Digital Entrepreneurship: A Theory-Based Systematization of Core Performance Indicators
Abstract
:1. Introduction
2. Materials and Methods
3. Indicator Analysis
3.1. Underlying Basis: Relevant Learning from the Systematic Literature Review
3.2. Systematization of Core Performance Indicators
4. Results
4.1. Digital Evolution Index
4.2. Digital Trust
4.3. The International Digital Economy and Society Index
4.4. The Network Readiness Index
4.5. Ease of Doing Digital Business
4.6. The European Index of Digital Entrepreneurship Systems
5. Discussion
5.1. Systematization of Core Performance Indicators—Systems Understanding of Digital Entrepreneurship
5.2. Correlates between the Three Dimensions of Digital Entrepreneurship
5.2.1. Data and Method
5.2.2. Correlation Analysis
5.3. Digital Entrepreneurship and Its Resilience and Sustainability Implications
6. Conclusions
Author Contributions
Funding
Conflicts of Interest
Appendix A
Countries | A_DT | B_DT | S_NRI | IU_NRI | BU_NRI | HC_I-DESI | BTI_I-DESI | DEI | I_NRI | EC_EDDB | DM_EDDB | SE_EDDB | OF_EDDB |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
China | 3.04 | 3.62 | 5.4 | 3.9 | 3.9 | 0.41 | 0.41 | 2.49 | 3.3 | 2.04 | 2.24 | 2.51 | 2.06 |
Estonia | 2.57 | 2.45 | 5.9 | 6.3 | 4.4 | 0.66 | 0.53 | 3.24 | 6.5 | 3.1 | 2.93 | 3.29 | 3.21 |
Finland | 2.57 | 2.53 | 6.5 | 6.6 | 5.8 | 0.73 | 0.67 | 3.72 | 7 | 3.4 | 2.86 | 3.58 | 3.15 |
France | 2.41 | 1.49 | 5.9 | 6 | 5 | 0.62 | 0.53 | 3.25 | 6.3 | 3.17 | 2.99 | 2.82 | 2.82 |
Germany | 2.73 | 1.93 | 6.1 | 6.2 | 5.8 | 0.62 | 0.59 | 3.36 | 6.6 | 3.35 | 3.03 | 2.83 | 2.87 |
Ireland | 2.27 | 2.96 | 6.1 | 5.9 | 4.9 | 0.77 | 0.51 | 3.41 | 6 | 3.21 | 2.77 | 3.14 | 3.09 |
Netherlands | 2.75 | 2.12 | 6.2 | 6.6 | 5.8 | 0.69 | 0.75 | 3.55 | 6.4 | 3.63 | 3.06 | 3.7 | 3.35 |
Spain | 2.21 | 2.87 | 5.3 | 5.6 | 3.9 | 0.62 | 0.55 | 2.95 | 5.4 | 3.17 | 2.85 | 2.88 | 2.9 |
Sweden | 3.34 | 2.52 | 5.8 | 6.7 | 6 | 0.69 | 0.65 | 3.79 | 7 | 3.44 | 2.89 | 3.24 | 3.17 |
UK | 2.29 | 2.4 | 5.8 | 6.6 | 5.2 | 0.65 | 0.68 | 3.67 | 6.3 | 3.66 | 3.46 | 3.72 | 3.56 |
Australia | 2.9 | 1.85 | 6 | 6.3 | 4.8 | 0.81 | 0.57 | 3.55 | 7 | 3.35 | 3.06 | 3.33 | 3.35 |
Canada | 2.66 | 1.76 | 6.1 | 5.7 | 4.9 | 0.67 | 0.65 | 3.55 | 7 | 3.28 | 3.13 | 3.11 | 3.25 |
Japan | 2.25 | 2.16 | 6.1 | 6.4 | 5.9 | 0.7 | 0.53 | 3.52 | 6.6 | 3.57 | 3.28 | 2.56 | 3.01 |
Norway | 2.41 | 2.8 | 6 | 6.7 | 5.5 | 0.69 | 0.66 | 3.79 | 7 | 3.48 | 3.04 | 3.53 | 3.3 |
New Zealand | 2.51 | 2.66 | 6.2 | 6.1 | 5 | 0.79 | 0.56 | 3.54 | 6.8 | 3.32 | 2.97 | 3.05 | 3.3 |
South Korea | 2.4 | 1.73 | 5.6 | 6.5 | 5.4 | 0.76 | 0.64 | 3.68 | 7 | 3.05 | 2.75 | 2.51 | 2.84 |
Switzerland | 2.65 | 2.38 | 6.4 | 6.6 | 6.1 | 0.65 | 0.8 | 3.74 | 6.8 | 3.4 | 3.08 | 3.14 | 3.08 |
USA | 2.45 | 1.96 | 5.8 | 6.2 | 5.9 | 0.56 | 0.62 | 3.61 | 7 | 3.62 | 3.62 | 3.79 | 3.4 |
Russia | 2.58 | 2.24 | 5.4 | 5.3 | 3.6 | 0.64 | 0.3 | 2.44 | 4.7 | 1.7 | 2.05 | 2.22 | 2.22 |
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Dimensions | Determinants |
