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Innovation Strategies for Sustainable Tourism and MICE (Meetings, Incentives, Conventions, and Exhibitions) Management

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Tourism, Culture, and Heritage".

Deadline for manuscript submissions: closed (31 January 2023) | Viewed by 7217

Special Issue Editors

Prof. Insin Kim

E-Mail Website
Guest Editor
Department of Tourism and Convention, Pusan National University, Busandaehak-ro, 63 Beon-gil 2, Geumjeoung-gu, Busan 46241, South Korea
Interests: marketing strategies in the era of the fourth industrial revolution; self-service technology for travelers; service management; airline industry; human resources management; corporate social responsibility; sustainable development; convention management; MICE industry
Special Issues, Collections and Topics in MDPI journals
Dr. Soojung Kim

E-Mail Website
Guest Editor
Department of Tourism and Convention, Pusan National University, Busandaehak-ro, 63 Beon-gil, Geumjeoung-gu, Busan 46241, South Korea
Interests: sustainable development; cultural sustainability; online consumer behavior; heritage tourism; sustainable resource development

Special Issue Information

Dear Colleagues,

Innovation is required in any field that has reached maturity, such as sustainable tourism management. Despite more than 30 years of sustainable tourism research, recent reviews argue the need for improvement in the practice of sustainable tourism management, and innovation is suggested as the “only answer” to deal with the societal and environmental challenges by the European Commission. Similarly, the United Nations Economic and Social Council (ECOSOC) declared in the 2030 agenda that innovation and sustainability are the new normal and the future of tourism, while the Lund Declaration announced that innovation is necessary to tackle the challenges to sustained economic growth.

Innovation has been understood from Schumpeter’s innovation theory to be an outcome, wherein he states that the creation of new knowledge and/or the combinations of existing knowledge are transformed into innovations. Innovations in sustainable tourism mostly depend on socioeconomic aspects, such as community development, poverty alleviation, local involvement, and empowerment. From a technological innovation perspective, information and communication technologies (ICTs) may facilitate sustainable tourism. Technological innovation advocates the effective use of ICTs for the purpose of opening new market opportunities using existing technologies,  long-term planning, efficient use of tourism resources, private cooperation, greater transparency and participation, customized tourist services, and increased tourist mobility. 

Informed by the above debates, the aim of this Special Issue, “Innovation Strategies for Sustainable Tourism Management”, is to further and expand the debate on innovative approaches which facilitate sustainable tourism development.

In this Special Issue, original research articles and reviews are welcome. Research areas may include (but are not limited to) the following:

  • Tourism marketing and innovation;
  • MICE and innovation;
  • Tourist behavior and innovative analysis;
  • Corporate social responsibility and innovation;
  • Tourism impact and innovation;
  • Ecotourism and innovation;
  • Heritage tourism and innovation;
  • Cultural tourism and innovation;
  • Authenticity from the innovative perspectives;
  • Cultural change and innovative analysis;
  • Global and local analyses of innovation strategies and their drivers;
  • Global governance and innovative strategies;
  • Destination wellbeing and innovative strategies;
  • Innovation of destination and social change;
  • Smart tourism;
  • Tourists mobility.

We look forward to receiving your contributions.

Prof. Insin Kim
Dr. Soojung Kim
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • innovative approach in tourism
  • smart tourism
  • self-service techonology
  • service robot implementation
  • cultural tourism and technology
  • community wellbeing and technology
  • innovative governance strategy
  • ecotourism and innovation
  • tourism impact
  • innovation strategies in the MICE industry
  • social change in destination

Published Papers (2 papers)

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Research

14 pages, 659 KiB  
Article
Airline CSR and Quality Attributes as Driving Forces of Passengers’ Brand Love: Comparing Full-Service Carriers with Low-Cost Carriers
by Soojung Kim and Jinsoo Hwang
Sustainability 2023, 15(9), 7293; https://doi.org/10.3390/su15097293 - 27 Apr 2023
Cited by 4 | Viewed by 3163
Abstract
Consumers’ increased awareness of social and environmental issues encourages airlines to implement corporate social responsibility (CSR); however, the effectiveness of CSR according to airline type remains unclear. This study examines the roles of CSR and service quality in enhancing passengers’ brand love in [...] Read more.
Consumers’ increased awareness of social and environmental issues encourages airlines to implement corporate social responsibility (CSR); however, the effectiveness of CSR according to airline type remains unclear. This study examines the roles of CSR and service quality in enhancing passengers’ brand love in the airline industry and explores the moderating role of airline type on the CSR–brand love and service quality–brand love relationships. To test the theoretical model, we conducted a web-based survey with 426 participants who were knowledgeable about the CSR activities of the airline companies that they had recently used. Based on the survey responses, the structural equation modeling results revealed the salient roles of both CSR and service quality in creating passengers’ brand love, which, in turn, significantly contributed to positive word of mouth. Moreover, airline type significantly moderated the effect of airlines’ CSR on brand love. Based on these findings, we provide academic implications and practical strategies by airline type. Full article
(This article belongs to the Special Issue Innovation Strategies for Sustainable Tourism and MICE (Meetings, Incentives, Conventions, and Exhibitions) Management)
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14 pages, 902 KiB  
Article
Identifying Key Elements for Establishing Sustainable Conventions and Exhibitions: Use of the Delphi and AHP Approaches
by Insin Kim, Soojung Kim, Sooyoung Choi, Dongjin Kim, Yeol Choi, Donghyun Kim, Yensen Ni and Jie Yin
Sustainability 2022, 14(3), 1678; https://doi.org/10.3390/su14031678 - 1 Feb 2022
Cited by 7 | Viewed by 2868
Abstract
The purpose of this study was to explore, by employing the Delphi method, key indicators and factors for establishing sustainable conventions and exhibitions (C&E) events in a destination in lieu of holding one-off events. In addition, the identified factors for establishing sustainable C&E [...] Read more.
The purpose of this study was to explore, by employing the Delphi method, key indicators and factors for establishing sustainable conventions and exhibitions (C&E) events in a destination in lieu of holding one-off events. In addition, the identified factors for establishing sustainable C&E events were assessed using the analytic hierarchy process (AHP) with a multi-group approach. First, internal and external factors that impact continuous hosting of C&E events in a destination were identified in previous research and reviewed. Second, three stages of Delphi surveys were conducted with three groups of experts in the C&E industry (academic scholars, industry experts, and government agencies in Korea). Third, data were analyzed from 35 and 29 participants in the first and second Delphi rounds, respectively, as well as from 17 panelists in the subsequent AHP analysis. A total of 33 indicators were developed and categorized into five factors for continuity of regional C&E efforts: event contents and capabilities, organizers and support/sponsorship, impacts, facilities in venues and destinations, and the local event environment. Furthermore, all three participant groups reached agreement in rating event contents and capabilities as the most important factor, with the local event environment as the second most important factor in achieving sustainable regional C&E. However, the opinion of government agencies for the third and fourth most important factors differed from that of the other two groups. The current study contributes to the understanding of the under-investigated area of sustainable C&E. Based on these findings, host destinations can establish innovative strategies for sustaining C&E as a long-lasting legacy. Full article
(This article belongs to the Special Issue Innovation Strategies for Sustainable Tourism and MICE (Meetings, Incentives, Conventions, and Exhibitions) Management)
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