Administrative Sciences

21 pages, 623 KB

Open AccessArticle

From Expectation and Participation to Satisfaction: The Moderating Role of Perceived Government Responsiveness in Digital Government

by Hongjing Mo and Loo-See Beh

Adm. Sci. 2025, 15(9), 364; https://doi.org/10.3390/admsci15090364 (registering DOI) - 15 Sep 2025

Abstract

This study examines the mechanisms shaping citizen satisfaction in the context of digital government, taking Guangdong Province’s highly centralized “Yue Sheng Shi” platform as a case study. Building on the American Customer Satisfaction Index (ACSI) framework, a structural model was tested with survey [...] Read more.

This study examines the mechanisms shaping citizen satisfaction in the context of digital government, taking Guangdong Province’s highly centralized “Yue Sheng Shi” platform as a case study. Building on the American Customer Satisfaction Index (ACSI) framework, a structural model was tested with survey data from 647 respondents and variance-based structural equation modeling. The results indicate that digital service expectations and citizen participation both enhance perceptions of service quality, with participation showing the stronger influence. Higher perceived service quality leads to greater citizen satisfaction, while government responsiveness strengthens this relationship. These research findings enrich the theoretical understanding of how satisfaction with e-government services is formed and extend the application of the ACSI framework to the Chinese digital governance context, while offering practical implications for governments on managing expectations, promoting citizen participation, and enhancing responsiveness in building citizen-centered digital platforms. Full article

(This article belongs to the Special Issue Challenges and Future Trends in Digital Government)

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16 pages, 405 KB

Open AccessArticle

Sexual Appeals in Advertising: The Role of Nudity, Model Gender, and Consumer Response

by Aníta Karen Sigurðardóttir, Vaka Vésteinsdóttir and Haukur Freyr Gylfason

Adm. Sci. 2025, 15(9), 363; https://doi.org/10.3390/admsci15090363 (registering DOI) - 15 Sep 2025

Abstract

This study examines whether sexual appeals, specifically nudity (body coverage) and model gender, shape consumer responses to advertising. Guided by the Elaboration Likelihood Model, we test whether these factors operate as peripheral cues when argument strength is minimal (fragrance advertising). In a 3 [...] Read more.

This study examines whether sexual appeals, specifically nudity (body coverage) and model gender, shape consumer responses to advertising. Guided by the Elaboration Likelihood Model, we test whether these factors operate as peripheral cues when argument strength is minimal (fragrance advertising). In a 3 (model gender: male, female, both) × 2 (clothing: swimwear vs. outdoor wear) between-subjects experiment (n = 195), participants viewed one of six real advertisements from the same luxury fragrance brand featuring the same professional models. Nudity level did not affect attitudes toward the ad, brand attitude, or purchase intention. By contrast, ads depicting both a male and a female model produced small but reliable omnibus improvements in brand attitude and purchase intention relative to single-model ads; attitudes toward the ad were unaffected. Mediation tests indicated that these differences were not explained by attitude toward the ad or brand attitude, consistent with peripheral-cue processes rather than the classic ad → brand attitude sequence. Practically, the results challenge the assumption that “more nudity” is persuasive and suggest that, in low-argument contexts, gender-balanced model composition can be a modest, context-dependent cue. Advertisers should prioritize brand/category fit, pretest in the intended media environment (and locale), and expect incremental rather than large effects. Full article

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20 pages, 1273 KB

Open AccessArticle

A Business-Driven ESG Strategy: A Case Study of Hansol Paper in South Korea

by Beomjun Kim and Young-Hee Ko

Adm. Sci. 2025, 15(9), 362; https://doi.org/10.3390/admsci15090362 (registering DOI) - 13 Sep 2025

Viewed by 45

Abstract

In this study, we aimed to analyze whether ESG strategies can be utilized as sustainable strategies with practical necessity and effectiveness in solving problems within a realistic business environment. To this end, through an in-depth case analysis of Hansol Paper, South Korea’s leading [...] Read more.

In this study, we aimed to analyze whether ESG strategies can be utilized as sustainable strategies with practical necessity and effectiveness in solving problems within a realistic business environment. To this end, through an in-depth case analysis of Hansol Paper, South Korea’s leading paper company and a global paper manufacturer, we explored the conditions and processes under which ESG strategies can be implemented as practical problem-solving and sustainable strategies within the business environment. Hansol Paper addressed specific business crises such as supply chain instability, rising energy costs and declining paper demand by integrating ESG strategies, through which the company achieved results in problem-solving and innovation within the business value chain, building trust with external stakeholders and achieving high ESG performance. The foundation for the integration of ESG and business strategies and their sustained implementation was established through enhanced professionalism and transparency within the company’s governance structure, including an increase in the number of external directors and female executives. This study presents the processes and conditions under which ESG strategies are designed and implemented with the purpose of actively addressing business challenges, using Hansol Paper as an in-depth case study. Our findings are expected to contribute to the academic and practical development of strategies that can enable companies to adapt to changes in industrial structures and business environments. Full article

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27 pages, 2676 KB

Open AccessArticle

Research Performance on the UN Sustainable Development Goals in the EU27 (2019–2023)

by Emese Belényesi and Péter Sasvári

Adm. Sci. 2025, 15(9), 361; https://doi.org/10.3390/admsci15090361 - 12 Sep 2025

Viewed by 143

Abstract

The increasing urgency of global sustainability challenges has elevated the role of the United Nations Sustainable Development Goals (SDGs) as benchmarks for both academic research and policy development. Within the European Union, measuring how national research systems contribute to SDG-related knowledge is critical [...] Read more.

The increasing urgency of global sustainability challenges has elevated the role of the United Nations Sustainable Development Goals (SDGs) as benchmarks for both academic research and policy development. Within the European Union, measuring how national research systems contribute to SDG-related knowledge is critical for guiding evidence-based policymaking and evaluating progress toward the 2030 Agenda. Since the adoption of the UN 2030 Agenda, research related to the Sustainable Development Goals (SDGs) has expanded significantly, reflecting their central role in guiding both global and European science policy. Despite this growing attention, systematic comparative evidence on how EU27 countries contribute to SDG-related knowledge production remains limited. This study provides a bibliometric analysis of research related to the SDGs across EU27 countries between 2019 and 2023. Drawing on data from Elsevier’s Scopus and SciVal platforms, we examine publication volume, relative share (RS), citation impact (FWCI), growth dynamics (CAGR), and thematic distributions. The dataset includes all document types associated with SDG1–SDG16. Germany, Italy, and France lead in absolute publication output, while smaller member states such as Cyprus, Malta, and Luxembourg display disproportionately high RS values. Health-related research (SDG3) dominates, followed by SDG7 (Affordable and Clean Energy) and SDG12 (Responsible Consumption and Production), whereas socially oriented goals (SDG2 and SDG5) remain underrepresented. Hierarchical cluster analysis, validated through silhouette and agglomeration tests, identifies three groups of countries: (1) high-output, high-impact Northern and Western leaders; (2) diversified performers with balanced portfolios; and (3) emerging contributors from Eastern and Southern Europe. Explanatory analyses link bibliometric outcomes to contextual variables, showing strong correlations with Horizon Europe funding per capita and international collaboration, and moderate associations with GDP per capita and GERD. Institutional-level findings highlight the prominence of leading universities and research institutes, particularly in health sciences. The study introduces a robust cluster-based typology and a multidimensional framework that connects bibliometric performance with economic capacity, research investment, EU funding participation, and collaboration intensity. Policy recommendations are proposed to strengthen thematic balance, improve equitable participation in EU research programs, and foster international cooperation across the European Research Area. Full article

