Digital Management and Business Models in Public Administration: An International Perspective—2nd Edition

A special issue of Administrative Sciences (ISSN 2076-3387).

Deadline for manuscript submissions: 30 April 2024 | Viewed by 3598

Special Issue Editors


E-Mail Website
Guest Editor
Department of Informations Systems, Faculty of Management, Comenius University Bratislava, Odbojarov 10, 820 05 Bratislava, Slovakia
Interests: law; management; public administration; smart cities
Special Issues, Collections and Topics in MDPI journals

E-Mail Website
Guest Editor
Faculty of Social Sciences, University of Ss. Cyril and Methodius in Trnava, Bucianska 4/A, 917 01 Trnava, Slovakia
Interests: public policy; public administration; management; smart cities
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

Although the search for optimal management innovations may seem like a matter of the purely private sphere, this concept is increasingly being inflected with public administration. It is, therefore, necessary to focus on the identification of internal and external factors that limit the possibilities of using modern management methods with an orientation on the use of digital management and business models from an international perspective that can help develop an open administration close to the citizen and provide quality and targeted public services. In addition to strengthening the main principles of open government—transparency, participation, and accountability of the government to its citizens—this concept represents a way to increase people's interest in society. Whether we are talking about the micro-level in the form of the fight against corruption within a public institution and the effort to create an atmosphere of trust instead of fear in the workplace or the importance of involving the public and stakeholders in the macro-level of public policy-making.

This call is issued in the context of clearly growing interest in the conceptual building of innovative public administration, the use of modern management tools, specifically the possibility of using business models and digital management to increase the efficiency and pro-client orientation of public administration and the need to create intuitive tools to ensure the effectiveness of public policies. At the same time, we create space to summarize new knowledge about new management methods brought by a modern technological and digital society. Existing knowledge and experience are limited, opening many different directions for further academic research. Taking this into account, we would like to draw the attention of prospective contributors to the following questions:

  1. What factors limit the possibilities of using modern management methods in public administration specifically from the perspective of using business models and digital management to increase public service efficiency and pro-client orientation?
  2. What management competencies do leaders lack in order to create and sustain effective government and/or public sector organizations?
  3. Good public administration and governance are a key factor in its economic performance and the well-being of its citizens, is it essential for public authorities to be able to adapt to changing circumstances?
  4. What are the key factors in improving public administration performance? Is efficient, flexible, and effective governance a prerequisite for good governance and a key driver of growth?
  5. What tools and methods are needed to improve structures and processes to ensure that public policies are properly designed based on facts and analyses?
  6. Is codification and planning of legislation needed to ensure a proper concept of the legal framework of state governance and better policy-making?
  7. Is there a need to oversee the implementation of reforms by setting up a reliable management and monitoring system?

The contributors may focus on the experiences of individual countries, or they may provide broader international perspectives. Comparative papers containing clear analyses of empirical data will be preferred, but interesting case studies leading to a better understanding of some specific phenomena are also welcome.

Prof. Dr. Tomáš Peráček
Dr. Andrea Čajková
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a double-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Administrative Sciences is an international peer-reviewed open access monthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • public administration and governance
  • public administration performance
  • public policies

Published Papers (2 papers)

Order results
Result details
Select all
Export citation of selected articles as:

Research

17 pages, 829 KiB  
Article
How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility
by Thabit Atobishi, Sahar Moh’d Abu Bakir and Saeed Nosratabadi
Adm. Sci. 2024, 14(2), 37; https://doi.org/10.3390/admsci14020037 - 19 Feb 2024
Viewed by 1728
Abstract
As public sector agencies face rising imperatives to digitally transform citizen services, data systems, and internal operations, questions persist as to whether investments in big data analytics and automation capabilities, evidenced to drive organizational performance in private industry, translate to bureaucratic government contexts. [...] Read more.
As public sector agencies face rising imperatives to digitally transform citizen services, data systems, and internal operations, questions persist as to whether investments in big data analytics and automation capabilities, evidenced to drive organizational performance in private industry, translate to bureaucratic government contexts. This research quantitatively investigates the link between digital capabilities and organizational performance in the Jordanian ministry of Justice. Survey data collected from 292 public officials assessed capabilities in data-driven decision making, flexible automation, and interactive constituent communications alongside organizational agility and performance indexes spanning efficiency, quality, and satisfaction metrics. Structural equation modeling analysis reveals that digital capabilities relate significantly to heightened agility and all targeted performance areas. Improved agility mediates over half the performance impact attributable to upgraded technical systems, highlighting the vital role of evolving digitally enabled flexibility in realizing returns on analytics and process modernization initiatives. Findings validate the applicability of conclusions on digitization returns formed in corporate environments to public sector contexts, contingent on bundled change management programming enabling both technical and adaptive capacity building across the workforce. As global regions expand e-governance programs premised on harnessing emerging technologies to enhance civic institutions, this research offers generalizable models guiding multifaceted preparations to amplify impact. Full article
Show Figures

Figure 1

12 pages, 268 KiB  
Article
Implementation of a Working Time Recording System as a Digital Management Tool in Public Administration
by Phuong Ngoc Nguyen-Hadi Khorsand and Tomáš Peráček
Adm. Sci. 2023, 13(12), 253; https://doi.org/10.3390/admsci13120253 - 12 Dec 2023
Cited by 1 | Viewed by 1489
Abstract
This theoretical scientific study explores using a working time recording system as a digital management tool in public administration. It explains why such a system is necessary in public administration and lays out the report’s goals. The main goal is to identify the [...] Read more.
This theoretical scientific study explores using a working time recording system as a digital management tool in public administration. It explains why such a system is necessary in public administration and lays out the report’s goals. The main goal is to identify the possibilities of using modern technology, such as the system of recording the working time of public administration employees, to improve its efficiency and pro-client orientation. Recording the working time management ensures that most government and public administration duties are organised and arranged promptly for easier retrieval and allocation of tasks to different departments. A thorough assessment of the literature also looks at the current studies on working time tracking systems, particularly in the context of public administration and their possible effects on effectiveness, accountability, and transparency. Employee privacy-related legal and moral issues are also covered. The Materials and Methods section describes the system’s implementation in detail, covering system selection, employee training, data collection methods, and technological considerations. As a result, the use of time recording systems in public administration has been found to have various benefits, including better work–life balance, fairness and transparency. These solutions improve accountability and trust by streamlining workforce management and ensuring compliance with labour laws. The main result of our research is the design of a theoretical model applicable in public administration for monitoring an employee’s working time. Full article
Back to TopTop