---|---|
Entrepreneur | Determinant 1: Personal characteristics and competences
|
Determinant 2: Decision-making and bounded rationality
| |
Determinant 3: Personal outcomes
| |
Entrepreneurial Process | Determinant 4: Prerequisites for digitalization
|
Determinant 5: Dynamic shifts in the transformation of business
| |
Determinant 6: Digital business model innovation
| |
Determinant 7: Digital business affordances
| |
Ecosystem | Determinant 8: Regional digital business environment
|
Determinant 9: Digital business infrastructure
| |
Determinant 10: Collaboration and social values
|
Source | Indicators |
---|---|
European Commission Reports | |
Foley, P.; Sutton, D.; Wiseman, I.; Green, L.; Moore, J. (2018). International Digital Economy and Society Index 2018. European Commission. |
|
Autio, E.; Szerb, L.; Komlósi, É.; Tiszberger, M. (2018). The European Index of Digital Entrepreneurship Systems (EUR 29309 EN). Publications Office of the European Union. https://ec.europa.eu/jrc/en/publication/european-index-digital-entrepreneurship-systems |
|
OECD | |
Organisation for Economic Co-operation and Development. (2017). OECD Digital Economy Outlook 2017. OECD Publishing. https://doi.org/10.1787/9789264276284-en | Various indicators that show trends in:
|
Organisation for Economic Co-operation and Development. (2017). Entrepreneurship at a Glance 2017. OECD Publishing. https://doi.org/10.1787/entrepreneur_aag-2017-en |
|
Official webpage: OECD. Stat Services Trade Restrictions: https://stats.oecd.org/?datasetcode=STRI_DIGITAL |
|
The Fletcher School, Tufts University | |
Chakravorti, B.; Bhalla, A.; Chaturvedi, R.S. (2017). Digital Planet 2017. How Competitiveness and Trust in Digital Economies Vary Across the World. The Fletcher School, Tufts University. |
|
Chakravorti, B.; Chaturvedi, R.S.; Fillpovic, C. (2019). Ease of Doing Digital Business 2019. Which Countries Help Expedite Entry, Growth, and Exit of Technology-Based Businesses? The Fletcher School, Tufts University. |
|
United Nations Reports | |
Nations Conference on Trade and Development. (2019). Digital Economy Report 2019: Value Creation and Capture: Implications for Developing Countries. S.l.: UNITED NATIONS | Various indicators that show trends in:
|
World Economic Forum | |
Baller, S.; Dutta, S.; Lanvin, B. (2016). The Global Information Technology Report 2016: Innovating in the Digital Economy. http://www.deslibris.ca/ID/10090686 |
|
Eurostat | |
Database (Official webpage: https://ec.europa.eu/eurostat/data/database) | Topic—“Science, technology, digital society” Subtopic—“Digital economy and society”:
|
Eurostat Statistics Explained Category Digital economy and society Statistical article “Digital economy and society statistics—enterprises” (see https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Digital_economy_and_society) | Various indicators in topics:
|
Countries | Index Score |
---|---|
I. Leaders | 75.7 |
Denmark | 80.7 |
Sweden | 75.6 |