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21 pages, 2139 KB

Open AccessArticle

Technology and Export Two-Way Link: Firm-Level Multidimensional Technology Adoption and Utilization

by Andi Susanto, Arif Imam Suroso, Hermanto Siregar and Harianto

Adm. Sci. 2025, 15(9), 360; https://doi.org/10.3390/admsci15090360 - 12 Sep 2025

Viewed by 124

Abstract

This study explores the relationship between multidimensional technology adoption and utilization with exports, focusing on textile and clothing firms in Indonesia. Grounded by self-selection and learning-by-exporting hypotheses, this study uses binomial probit and ordinary least squares (OLS) models with data from 376 firms [...] Read more.

This study explores the relationship between multidimensional technology adoption and utilization with exports, focusing on textile and clothing firms in Indonesia. Grounded by self-selection and learning-by-exporting hypotheses, this study uses binomial probit and ordinary least squares (OLS) models with data from 376 firms to estimate a two-way link between a granular technology index, export propensity, and export intensity. The findings show that firms adopting and utilizing advanced technology effectively in administrative and production functions are more likely to self-select into exporting. Upon entering export markets, firms significantly increased their adoption and utilization of technologies, primarily in production functions. However, as export intensity increased, production technology upgrading increased slowly, while administrative technology adoption and use decreased. These results provide nuanced insights into how technology evolves across different stages of export activity and underscore targeted technology upgrading programs that address acquisition or routine utilization in every export activity to foster competitiveness. Full article

(This article belongs to the Special Issue Administrative Strategies and Practices for Economic Growth and Development: Governance, Sustainability, and Digital Transformation in the 21st Century)

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22 pages, 954 KB

Open AccessArticle

Gossip Gone Toxic: The Dual Role of Self-Esteem and Emotional Contagion in Counterproductive Workplace Behavior

by Abdelrahman A. A. Abdelghani, Hebatallah A. M. Ahmed, Ahmad M. A. Zamil, Osman Elsawy, Sameh Fayyad and Ibrahim A. Elshaer

Adm. Sci. 2025, 15(9), 359; https://doi.org/10.3390/admsci15090359 - 12 Sep 2025

Viewed by 217

Abstract

Grounded in the Conservation of Resources (COR) theory, this study investigates how negative workplace gossip (NWG) influences counterproductive work behavior (CWB) in the hospitality industry. It further examines the mediating role of self-esteem and the moderating influence of emotional contagion in shaping this [...] Read more.

Grounded in the Conservation of Resources (COR) theory, this study investigates how negative workplace gossip (NWG) influences counterproductive work behavior (CWB) in the hospitality industry. It further examines the mediating role of self-esteem and the moderating influence of emotional contagion in shaping this relationship. While prior research has predominantly treated NWG as a social stressor or reputational threat, this study extends the COR theory by explicitly modeling the resource depletion mechanism, specifically, the erosion of self-esteem as a key pathway linking NWG to CWB. By doing so, it posits that gossip erodes self-esteem, a fundamental psychological resource that eventually leads to behavioral retreat or revenge. Within the COR framework, the study also presents emotional contagion as a unique moderating variable, emphasizing how individual differences in emotional susceptibility may either accelerate or buffer the process of resource loss. Data was collected from 437 employees working in five-star hotels in Sharm El-Sheikh using a structured questionnaire. Analysis via PLS-SEM revealed that NWG significantly increases CWB, both directly and indirectly, by undermining employees’ self-esteem. Additionally, self-esteem was found to mediate the NWG–CWB link, while emotional contagion moderated the impact of NWG on self-esteem, suggesting that individuals with better emotional regulation can maintain self-worth in the face of workplace gossip. The study offers both theoretical and practical insights, highlighting the value of incorporating emotional contagion within the COR theory to understand and manage gossip-induced stress. It also underscores the importance of emotional intelligence and HR practices such as training and selection in minimizing the harmful effects of gossip at work. Full article

(This article belongs to the Special Issue Emotional Health in the Workplace: Implications for Organizational Dynamics, Performance, and Employee Well-Being)

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21 pages, 844 KB

Open AccessArticle

Assessment of Romania’s Tourism Competitiveness: A Strategic Analysis Using the Importance-Performance (IPA) and Competitive Importance-Performance Analysis (CIPA) Frameworks

by Eugenia Andronic and Elena-Nicoleta Untaru

Adm. Sci. 2025, 15(9), 358; https://doi.org/10.3390/admsci15090358 - 11 Sep 2025

Viewed by 232

Abstract

In today’s dynamic tourism industry, shaped by globalization and digitalization, understanding destination competitiveness is crucial for crafting sustainable development policies. This paper explores Romania’s competitive advantage as a tourist destination through both theoretical and practical perspectives. The present research aims to diagnose Romania’s [...] Read more.

In today’s dynamic tourism industry, shaped by globalization and digitalization, understanding destination competitiveness is crucial for crafting sustainable development policies. This paper explores Romania’s competitive advantage as a tourist destination through both theoretical and practical perspectives. The present research aims to diagnose Romania’s level of competitiveness by identifying tourist attributes perceived as relevant by visitors and evaluating their performance relative to other similar European destinations. A quantitative questionnaire-based survey was conducted to achieve this goal. The survey included 235 respondents, gathered through non-probability convenience and snowball sampling. Romania’s competitiveness was assessed using the Competitive Importance-Performance Analysis (CIPA) method, which allowed for the strategic mapping of the country’s position based on the relative performance of essential attributes. These attributes included cultural heritage, the diversity of natural landscapes, the digitalization of tourism services, and staff hospitality. The results highlighted that Romania possesses significant strengths in natural landscapes, gastronomy, accommodation quality, and outdoor activities. However, the study identified major negative gaps in critical areas such as service digitalization, tourist staff attitude, and the quality of cultural events. These findings underscore a latent competitive advantage based on authentic resources, which is currently underexploited from the perspective of modern management and infrastructure. The practical implications of this research provide a solid basis for optimizing tourism marketing policies, efficient resource allocation, and strengthening Romania’s positioning as an authentic, sustainable, and competitive destination within the European landscape. Full article

(This article belongs to the Special Issue Administrative Strategies and Practices for Economic Growth and Development: Governance, Sustainability, and Digital Transformation in the 21st Century)

