Emotions in the Workplace in the Digital Era
A special issue of International Journal of Environmental Research and Public Health (ISSN 1660-4601). This special issue belongs to the section "Occupational Safety and Health".
Deadline for manuscript submissions: closed (15 November 2023) | Viewed by 2378
Special Issue Editors
Interests: emotions at workplace; leadership and deviant behavior
Special Issue Information
Dear Colleagues,
With the rapid development of digital and artificial intelligence (AI) technology, the trend of digitalization is reshaping the way employees live and work. It is also profoundly influencing employees’ emotions. As AI has advanced rapidly and increased thinking capability has been developed, workers with thinking-related jobs are more likely to be replaced by AI. It is becoming more important to have human workers employed in emotion-related tasks within jobs, such as communicating/coordinating with others and establishing/maintaining interpersonal relationships, than thinking-related tasks. We are entering a new economy—the Feeling Economy—in which emotions and related abilities will become increasingly important in the future. A wide range of emotions exist in organizations, covering within-person, between-person, and interpersonal interactions, groups, and organization-wide levels, and the question of how to promote a more emotionally healthy and effective work climate has become an important issue in management today. In the new digital era, the emotions in organizations and digital technologies mutually influence each other. On the one hand, emotions in organizations influence employees’ acceptance and use of digital technology. On the other hand, digital technologies deeply affect employees’ emotions and behavior at work. In this Special Issue, emotion management issues at work in the digital era will be examined, and employees’ emotional experience, behaviors, management methods and results will be investigated from the perspective of emotions in the context of human–machine collaboration and intelligence office. In this Special Issue, we will investigate the influence mechanism of employees’ emotions, emotional intelligence, and workgroup emotional climate on the acceptance and use of digital technology; the influence mechanism of digital technologies, such as information communication technology, artificial intelligence, and algorithms, on employees’ emotions and related work behaviors; the mutual influence mechanisms between emotions and digital technologies in organizations. Based on the prospective results, the research within this Special Issue will improve and broaden the research field of emotions in the workplace in the digital era and contribute to the healthy, high-quality development of the feeling economy as well as the digital economy. Topics may include (but are not restricted to) the following themes:
- The new challenges related to employee emotion management in the digital era.
- Discrete emotions (e.g., anger, anxiety, and jealousy) and their effects in the workplace.
- Emotions at different levels in organizations, especially at the group and organizational level, such as workgroup emotional climate, emotional culture, and organizational emotional ability.
- Employee emotional labor and emotional deviance in the workplace.
- The effect of emotions at the work–family interface, such as how employees’ emotions/emotional labor in the workplace influence their emotional labor/emotions at home, or vice versa.
- Investigate emotions at the workplace with advanced technology, such as big data, machine learning, smart wearable devices, computer vision, and virtual reality.
We encourage submissions of insightful and novel empirical work with quantitative, qualitative, and mixed-methods research involving multidisciplinary lenses, different levels of analyses, and creative methodologies.
Prof. Dr. Xiao-Yu Liu
Dr. Ho-Kwong Kwan
Guest Editors
Manuscript Submission Information
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Keywords
- emotions
- emotional labor
- workgroup emotional climate
- emotional intelligence
- emotion management
- emotional deviance
- feeling economy