Luxembourg | 74.0 |
Finland | 72.4 |
II. Followers | 52.3 |
Germany | 63.8 |
United Kingdom | 63.7 |
Netherlands | 62.2 |
Ireland | 61.3 |
Belgium | 57.6 |
Austria | 54.3 |
Malta | 54.3 |
Estonia | 51.0 |
France | 49.6 |
III. Catchers-up | 38.4 |
Spain | 44.2 |
Czech Republic | 42.3 |
Lithuania | 40.6 |
Slovenia | 38.4 |
Portugal | 38.1 |
Cyprus | 36.3 |
IV. Laggards | 29.4 |
Poland | 32.9 |
Latvia | 32.9 |
Italy | 32.6 |
Croatia | 30.6 |
Hungary | 30.1 |
Slovakia | 29.9 |
Greece | 24.4 |
Bulgaria | 23.9 |
Romania | 21.6 |
Indicator Sets | Digital Entrepreneurship | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Entrepreneur | Entrepreneurial Process | Ecosystem | ||||||||
Personal Characteristics and Competences | Decision-Making and Bounded Rationality | Personal Outcomes | Prerequisites for Digitalization | Dynamic Shifts in the Transformation of Business | Digital Business Model Innovation | Digital Business Affordances | Regional Digital Business Environment | Digital Business Infrastructure | Collaboration and Social Values | |
Digital Evolution Index (DEI) | ||||||||||
Access infrastructure | ||||||||||
Transaction infrastructure | ||||||||||
Fulfillment infrastructure | ||||||||||
Consumer capacity to engage | ||||||||||
Digital payment uptake | ||||||||||
Digital uptake | ||||||||||
Institutions and the business environment | ||||||||||
Institutions and the digital ecosystem | ||||||||||
Institutional effectiveness and trust | ||||||||||
Inputs | ||||||||||
Process | ||||||||||
Outputs | ||||||||||
Digital Trust (DT) | ||||||||||
Behavior | ||||||||||
Attitudes | ||||||||||
Experience | ||||||||||
Environment | ||||||||||
International Digital Economy and Society Index (I-DESI) | ||||||||||
Connectivity | ||||||||||
Human capital | ||||||||||
Citizen use of Internet | ||||||||||
Business technology integration | ||||||||||
Digital pubic services | ||||||||||
Network Readiness Index (NRI) | ||||||||||
Political and regulatory environment | ||||||||||
Business and innovation environment | ||||||||||
Infrastructure | ||||||||||
Affordability | ||||||||||
Skills | ||||||||||
Individual usage | ||||||||||
Business usage | ||||||||||
Government usage | ||||||||||
Economic impacts | ||||||||||
Social impacts | ||||||||||
Ease of Doing Digital Business (EDDB) | ||||||||||
E-commerce platform | ||||||||||
Digital media platform | ||||||||||
Sharing economy platform | ||||||||||
Online freelance platform | ||||||||||
European Index of Digital Entrepreneurship Systems (EIDES) | ||||||||||
Culture and informal institutions | ||||||||||
Formal institutions, regulation, and taxation | ||||||||||
Market conditions | ||||||||||
Physical infrastructure | ||||||||||
Human capital | ||||||||||
Knowledge creation and dissemination | ||||||||||
Finance | ||||||||||
Networking and support |
1 | —the relation of a subindex to a certain determinant. |
Compound Indicator | Subindex | Range of Scales | Code for Correlation Matrix | ||||
