising. Journal of Advertising Research, 55(2), 192. https://doi.org/10.2501/JAR-55-2-192-205

5. Vezich, I. S., Gunter, B. C., & Lieberman, M. D. (2017). The mere green effect: An fMRI study of pro-environmental advertisements. Social Neuroscience, 12(4), 400–408. https://doi.org/10.1080/17470919.2016.1182587

Prof. Juan Sánchez-Fernández
Dr. Luis-Alberto Casado-Aranda
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • consumer neuroscience
  • neuromarketing
  • environmental advertising
  • sustainable products
  • ecological behavior
  • neuropsychological mechanisms
  • fMRI
  • EEG
  • skin conductance
  • eye tracking

Published Papers (3 papers)

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31 pages, 1660 KiB  
Article
A Comparative Eye Tracking Study of Usability—Towards Sustainable Web Design
by Mihai Țichindelean, Monica Teodora Țichindelean, Iuliana Cetină and Gheorghe Orzan
Sustainability 2021, 13(18), 10415; https://doi.org/10.3390/su131810415 - 18 Sep 2021
Cited by 14 | Viewed by 5837
Abstract
Websites are one of the most frequently used communication environments, and creating sustainable web designs should be an objective for all companies. Ensuring high usability is proving to be one of the main contributors to sustainable web design, reducing usage time, eliminating frustration [...] Read more.
Websites are one of the most frequently used communication environments, and creating sustainable web designs should be an objective for all companies. Ensuring high usability is proving to be one of the main contributors to sustainable web design, reducing usage time, eliminating frustration and increasing satisfaction and retention. The present paper studies the usability of different website landing pages, seeking to identify the elements, structures and designs that increase usability. The study analyzed the behavior of 22 participants during their interaction with five different landing pages while they performed three tasks on the webpage and freely viewed each page for one minute. The stimuli were represented by five different banking websites, each of them presenting the task content in a different mode (text, image, symbol, graph, etc.).; the data obtained from the eye tracker (fixations location, order and duration, saccades, revisits of the same element, etc.), together with the data from the applied survey lead to interesting conclusions: the top, center and right sides of the webpage attract the most attention; the use of pictures depicting persons increase visibility; the scanpaths follow a vertical and horizontal direction; numerical data should be presented through graphs or tables. Even if a user's past experience influences their experience on a website, we show that the design of the webpage itself has a greater influence on webpage usability. Full article
(This article belongs to the Special Issue Consumer Neuroscience and Sustainable Marketing)
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11 pages, 29601 KiB  
Article
Assessing Label Frames and Emotional Primes in the Context of Animal Rearing—Response of an Explorative fNIRS Study
by Clara Mehlhose and Antje Risius
Sustainability 2021, 13(9), 5275; https://doi.org/10.3390/su13095275 - 8 May 2021
Cited by 2 | Viewed by 2046
Abstract
Against the background of rising societal interest for sustainable food and nutrition choices, food labels have gained importance in providing important information to consumers. However, little is known about how the differences between quality frames in labels are evaluated and how priming might [...] Read more.
Against the background of rising societal interest for sustainable food and nutrition choices, food labels have gained importance in providing important information to consumers. However, little is known about how the differences between quality frames in labels are evaluated and how priming might serve as an anchor for label perception. This study aims to observe the neural reaction of this in the context of differently framed food labels for products of animal origin, claiming the presence or absence of an additional quality aspect and under the impulse of emotional priming. In an explorative setup, we measured the neural prefrontal cortex activity of 26 participants with the neuroimaging technology fNIRS. An idyllic prime and a prime related to a label claiming an additional product quality led to increased neural activity in the OFC and dlPFC. Shedding light on what elements are of importance to identify products that meet consumers’ requirements in terms of quality aspects, this could indicate that the prime stressed the meaning of the label. This strengthens the argument to positively phrase and anchor frames regarding quality attributions as opposed to negative declarations. It further demonstrates the ability of fNIRS to capture processing through labels and primes in the context of consumer behavior. Full article
(This article belongs to the Special Issue Consumer Neuroscience and Sustainable Marketing)
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Review

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20 pages, 2098 KiB  
Review
Consumer Neuroscience Techniques in Advertising Research: A Bibliometric Citation Analysis
by Juan Sánchez-Fernández, Luis-Alberto Casado-Aranda and Ana-Belén Bastidas-Manzano
Sustainability 2021, 13(3), 1589; https://doi.org/10.3390/su13031589 - 2 Feb 2021
Cited by 31 | Viewed by 6466
Abstract
The limitations of self-report techniques (i.e., questionnaires or surveys) in measuring consumer response to advertising stimuli have necessitated more objective and accurate tools from the fields of neuroscience and psychology for the study of consumer behavior, resulting in the creation of consumer neuroscience. [...] Read more.
The limitations of self-report techniques (i.e., questionnaires or surveys) in measuring consumer response to advertising stimuli have necessitated more objective and accurate tools from the fields of neuroscience and psychology for the study of consumer behavior, resulting in the creation of consumer neuroscience. This recent marketing sub-field stems from a wide range of disciplines and applies multiple types of techniques to diverse advertising subdomains (e.g., advertising constructs, media elements, or prediction strategies). Due to its complex nature and continuous growth, this area of research calls for a clear understanding of its evolution, current scope, and potential domains in the field of advertising. Thus, this current research is among the first to apply a bibliometric approach to clarify the main research streams analyzing advertising persuasion using neuroimaging. Particularly, this paper combines a comprehensive review with performance analysis tools of 203 papers published between 1986 and 2019 in outlets indexed by the ISI Web of Science database. Our findings describe the research tools, journals, and themes that are worth considering in future research. The current study also provides an agenda for future research and therefore constitutes a starting point for advertising academics and professionals intending to use neuroimaging techniques. Full article
(This article belongs to the Special Issue Consumer Neuroscience and Sustainable Marketing)
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