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6 pages, 257 KB

Open AccessEditorial

Why and How Change? An Introduction to a Special Issue on Advancing Nonprofit Management: Innovations, Challenges and Best Practices

by Mary Tschirhart and Khaldoun AbouAssi

Adm. Sci. 2025, 15(9), 357; https://doi.org/10.3390/admsci15090357 - 10 Sep 2025

Viewed by 112

Abstract

When we accepted the invitation to co-edit this Special Issue on innovations in the nonprofit sector in 2023, we did not know how much the world would change in less than two years [...] Full article

(This article belongs to the Special Issue Advancing Nonprofit Management: Innovations, Challenges and Best Practices)

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20 pages, 309 KB

Open AccessArticle

Developing a Compliance Index to Improve the Performance of Major State-Owned Enterprises: An Analysis of South Africa

by Oupa Madala Galane, Patricia Lindelwa Makoni and Chisinga Ngonidzashe Chikutuma

Adm. Sci. 2025, 15(9), 356; https://doi.org/10.3390/admsci15090356 - 10 Sep 2025

Viewed by 293

Abstract

Performance evaluation frameworks are essential for monitoring and enhancing the performance of state-owned enterprises (SOEs). Nonetheless, the existing frameworks exhibit particular deficiencies in delivering a comprehensive assessment of SOE performance or facilitating significant improvement. This study developed a comprehensive compliance index (PCI) to [...] Read more.

Performance evaluation frameworks are essential for monitoring and enhancing the performance of state-owned enterprises (SOEs). Nonetheless, the existing frameworks exhibit particular deficiencies in delivering a comprehensive assessment of SOE performance or facilitating significant improvement. This study developed a comprehensive compliance index (PCI) to measure SOE performance. The PCI was developed through a systematic and integrative review of the current performance frameworks and refined using the Delphi technique via an online questionnaire. This study contributes to public sector performance evaluation research by offering a more integrated tool that captures the full scope of SOEs’ performance, including financial, non-financial and developmental dimensions, based on the South African context. It is recommended that policymakers, especially the National Treasury, promote the adoption and use of the PCI to assist SOEs in assessing, monitoring, and improving their performance. Full article

(This article belongs to the Section Strategic Management)

53 pages, 1840 KB

Open AccessArticle

Evaluating the Efficiency of the Private Healthcare Facilities in Italy: A Game Cross-Efficiency DEA Modeling Framework

by Corrado lo Storto

Adm. Sci. 2025, 15(9), 355; https://doi.org/10.3390/admsci15090355 - 10 Sep 2025

Viewed by 484

Abstract

This study evaluates the operational efficiency of accredited private healthcare facilities in Italy, a sector increasingly complementing the public National Health Service. Unlike previous studies that aggregate public and private providers, this research focuses exclusively on private facilities, providing a consistent and detailed [...] Read more.

This study evaluates the operational efficiency of accredited private healthcare facilities in Italy, a sector increasingly complementing the public National Health Service. Unlike previous studies that aggregate public and private providers, this research focuses exclusively on private facilities, providing a consistent and detailed evaluation of their performance. Utilizing game-theoretic cross-efficiency Data Envelopment Analysis (DEA) combined with Classification and Regression Tree (CART) analysis, this study identifies endogenous and exogenous efficiency drivers. Results indicate that private facilities operate at high efficiency levels (mean cross-efficiency = 0.923), with smaller facilities outperforming larger ones, though resources remain underutilized. Inactive ward and bed non-occupancy rates emerge as key inefficiency factors. Regional analysis highlights minimal disparities between the north–center and south, but significant local variations persist, shaped by governance, funding allocation, and institutional frameworks. This study also identifies an “efficiency paradox”, as in deficit regions, private expenditure correlates with higher efficiency, whereas in surplus regions, greater spending does not necessarily improve performance. These findings provide actionable insights for healthcare managers and policymakers, emphasizing the need to maximize capacity utilization, optimize staffing, and structure public–private partnerships strategically. Methodologically, integrating game cross-efficiency DEA with CART strengthens accuracy, offering a robust tool for benchmarking and improving private healthcare performance. Full article

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12 pages, 380 KB

Open AccessArticle

Investigating the Effects of Work Intensification, Illegitimate Tasks and Psychological Detachment from Work on Work–Family Conflict

by Cláudia Andrade and Paula Costa Neves

Adm. Sci. 2025, 15(9), 354; https://doi.org/10.3390/admsci15090354 - 9 Sep 2025

Viewed by 222

Abstract

Technological advancements and organizational restructuring have been linked to increased work intensification through longer workdays, increased responsibility, and increased pressure to meet high standards. Work intensification can have several negative effects such as the increase in work–family conflict. Moreover, due to the demands [...] Read more.

Technological advancements and organizational restructuring have been linked to increased work intensification through longer workdays, increased responsibility, and increased pressure to meet high standards. Work intensification can have several negative effects such as the increase in work–family conflict. Moreover, due to the demands related to work intensification, workers can be asked to perform illegitimate tasks. Since illegitimate tasks at work may be viewed by the worker as a waste of time and resources, illegitimate tasks can have a detrimental effect on workers’ morale and can impact the psychological detachment from work. The aim of the present study was to analyze the role of work intensification on work–family conflict, testing whether this relation is mediated by illegitimate tasks and psychological detachment from work. Participants (N = 480) were workers who filled out an online questionnaire that was disseminated using social media. The findings suggested that work intensification affected work–family conflict, and this relationship functioned through the two sequential mediators: illegitimate tasks and psychological detachment from work. Although past research has claimed that work intensification impacts work–family conflict, results showed that illegitimate tasks and psychological detachment from work play a critical role in this process. Practical contributions, limitations of this study and future research directions are discussed. Full article

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19 pages, 4395 KB

Open AccessArticle

Motivation Mix and Agency Reputation: A Person-Centered Study of Public-Sector Workforce Composition

by Yongjin Ahn

Adm. Sci. 2025, 15(9), 353; https://doi.org/10.3390/admsci15090353 - 8 Sep 2025

Viewed by 441

Abstract

Identifying what motivates public servants and how those motives vary across agencies is essential for both theory and practice, yet most existing “types of bureaucrats” remain untested against real workforces. Drawing on reputation theory, which posits that external audiences’ beliefs shape who seeks [...] Read more.