---|---|---|---|---|---|---|---|
Digital Trust | Attitudes | [0;5] | A_DT | ||||
Behavior | B_DT | ||||||
Network Readiness Index | Skills | [1;7] | S_NRI | ||||
Individual usage | IU_NRI | ||||||
Business usage | BU_NRI | ||||||
Infrastructure | I_NRI | ||||||
International Digital Economy and Society Index | Human Capital | [0;1] | HC_I-DESI | ||||
Business technology integration | BTI_I-DESI | ||||||
Digital Evolution Index | – | [0;5] | DEI | ||||
Ease of doing digital business | E-Commerce | [0;5] | EC_EDDB | ||||
Digital media | DM_EDDB | ||||||
Sharing economy | SE_EDDB | ||||||
Online freelancing | OF_EDDB |
1 | —Ecosystem dimension | |
—Entrepreneurial process dimension | ||
—Entrepreneur dimension | ||
—Entrepreneurial process and Ecosystem dimensions |
A_DT | B_DT | S_NRI | IU_NRI | BU_NRI | HC_I-DESI | BTI_I-DESI | DEI | I_NRI | EC_EDDB | DM_EDDB | SE_EDDB | OF_EDDB | |
A_DT | 1 | ||||||||||||
B_DT | 0.105 | 1 | |||||||||||
S_NRI | 0.003 | −0.217 ** | 1 | ||||||||||
IU_NRI | −0.163 * | −0.459 ** | 0.582 ** | 1 | |||||||||
BU_NRI | 0.082 | −0.345 ** | 0.686 ** | 0.749 ** | 1 | ||||||||
HC_I-DESI | −0.187 ** | −0.314 ** | 0.486 ** | 0.650 ** | 0.275 ** | 1 | |||||||
BTI_I-DESI | 0.04 | −0.242 ** | 0.602 ** | 0.715 ** | 0.772 ** | 0.272 ** | 1 | ||||||
DEI | −0.050 | −0.342 ** | 0.676 ** | 0.866 ** | 0.846 ** | 0.574 ** | 0.844 ** | 1 | |||||
I_NRI | −0.105 | −0.584 ** | 0.645 ** | 0.889 ** | 0.736 ** | 0.668 ** | 0.693 ** | 0.911 ** | 1 | ||||
EC_EDDB | −0.196 ** | −0.31 ** | 0.611 ** | 0.791 ** | 0.769 ** | 0.423 ** | 0.799 ** | 0.883 ** | 0.810 ** | 1 | |||
DM_EDDB | −0.28 ** | −0.412 ** | 0.455 ** | 0.639 ** | 0.660 ** | 0.194 ** | 0.663 ** | 0.743 ** | 0.712 ** | 0.903 ** | 1 | ||
SE_EDDB | 0.012 | −0.026 | 0.479 ** | 0.563 ** | 0.482 ** | 0.190 ** | 0.673 ** | 0.647 ** | 0.534 ** | 0.717 ** | 0.679 ** | 1 | |
OF_EDDB | −0.177 ** | −0.287 ** | 0.563 ** | 0.779 ** | 0.57 ** | 0.541 ** | 0.714 ** | 0.839 ** | 0.812 ** | 0.896 ** | 0.844 ** | 0.839 ** | 1 |
1 | —Ecosystem dimension | |
—Entrepreneurial process dimension | ||
—Entrepreneur dimension | ||
—Entrepreneurial process and Ecosystem dimensions |
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Satalkina, L.; Steiner, G. Digital Entrepreneurship: A Theory-Based Systematization of Core Performance Indicators. Sustainability 2020, 12, 4018. https://doi.org/10.3390/su12104018
Satalkina L, Steiner G. Digital Entrepreneurship: A Theory-Based Systematization of Core Performance Indicators. Sustainability. 2020; 12(10):4018. https://doi.org/10.3390/su12104018
Chicago/Turabian StyleSatalkina, Liliya, and Gerald Steiner. 2020. "Digital Entrepreneurship: A Theory-Based Systematization of Core Performance Indicators" Sustainability 12, no. 10: 4018. https://doi.org/10.3390/su12104018
APA StyleSatalkina, L., & Steiner, G. (2020). Digital Entrepreneurship: A Theory-Based Systematization of Core Performance Indicators. Sustainability, 12(10), 4018. https://doi.org/10.3390/su12104018