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The Computer-Human Interactions: For Promoting the Healthcare Outcomes

A special issue of International Journal of Environmental Research and Public Health (ISSN 1660-4601). This special issue belongs to the section "Digital Health".

Deadline for manuscript submissions: closed (31 May 2023) | Viewed by 4910

Special Issue Editors


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Guest Editor
Department Informatics and Systems, Faculty of Computer Science, University of Murcia, Campus Universitario de Espinardo, ES-30100 Murcia, Spain
Interests: software engineering; statistical analysis; data mining; medical informatics
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
MOSI Research Team, High School of Arts and Crafts Meknes, Moulay Ismail University, Meknes MA-50050, Morocco
Interests: software engineering; data mining; machine learning; medical informatics

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Guest Editor
Software Engineering Research Group, Faculty of Computer Science, University of Murcia, Murcia, Spain
Interests: usability; sustainability; medical informatics

Special Issue Information

Dear Colleagues,

The increasing complexity of today’s systems makes it more important than ever to put people first, so that no one is left out. The sheer variety of user needs, profiles, backgrounds and interests must be taken into account to succeed in facilitating human interactions with computing devices of all kinds. Many recent trends point to this goal, but rather than highlighting the variety of research topics, at this point we would like to emphasise the importance of one specific application domain: healthcare. Computer-human interaction is of paramount relevance in any context, but specifically healthcare processes and their outputs represent a challenging interplay of huge volumes of critical data, complex workflows, deep hierarchies of public-private organisational structures, and ultimately a wide variety of heterogeneous stakeholders with access to health information systems. These are some of the elements that make up the intricate substrate, and determine the constraints, on which healthcare industry software systems must be developed. In the end, however, it is all about people and there is no single recipe that can help us achieve the best results in all cases. For that reason, in this special issue we are looking for manuscripts that present new insights on computer-human interactions with a focus on the promotion of the healthcare outcomes. The keywords listed below provide an outline of some of the possible areas of interest.

Dr. Juan Manuel Carrillo de Gea
Dr. Mohamed Hosni
Dr. José A. García-Berná
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. International Journal of Environmental Research and Public Health is an international peer-reviewed open access monthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2500 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • adaptive and intelligent user interfaces
  • sustainability in human-computer interaction
  • access-for-all and universal accessibility
  • human-centered processes and technology
  • interactive systems and devices
  • interaction and interface design and evaluation
  • usability and user experience
  • human factors and social aspects in computing systems

Published Papers (2 papers)

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Research

29 pages, 2381 KiB  
Article
Learning Designers as Expert Evaluators of Usability: Understanding Their Potential Contribution to Improving the Universality of Interface Design for Health Resources
by Amanda Adams, Lauren Miller-Lewis and Jennifer Tieman
Int. J. Environ. Res. Public Health 2023, 20(5), 4608; https://doi.org/10.3390/ijerph20054608 - 5 Mar 2023
Viewed by 1884
Abstract
User-based evaluation by end users is an essential step in designing useful interfaces. Inspection methods can offer an alternate approach when end-user recruitment is problematic. A Learning Designers’ usability scholarship could offer usability evaluation expertise adjunct to multidisciplinary teams in academic settings. The [...] Read more.
User-based evaluation by end users is an essential step in designing useful interfaces. Inspection methods can offer an alternate approach when end-user recruitment is problematic. A Learning Designers’ usability scholarship could offer usability evaluation expertise adjunct to multidisciplinary teams in academic settings. The feasibility of Learning Designers as ‘expert evaluators’ is assessed within this study. Two groups, healthcare professionals and Learning Designers, applied a hybrid evaluation method to generate usability feedback from a palliative care toolkit prototype. Expert data were compared to end-user errors detected from usability testing. Interface errors were categorised, meta-aggregated and severity calculated. The analysis found that reviewers detected N = 333 errors, with N = 167 uniquely occurring within the interface. Learning Designers identified errors at greater frequencies (60.66% total interface errors, mean (M) = 28.86 per expert) than other evaluator groups (healthcare professionals 23.12%, M = 19.25 and end users 16.22%, M = 9.0). Patterns in severity and error types were also observed between reviewer groups. The findings suggest that Learning Designers are skilled in detecting interface errors, which benefits developers assessing usability when access to end users is limited. Whilst not offering rich narrative feedback generated by user-based evaluations, Learning Designers complement healthcare professionals’ content-specific knowledge as a ‘composite expert reviewer’ with the ability to generate meaningful feedback to shape digital health interfaces. Full article
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30 pages, 3714 KiB  
Article
Automated Workflow for Usability Audits in the PHR Realm
by José A. García-Berná, Raimel Sobrino-Duque, Juan M. Carrillo de Gea, Joaquín Nicolás and José L. Fernández-Alemán
Int. J. Environ. Res. Public Health 2022, 19(15), 8947; https://doi.org/10.3390/ijerph19158947 - 22 Jul 2022
Cited by 2 | Viewed by 2129
Abstract
Teleworking is an everyday reality in today’s world. Many companies are opting for this way of working remotely, as it improves employers’ satisfaction along with the work–life balance and it does not lead to any significant reduction in performance. In general, the comfortable [...] Read more.
Teleworking is an everyday reality in today’s world. Many companies are opting for this way of working remotely, as it improves employers’ satisfaction along with the work–life balance and it does not lead to any significant reduction in performance. In general, the comfortable use of software applications is a priority, and quality aspects such as usability are of vital importance. In this paper, a novel workflow is proposed. It consists of the following components: (1) a tool to manage usability evaluations based on expert reviews, called Usevalia; (2) a set of heuristics to be considered when performing the evaluations; (3) a catalogue of usability requirements to guide the evaluations; (4) a checklist related to the heuristics to verify that the evaluations have been performed correctly by all the auditors; and (5) a set of tasks to know in advance the functionality of the applications to be audited. Personal health records (PHRs) were taken as a case study. This methodology made it possible to involve a total of 31 working groups that evaluated the usability of four PHRs. Concerning the main results, the evaluators agreed that with Usevalia the usability evaluations could go a step further because they are coordinated and can work together remotely. In addition, analyses of usability scores provided insight into current proposals for improving usability of applications. Full article
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