Identifying what motivates public servants and how those motives vary across agencies is essential for both theory and practice, yet most existing “types of bureaucrats” remain untested against real workforces. Drawing on reputation theory, which posits that external audiences’ beliefs shape who seeks and retains employment in an organization, we theorize that agency reputation will systematically sort employees into distinct motivational profiles. We analyze survey data from 13,471 U.S. federal employees merged with an externally derived, 40-year measure of agency reputation based on congressional speeches. A multi-level latent class analysis uncovers four robust motivation types—All-rounders (35%), intrinsically focused Job-motivated (25%), Self-interested (24%), and Amotivated (16%)—and two clusters of agencies distinguished by their profile mix. Reputational standing predicts profile membership: employees in highly reputed agencies are significantly more likely to be Job-motivated and less likely to be Self-interested or Amotivated, consistent with self-selection and socialization mechanisms highlighted in the extant literature. These findings validate classic typologies while demonstrating the value of integrating organizational-level reputation into motivation research, and they imply that recruiting and retention strategies should be tailored to the reputational context of each agency. Full article

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25 pages, 995 KB

Open AccessArticle

Short-Term Impact of ESG Performance on Default Risk Under the Green Transition of Energy Sector: Evidence in China

by Yun Gao, Chinonyerem Matilda Omenihu, Sanjukta Brahma and Chioma Nwafor

Adm. Sci. 2025, 15(9), 352; https://doi.org/10.3390/admsci15090352 - 6 Sep 2025

Viewed by 378

Abstract

The prevailing view is that ESG performance contributes to corporate financial stability, particularly regarding long-term sustainability objectives. However, there is a notable lack of critical research exploring its short-term financial effects, especially within capital-intensive sectors experiencing green transformation. This study examines the theoretical [...] Read more.

The prevailing view is that ESG performance contributes to corporate financial stability, particularly regarding long-term sustainability objectives. However, there is a notable lack of critical research exploring its short-term financial effects, especially within capital-intensive sectors experiencing green transformation. This study examines the theoretical gap by investigating whether increased ESG performance may unintentionally heighten the financial burden and default risk in the short run. To verify the stability of each variable in the series, we employed the short-panel unit root test on panel data from 234 Chinese energy industry companies covering the years 2015 to 2023. Including enterprise fixed effects as well as time fixed effects, we find that higher ESG ratings increase the possibility of default risk in the Chinese energy sector. This effect remains robust after controlling firm size, financial leverage, return on assets, return on equity, earnings per share, beta and firm age. In addition, we conduct robustness checks using alternative default risk measures, both endogeneity- and component-based, and the outcomes demonstrate that the impact is substantial and consistent. Consequently, we may draw the conclusion that raising the ESG rating has an adverse effect on reducing corporate default risk, which fills the knowledge gap regarding the influence of listed companies’ default risk on China’s energy sector. Moreover, it has been found that green innovation plays a strengthening role in the analysis of the interaction term between green innovation and ESG on default risk. This suggests that while green innovation is a strategic initiative aimed at long-term sustainability, it requires a significant amount of capital and resources in the short term, which may result in higher default risk in the beginning. Full article

(This article belongs to the Special Issue Sustainability in Corporate Governance: Strategy, Practice and Prospect)

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25 pages, 663 KB

Open AccessArticle

Exploring the Multifaceted Nature of Work Happiness: A Mixed-Method Study

by Rune Bjerke

Adm. Sci. 2025, 15(9), 351; https://doi.org/10.3390/admsci15090351 - 5 Sep 2025

Viewed by 334

Abstract

Work happiness is commonly described as an umbrella concept encompassing job satisfaction, engagement, and emotional attachment to the workplace. However, few studies have explored its underlying sources and emotional experiences, raising questions about its conceptual clarity and measurement. This exploratory inductive mixed-methods study [...] Read more.

Work happiness is commonly described as an umbrella concept encompassing job satisfaction, engagement, and emotional attachment to the workplace. However, few studies have explored its underlying sources and emotional experiences, raising questions about its conceptual clarity and measurement. This exploratory inductive mixed-methods study investigates whether work happiness can be better understood by distinguishing between its sources (antecedents) and emotional expressions (outcomes). In the qualitative phase, 23 part-time adult students from Norway’s public and private sectors reflected on moments of work happiness and the emotions involved. Thematic analysis identified five source-related themes, which informed the development of 49 items. These items were tested in a quantitative survey distributed to 4000 employees, yielding 615 usable responses. Exploratory factor analysis (EFA) revealed six conceptually coherent source dimensions—such as autonomy, recognition, and togetherness—and one emotional dimension. Regression analysis demonstrated statistically significant associations between source factors and emotional experiences, offering initial support for a dual-structure model of work happiness. Notably, the findings revealed a dialectical interplay between individual (“I”) and collective (“We”) sources, suggesting that work happiness emerges from both personal agency and social belonging. While promising, these findings are preliminary and require further validation. The study contributes to theory by proposing a grounded, multidimensional framework for work happiness and invites future research to examine its psychometric robustness and cross-contextual applicability. Full article

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17 pages, 464 KB

Open AccessArticle

Driving Strategic Entrepreneurship Through Organizational Commitment: Evidence from the IT Industry with Leadership Support as a Moderator

by Tayseer Afaishat, Amro Alzghoul, Mahmoud Alghizzawi and Sakher Faisal AlFraihat

Adm. Sci. 2025, 15(9), 350; https://doi.org/10.3390/admsci15090350 - 5 Sep 2025

Viewed by 373

Abstract

This study examines the impact of job commitment on the adoption of strategic entrepreneurship within organizations, with leadership support considered as a moderating variable. Focusing on information technology companies in Jordan, we integrate perspectives from organizational behavior and strategic management to explore how [...] Read more.

This study examines the impact of job commitment on the adoption of strategic entrepreneurship within organizations, with leadership support considered as a moderating variable. Focusing on information technology companies in Jordan, we integrate perspectives from organizational behavior and strategic management to explore how employees’ commitment (affective, normative, continuance) influences their engagement in entrepreneurial initiatives, and whether supportive leadership environments amplify this effect. This study draws on social exchange theory and organizational support theory to propose that committed employees will reciprocate the organization’s support by innovating and taking initiative, especially when they feel backed by leadership. A quantitative survey was conducted, gathering 384 valid responses from employees across Jordan’s IT sector. Data were analyzed using structural equation modeling. The findings reveal that all three forms of commitment positively affect the propensity to engage in strategic entrepreneurship, with affective commitment showing the strongest link. Notably, leadership support significantly moderates these relationships: in high-support contexts, committed employees exhibit substantially greater entrepreneurial behavior. These results indicate that committed employees are more likely to pursue innovative ideas and strategic opportunities, especially when leaders encourage and back their efforts. Theoretical implications include an enhanced understanding of commitment’s role in corporate entrepreneurship and the contingent value of leadership, while practical implications suggest actionable steps for IT firms and others in emerging economies to stimulate innovation. This research contributes to the literature by highlighting human and leadership factors as key drivers of strategic entrepreneurship in organizational settings, and by providing empirical evidence from the Middle East context. Full article

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23 pages, 1012 KB

Open AccessArticle

Investigating the Association Between Transformational Leadership and Job Satisfaction: The Role of Gratitude Towards the Organization in the Peruvian Context

by Edgardo Muguerza-Florián, Elizabeth Emperatriz García-Salirrosas, Miluska Villar-Guevara and Israel Fernández-Mallma

Adm. Sci. 2025, 15(9), 349; https://doi.org/10.3390/admsci15090349 - 5 Sep 2025

Viewed by 538

Abstract

Leadership literature suggests that a transformational leadership style can reduce negative employee outcomes, even in challenging work environments such as the education sector, where teachers play a key role in social development. This study aimed to analyze the association between transformational leadership and [...] Read more.

Leadership literature suggests that a transformational leadership style can reduce negative employee outcomes, even in challenging work environments such as the education sector, where teachers play a key role in social development. This study aimed to analyze the association between transformational leadership and job satisfaction: the role of gratitude toward the organization in the Peruvian context. A cross-sectional study with an explanatory design was conducted considering 457 men and women who declared themselves teachers, aged between 18 and 73 years (M = 38.63; SD = 10.61), recruited through non-probability convenience sampling. The theoretical model was evaluated using the Partial Least Squares method (PLS-SEM). An adequately fitting measurement model was obtained (α = between 0.893 and 0.969; CR = between 0.897 and 0.971; AVE = between 0.757 and 0.845), demonstrating that transformational leadership is positively associated with the components of gratitude toward the organization and job satisfaction, as well as the association of the components of gratitude toward the organization and job satisfaction. In turn, it was evident how gratitude toward the organization plays a mediating role in these relationships. In this sense, the study provides valuable information for Peruvian educational leaders seeking to improve indicators of satisfaction, gratitude, and leadership in their work environment. These findings enrich educational management, given that it is the first empirical study to demonstrate these links in a challenging sector of an emerging country, offering a solid foundation for the development of more humanized, effective, and sustainable management strategies. Full article

(This article belongs to the Special Issue The Role of Leadership in Fostering Positive Employee Relationships)

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22 pages, 520 KB

Open AccessArticle

Determinants of Student Loyalty and Word of Mouth in Dual VET Secondary Schools in Bulgaria

by Teofana Dimitrova, Iliana Ilieva and Valeria Toncheva

Adm. Sci. 2025, 15(9), 348; https://doi.org/10.3390/admsci15090348 - 4 Sep 2025

Viewed by 311

Abstract

In response to the growing importance of vocational education for youth employability, this study examines students’ perceptions of dual vocational education and training (dVET) in Bulgaria, focusing on the following determinants of student loyalty (SL) and word-of-mouth communication (WOM) in the secondary education [...] Read more.

In response to the growing importance of vocational education for youth employability, this study examines students’ perceptions of dual vocational education and training (dVET) in Bulgaria, focusing on the following determinants of student loyalty (SL) and word-of-mouth communication (WOM) in the secondary education context: brand associations, brand relevance, brand image, image of dVET, service quality, and student satisfaction, based on previously validated scales adapted to the Bulgarian context. A structured questionnaire was administered to a target population of 608 students across nine vocational secondary schools in the Plovdiv region. A total of 507 usable surveys were collected from students in 11th and 12th grades who were actively participating in work-based learning. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the SmartPLS 4 software. The findings indicate that brand image is the strongest direct predictor of the image of dVET. Furthermore, student satisfaction stands out as the most influential antecedent of WOM. The indirect pathways from service quality to both SL and WOM, mediated by student satisfaction, underscore the pivotal role of satisfaction as a transmission mechanism. The study contributes to the limited empirical research on branding in dVET and offers insights for policymakers, school administrators, and employers seeking to improve the attractiveness of these pathways. Full article

(This article belongs to the Section Strategic Management)

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23 pages, 328 KB

Open AccessArticle

Social Well-Being Strategies for Academics Working in a Hybrid Work Environment

by Rudo Rachel Marozva and Anna-Marie Pelser

Adm. Sci. 2025, 15(9), 347; https://doi.org/10.3390/admsci15090347 - 4 Sep 2025

Viewed by 392

Abstract

The hybrid work environment significantly undermines the social well-being of employees in the workplace. Existing research predominantly addresses academics’ well-being challenges without offering practical strategies to counter these issues. This study identifies strategies that higher education institutions must adopt to enhance the social [...] Read more.

The hybrid work environment significantly undermines the social well-being of employees in the workplace. Existing research predominantly addresses academics’ well-being challenges without offering practical strategies to counter these issues. This study identifies strategies that higher education institutions must adopt to enhance the social well-being of their academics in hybrid work settings. It employs Demerouti’s Job Demands-Resources (JD-R) model and Baumeister and Leary’s theory of the need to belong as its theoretical framework. Using a cross-sectional qualitative approach, semi-structured interviews were guided by an interview schedule to gather data. The sample comprised 23 academics from three campuses of North-West University, and thematic analysis was utilized to analyse the data. The study revealed that growth strategies, such as training, development, and mentoring, are crucial for fostering a sense of belonging, strengthening work relationships, and helping academics connect in a hybrid work environment. Support strategies like providing peer support, management support, physical resources, effective communication, and improvements in job quality enhance academics’ social well-being in this setting. Relationship strategies, which entail organizing social events and promoting a positive organizational culture, are key to encouraging social well-being in the hybrid work environment. Additionally, reward strategies, such as recognition and direct compensation, are essential for reinforcing a sense of belonging, improving work relationships, and enhancing social connections in a hybrid work environment. Intentional, coach-oriented, sensible, and inclusive leadership is vital. The findings offer valuable insights for higher education institutions to adopt a more comprehensive approach to managing the well-being of academic employees. This highlights the need to focus not only on mental and psychological health but also on social well-being. Full article

(This article belongs to the Section Organizational Behavior)

19 pages, 683 KB

Open AccessArticle

Impact Assessment in the Wine Industry: Potential and Limitations of the Social Return on Investment (SROI)

by Paolo Landoni and Angelo Moratti

Adm. Sci. 2025, 15(9), 346; https://doi.org/10.3390/admsci15090346 - 3 Sep 2025

Viewed by 468

Abstract

As sustainability and Corporate Social Responsibility gained increasing importance in agriculture, several impact assessment methodologies have been proposed. Social Return on Investment (SROI), a methodology used for understanding, measuring, and reporting the social, economic, and environmental value created by an organization, emerged as [...] Read more.

As sustainability and Corporate Social Responsibility gained increasing importance in agriculture, several impact assessment methodologies have been proposed. Social Return on Investment (SROI), a methodology used for understanding, measuring, and reporting the social, economic, and environmental value created by an organization, emerged as a promising approach to quantify and monetize social and environmental impacts. However, research on SROI application within the wine industry remains limited, despite the sector’s global relevance and unique economic, social, and cultural dimensions. This study addresses this gap by evaluating the potential and limitations of SROI in assessing the social impact of a wine cellar’s products, services, and activities on its stakeholders. Indeed, we find confirmation that, as in other sectors, this methodology can support sustainability reporting and strategic decision-making. Applying the SROI methodology, stakeholder outcomes were analyzed, and the results indicate that for every EUR 1 invested, approximately EUR 1.44 of social value is generated, demonstrating SROI’s effectiveness in capturing social contributions beyond financial metrics. This study highlights SROI’s advantages, while also acknowledging challenges. Findings suggest that, despite some limitations, SROI can enhance wineries’ sustainability strategies and offers a robust framework to guide wineries—and potentially other agricultural sectors—toward socially responsible and sustainable practices. Future research should focus on developing industry-specific proxies and integrating SROI with other sustainability assessment tools, particularly in support of ESG reporting. This study contributes to academic discourse on impact evaluation methodologies and provides practical implications that aim to balance economic performance with social responsibility. Full article

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22 pages, 704 KB

Open AccessArticle

Data-Driven Performance Evaluation and Behavior Alignment in Port Operations: A Multivariate Analysis of Strategic Indicators

by Gabriel de Vico, Charles Jefferson Rodrigues Alves, Miguel Afonso Sellitto and Débora Oliveira da Silva

Adm. Sci. 2025, 15(9), 345; https://doi.org/10.3390/admsci15090345 - 2 Sep 2025

Viewed by 433

Abstract

This study investigates how a KPI-based incentive system can enhance behavior alignment and operational performance in complex port environments, addressing the growing need for data-driven governance in public logistics operations. The research analyzes a two-year dataset from 145 navigation teams across 22 Brazilian [...] Read more.

This study investigates how a KPI-based incentive system can enhance behavior alignment and operational performance in complex port environments, addressing the growing need for data-driven governance in public logistics operations. The research analyzes a two-year dataset from 145 navigation teams across 22 Brazilian ports, employing a multivariate approach that integrates cluster analysis, Wilcoxon signed-rank testing, and exploratory factor analysis (EFA). Results reveal distinct performance tiers, with high-performing ports showing consistent improvement in safety, compliance, and technical availability, while low-performing areas exhibit stagnation or decline. The stability of the three-factor structure—Operational Safety, Technical Availability, and Procedural Compliance—over time confirms the model’s robustness and suggests increasing internalization of performance expectations by teams. These findings demonstrate that incentive systems, when combined with transparent feedback and recognition, can align team behaviors with organizational goals and drive sustained operational improvement. The study contributes a validated, replicable framework for performance management, offering practical guidance for enhancing governance and strategic alignment in high-risk, complex settings. Future studies should explore motivational factors and the model’s applicability across the public sector. Full article

(This article belongs to the Section Strategic Management)

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21 pages, 705 KB

Open AccessArticle

From Influence to Impact: How Transformational Leadership Shapes Employee Behavior Through Psychological Activation

by Muhammad Rofiqul Islam, Leonel Prieto and Md Farid Talukder

Adm. Sci. 2025, 15(9), 344; https://doi.org/10.3390/admsci15090344 - 1 Sep 2025

Viewed by 587

Abstract

This study investigates how transformational leadership impacts pro-environmental and proactive work behaviors through key employee psychological states: self-efficacy, change orientation, and positive affect. We argue that transformational leadership significantly enhances these psychological states, which can drive proactive and pro-environmental workplace behaviors. We used [...] Read more.

This study investigates how transformational leadership impacts pro-environmental and proactive work behaviors through key employee psychological states: self-efficacy, change orientation, and positive affect. We argue that transformational leadership significantly enhances these psychological states, which can drive proactive and pro-environmental workplace behaviors. We used survey data collected via Amazon Mechanical Turk (MTurk) from 542 full-time employees in the United States. Data analysis used Partial Least Squares Structural Equation Modeling (PLS-SEM). The results confirm that transformational leadership significantly enhances self-efficacy, change orientation, and positive affect, factors that in turn promote pro-environmental work behavior. Moreover, change orientation and positive affect (but not self-efficacy) favor proactive work behavior. These findings emphasize the role of employee psychological mechanisms in translating leadership into sustainable workplace behavior. The study contributes to the leadership and sustainability literature by clarifying how internal psychological resources act as behavioral catalysts. Leaders can formulate strategies focusing on emotional and cognitive empowerment. Limitations and future research directions are also discussed. Full article

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22 pages, 852 KB

Open AccessArticle

Unfolding the Relationship Between Dialogue and Inquiry, Empowerment, and Employee Commitment in Healthcare Industry: Evidence from India

by Nisha Eapen, Nisha Thundiyil, Sheela Shenai, Karthikeyan Somaskandan, Satyanarayana Parayitam and Matteo Cristofaro

Adm. Sci. 2025, 15(9), 343; https://doi.org/10.3390/admsci15090343 - 1 Sep 2025

Viewed by 441

Abstract

Healthcare is a complex sociotechnical system consisting of several groups of people interacting with each other to provide patient care. Employee commitment, empowerment, and continuous learning are crucial factors in this system. This study aims to investigate the relationship between dialogue and inquiry, [...] Read more.

Healthcare is a complex sociotechnical system consisting of several groups of people interacting with each other to provide patient care. Employee commitment, empowerment, and continuous learning are crucial factors in this system. This study aims to investigate the relationship between dialogue and inquiry, a significant component of individual learning, and employee commitment in the healthcare industry. Based on organizational learning theory (OLT) and organizational commitment theory (OCT), a conceptual model was developed, and hypotheses were tested by collecting data from 346 employees working in a multi-specialty hospital in southern India. After checking the psychometric properties of the survey instrument, structural equation modeling was used to analyze data. The results indicate that (i) dialogue and inquiry positively predicts empowerment and employee commitment, (ii) empowerment is a precursor to employee commitment, and (iii) empowerment mediates the relationship between dialogue and inquiry and employee commitment. The results also support the moderating effect of system connection in the relationship between dialogue inquiry and empowerment. Further, strategic leadership interacts with empowerment to positively influence employee commitment. The findings provide valuable insights to the administrators and decision-makers in the healthcare industry for enhancing employee commitment necessary to provide low-cost and high-quality patient care. The conceptual model is first of its kind with regard to healthcare industry in India and hence makes a pivotal contribution to the advancement of literature on healthcare. Full article

(This article belongs to the Section International Entrepreneurship)

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13 pages, 265 KB

Open AccessEssay

Podcasting Management: How Audio Platforms Are Shaping Business Ideas

by Dag Øivind Madsen and Kåre Slåtten

Adm. Sci. 2025, 15(9), 342; https://doi.org/10.3390/admsci15090342 - 31 Aug 2025

Viewed by 614

Abstract

Podcasts are reshaping how management ideas are disseminated and consumed in the digital age. This conceptual essay applies insights from management fashion theory to analyze how podcasts operate as hybrid media that both mirror and amplify popular business ideas. We explore the interplay [...] Read more.

Podcasts are reshaping how management ideas are disseminated and consumed in the digital age. This conceptual essay applies insights from management fashion theory to analyze how podcasts operate as hybrid media that both mirror and amplify popular business ideas. We explore the interplay among platform dynamics, storytelling formats, and the performative roles of podcast hosts as fashion-setters. Through illustrative examples, we show how podcasts elevate certain management styles, repackage leadership narratives, and bypass traditional gatekeeping structures. This essay concludes with reflections on the implications of podcasting for the credibility, diversity, and direction of management discourse, and outlines future research paths in this emerging domain. Full article

21 pages, 838 KB

Open AccessArticle

Examining the Impact of Performance Measurement Systems (PMSs) on the Performance of the Jordanian Industrial Estates’ Companies

by Lubna Q. Owais and Judit T. Kiss

Adm. Sci. 2025, 15(9), 341; https://doi.org/10.3390/admsci15090341 - 30 Aug 2025

Viewed by 533

Abstract

With growing competition in today’s business environments, organizations rely on Performance Measurement Systems (PMSs) to address challenges, assess progress, and enhance performance. While PMSs have been extensively researched, their impact on organizational performance remains a topic of debate, particularly in developing countries like [...] Read more.

With growing competition in today’s business environments, organizations rely on Performance Measurement Systems (PMSs) to address challenges, assess progress, and enhance performance. While PMSs have been extensively researched, their impact on organizational performance remains a topic of debate, particularly in developing countries like Jordan, where relevant research is scarce. This study investigates the effects of Comprehensive PMSs (CPMSs) on organizational effectiveness and the financial and non-financial performance of the companies in the Jordanian Industrial Estates. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), this study analyzes empirical data to test proposed hypotheses regarding the impacts of these systems on organizations’ performance. The findings confirm that CPMSs significantly and positively influence overall organizational performance, organizational effectiveness, and both financial and non-financial performance. These results highlight the critical role of CPMSs in improving organizational outcomes, supporting their adoption for strategic decision-making. However, given the limited research on PMSs in developing economies, further studies are needed to explore contextual influences and long-term implications. Full article

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18 pages, 1104 KB

Open AccessArticle

Empowering Rural Women Agripreneurs Through Financial Inclusion: Lessons from South Africa for the G20 Development Agenda

by Sive Zintle Mbangiswano, Elona Ndlovu and Zamagebe Siphokazi Vuthela

Adm. Sci. 2025, 15(9), 340; https://doi.org/10.3390/admsci15090340 - 30 Aug 2025

Viewed by 561

Abstract

In the Eastern Cape Province of South Africa, rural women agripreneurs encounter ongoing structural challenges in accessing formal finance, securing land rights, and gaining leadership roles, despite their vital contribution to agriculture and food security. This research combines a thematic review of secondary [...] Read more.

In the Eastern Cape Province of South Africa, rural women agripreneurs encounter ongoing structural challenges in accessing formal finance, securing land rights, and gaining leadership roles, despite their vital contribution to agriculture and food security. This research combines a thematic review of secondary sources from 2018 to 2024 with an embedded case study based on primary qualitative data with women involved in the Citrus Growers Association–Grower Development Company (CGA–GDC) public–private partnership. This dual approach connects local, real-world entrepreneurial experiences with global financial inclusion initiatives, especially the G20 Women’s Empowerment Principles and the G20 Development Agenda. The findings highlight a consistent gap between policy and practice: while frameworks at both national and international levels advocate for women’s financial inclusion, actual implementation in rural agribusiness often neglects gender differences. Women’s engagement is limited by insecure land rights, restricted access to formal credit, male-controlled cooperative management, and insufficient gender-specific data monitoring. Drawing comparative insights from Kenya, India, and West Africa, the study proposes seven interconnected policy suggestions, such as establishing gender-disaggregated data systems, expanding women-led cooperatives, reforming land tenure laws, including entrepreneurial financial literacy in capacity-building programmes, and utilising gender-sensitive digital finance solutions. By connecting grassroots empirical evidence with global policy discussions, this study aims to contribute to academic debates and practical efforts to develop gender-responsive financial ecosystems, thereby boosting women’s economic independence, entrepreneurial activity, and rural progress in South Africa and similar contexts in the Global South. Full article

(This article belongs to the Section Gender, Race and Diversity in Organizations)

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22 pages, 886 KB

Open AccessArticle

From Algorithms to Altruism: Mapping the Human-Tech Synergy for Sustainable Workplaces Through Artificial Intelligence (AI), Innovative Work Behavior, Leader-Member Exchange, Organizational Citizenship Behavior and Role Clarity

by Muhammad Asif Zaheer, Temoor Anjum, Azadeh Amoozegar and Petra Heidler

Adm. Sci. 2025, 15(9), 339; https://doi.org/10.3390/admsci15090339 - 29 Aug 2025

Viewed by 668

Abstract

Corporate team unity and role clarity are crucial for organizational success and human resources. This study examines how job clarity affects employee performance and innovative work behavior (IWB) via organizational citizenship behavior (OCB). Additionally, to determine how artificial intelligence (AI) information and leader-member [...] Read more.

Corporate team unity and role clarity are crucial for organizational success and human resources. This study examines how job clarity affects employee performance and innovative work behavior (IWB) via organizational citizenship behavior (OCB). Additionally, to determine how artificial intelligence (AI) information and leader-member exchange (LMX) moderate the relationship between job clarity, IWB, and employee performance. This research focused on Pakistan’s Federal Capital Territory (FCT) Islamabad, and Punjab province’s IT sectors. The self-administered questionnaire received data from 555 IT professionals. The suggested model was tested using Smart PLS structural equation modeling. Results showed that job clarity and OCB significantly improve IWB and employee performance. Role clarity, IWB, and employee performance are partly mediated by OCB. In addition, LMX adversely moderates the relationship between job clarity and IWB and employee performance, but not AI information. Emphasis is primarily placed on elucidating the respective roles of the employees in order to ensure that they are aware of the expectations placed upon them. Consequently, they are able to demonstrate task performances that are not stipulated in their job descriptions but directly relate to their performance improvement. The current study reveals that human resources (HR) and management should prioritize job clarity and OCB to boost individual performance and IWB. Full article

(This article belongs to the Special Issue HRM and Employee Performance Improvement: Strategies for Employee Development in a Constantly Changing Workplace)

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21 pages, 627 KB

Open AccessArticle

Drivers of Chinese Hotel Employees’ Intentions to Implement Loyalty Programme Practices

by Thorsten Robert Moller and Ellen E. Touchstone

Adm. Sci. 2025, 15(9), 338; https://doi.org/10.3390/admsci15090338 - 28 Aug 2025

Viewed by 527

Abstract

This study examines Chinese hotel employees’ understanding of customer relationship management (CRM) practices, with a focus on loyalty programme behaviour (LPB). Specifically, it investigates how three factors—loyalty programme (LP) awareness, LP knowledge, and LP concerns—shape employees’ intentions to implement loyalty programme practices (LPP) [...] Read more.

This study examines Chinese hotel employees’ understanding of customer relationship management (CRM) practices, with a focus on loyalty programme behaviour (LPB). Specifically, it investigates how three factors—loyalty programme (LP) awareness, LP knowledge, and LP concerns—shape employees’ intentions to implement loyalty programme practices (LPP) in the hospitality industry. A quantitative research design was adopted to test the proposed hypotheses. Data was collected through a self-administered survey of 893 Chinese hotel employees. To evaluate the proposed hypotheses, path analysis was performed using SPSS Statistics 24 and Mplus 7.4. The findings reveal that LP awareness and LP knowledge are both positively associated with employees’ intentions to implement loyalty programme practices, whereas LP concerns showed no significant effect. Moreover, employees’ intentions were positively linked to loyalty programme behaviour and served as a mediator between awareness, knowledge, and behavioural outcomes. Theoretical insights and practical applications are also addressed. Full article

(This article belongs to the Section Strategic Management)

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27 pages, 1027 KB

Open AccessArticle

Digitalization and Organizational Climate for Well-Being in Small European Firms: Does Collaboration Matter?

by Jelke Roorde Veltman and Inna Majoor-Kozlinska

Adm. Sci. 2025, 15(9), 337; https://doi.org/10.3390/admsci15090337 - 28 Aug 2025

Viewed by 522

Abstract

Despite growing interest in organizational well-being, digitalization, and collaboration, their interrelations remain insufficiently explored in the context of small enterprises. This study addresses this critical gap by investigating how digitalization influences the organizational climate for well-being, and what role collaboration plays in this [...] Read more.

Despite growing interest in organizational well-being, digitalization, and collaboration, their interrelations remain insufficiently explored in the context of small enterprises. This study addresses this critical gap by investigating how digitalization influences the organizational climate for well-being, and what role collaboration plays in this relationship in small European enterprises. Small European enterprises that employ 10 to 50 people are vital to regional development and economic growth. However, they face unique resource constraints that directly affect how these enterprises implement digital tools and foster a climate for employee well-being, making them a critical context for understanding these dynamics. Drawing on Warr’s vitamin model and some elements of the Job Demands–Resources framework, we conceptualize digitalization as a contextual resource that comprises data analytics, robotics, and computer and software use, and contributes to shaping organizational environment directly linked to employee well-being. Using data from the 2019 European Company Survey (N = 11,650), we analyze responses from managers of small enterprises, who are uniquely positioned to assess the enterprise-wide digitalization and collaborative practices. Employing multiple regression analysis, we find a positive relationship between digitalization and organizational climate for well-being. However, the influence of collaboration on this relationship is not uniformal and depends on the age and industry type an enterprise operates in. The study advances theoretical understanding of digitalization as a dynamic environmental factor and provides actionable insights for small enterprises aiming to foster organizational well-being through tailored digital strategies. It also underscores the need for longitudinal, context-sensitive organizational research. Full article

(This article belongs to the Special Issue Emotional Health in the Workplace: Implications for Organizational Dynamics, Performance, and Employee Well-Being)

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24 pages, 2062 KB

Open AccessArticle

Assessing the Comprehensiveness of Managerial Support for SMMEs in South Africa

by Ellen Chenesai Rungani

Adm. Sci. 2025, 15(9), 336; https://doi.org/10.3390/admsci15090336 - 28 Aug 2025

Viewed by 468

Abstract

In South Africa, small enterprise development is at the top of the government agenda. However, a significant issue lies in the type of skills and support necessary to develop SMMEs through the various phases of the business cycle. This study addresses a knowledge [...] Read more.

In South Africa, small enterprise development is at the top of the government agenda. However, a significant issue lies in the type of skills and support necessary to develop SMMEs through the various phases of the business cycle. This study addresses a knowledge gap regarding whether SMME support interventions comprehensively address all managerial functions as per the P-O-L-C model. Guided by the Resource-Based Theory (RBT), and the Human Capital Theory (HCT), data was collected from 350 SMMEs in the Eastern Cape province using a structured self-administered questionnaire. Multiple regression analyses revealed that non-financial support from both the public (R² = 0.089, p = 0.215) and private (R² = 0.161, p = 0.207) sectors was not significantly associated with SMME success. Furthermore, while private sector support explained 14.8% (R² = 0.148, p < 0.001) and public sector support 7.6% (R² = 0.076, p < 0.001) of the variation in meeting SMME needs, support in key functional areas remains fragmented and poorly targeted. These findings highlight a systemic disconnect between the supply and demand sides of the SMME support ecosystem. To address this, this study proposes an integrative support model that aligns RBT and HCT within the P-O-L-C managerial framework, ensuring phase-appropriate, function-specific support. This framework departs from prior applications by reconceptualizing managerial support not as a generic intervention, but as a strategically sequenced process aligned with the business lifecycle. The model contributes a new lens for theorizing support efficacy and offers practical guidance for more targeted intervention design. This framework offers both theoretical and practical contributions toward improving the design and implementation of business interventions in South Africa. Full article

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26 pages, 2138 KB

Open AccessSystematic Review

Towards a Sustainable Halal Tourism Model: A Systematic Review of the Integration of Islamic Principles with Global Sustainability Goals

by Samrena Jabeen, Nohman Khan, Sabeen Hussain Bhatti, Mohammad Falahat and Muhammad Imran Qureshi

Adm. Sci. 2025, 15(9), 335; https://doi.org/10.3390/admsci15090335 - 27 Aug 2025

Viewed by 739

Abstract

This systematic literature review examines the scholarly discourse and research trends on the integration of Islamic principles with global sustainability goals in halal tourism, addressing research gaps in understanding how this growing market sector contributes to sustainable development. The study analyzes halal certification [...] Read more.

This systematic literature review examines the scholarly discourse and research trends on the integration of Islamic principles with global sustainability goals in halal tourism, addressing research gaps in understanding how this growing market sector contributes to sustainable development. The study analyzes halal certification frameworks, evaluates government support mechanisms, and assesses the role of digital technologies in enhancing halal tourism operations and sustainability. Following the PRISMA methodology, we conducted a comprehensive search of the Scopus database using a structured three-component Boolean strategy that yielded 78 documents. After applying inclusion criteria (peer-reviewed publications from 2015 to 2025 addressing halal tourism and sustainability) and exclusion criteria (studies examining concepts in isolation or lacking theoretical contributions), 62 publications were systematically analyzed using bibliometric analysis and Structural Topic Modeling. The analysis identified three distinct research clusters: Sustainable Tourism and Development (51.72%), Halal Tourism and Entrepreneurship (37.93%), and Technology and Digitalization (17.24%). A significant temporal shift in research priorities was observed, with entrepreneurship studies declining while sustainability integration and technological applications gained momentum, particularly post-pandemic. This review develops an integrated conceptual framework connecting religious principles, sustainability imperatives, and technological innovation—three domains previously examined in isolation—through nine interrelated variables across three theoretical pillars: Halal Principles Integration, Sustainability Implementation, and Digital Transformation. The framework provides destination managers, policymakers, and entrepreneurs with a foundation for developing strategies that simultaneously satisfy religious requirements, achieve sustainability outcomes, and leverage digital innovations, advancing a more inclusive understanding of tourism that respects diverse cultural values while addressing global sustainability challenges. Full article

(This article belongs to the Special Issue Effective Leadership and Management in the Sustainable Development of Small and Medium-Sized Enterprises)

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Adm. Sci., Volume 15, Issue 9 (September 2025) – 36 articles

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