Journal of Theoretical and Applied Electronic Commerce Research, Volume 17, Issue 4

With the vigorous development of e-commerce, efficient order picking in e-commerce warehouses has attracted the attention of many scholars. To analyze the issues about order-picking efficiency currently being studied by relevant scholars in e-commerc...

With the development of Internet technology, online shopping has become increasingly popular. Owing to the improvement of living standards, the quality of e-service has become one of the important criteria for online shopping, with online shopping co...

Relying on the rapid development of information and internet technologies, e-commerce has boomed over the past decade. As a link between manufacturers and consumers, the e-commerce platform has a crucial position in the online retailing market. The e...

In 2020, the COVID-19 pandemic had a major impact on China’s foreign trade. Therefore, the Chinese government has proposed a “dual cycle” policy to promote economic development. In 2021, China’s cross-border e-commerce B2B exp...

User-generated content explodes in popularity daily on e-commerce platforms. It is crucial for platform manipulators to sort out online reviews with repeatedly expressed opinions and a large number of irrelevant topics in order to reduce the informat...

E-wallets and mobile payment systems provide fast, secure, and convenient payment in transactions services while minimizing the need for human interaction. However, the adoption of the technology has had varying levels of success. Using a sample of 3...

The notion of consumer values has been a key factor in understanding consumer behavior and has attracted the attention of various scholars in e-commerce. The aims of this study are to conceptualize a multidimensional construct of consumer information...

The explosion of e-commerce creates new opportunities for courier companies to thrive, making the industry one of the success stories, due to its sustainability and resilience during the pandemic. As customers become more familiar with COVID-19, they...

With the continuous upgrading of consumer demand and retail modes, more and more retailers are switching to an omnichannel retail mode. In order to study the location problem of offline physical stores of online retail enterprises that plan to implem...

Following the interest in blockchain technology (BCT) business solutions and the nascent stage of technology in supply chain (SC) practices, this research compares views from business practitioners who are experienced in real cases of BCT adoption wi...

The use of blockchain has received great attention in its adoption as a financial instrument in cryptocurrencies. This phenomenon needs to be considered in the sense not only as a form of financial transactions but also in other fields such as health...

A sharing economy based on improved ICT is an emerging economic−technological concept. Sharing economy-enabled digital platforms in China have changed patterns of consumption, exploited under-utilized resources, and increased employment. Previo...

Over-the-top (OTT) firms must overcome the hurdle of the competitive Korean media market to achieve sustainable growth. To do so, understating how users enjoy OTT and analyzing usage patterns is essential. This research aims to empirically identify a...

In order to solve the problem of separation between consumer purchase and product experience in online sales, live streaming e-commerce came into being. However, the interaction of streamers is easy to cause consumers’ impulse consumption, whic...

The credit card customer churn rate is the percentage of a bank’s customers that stop using that bank’s services. Hence, developing a prediction model to predict the expected status for the customers will generate an early alert for banks...

A typical retailer carries 10,000 stock-keeping units (SKUs). However, these numbers may exceed hundreds of millions for giants such as Walmart and Amazon. Besides the volume, SKU data can also be high-dimensional, which means that SKUs can be segmen...

The impact of the COVID-19 pandemic on fresh food e-commerce has led to a loss of consumers, and “e-commerce temperature” is seen as an important means of alleviating consumer dissatisfaction and retaining consumers. To explore the connot...

The use of digital technologies has become one factor that significantly impacts business results in the financial industry. This study seeks to characterize the positioning and web traffic of Colombian banking establishments through analysis of the...

The existing packed mail-based return mode in ecommerce has a considerable negative impact on the natural environment. In contrast, a package-free return mode accepts unpacked ecommerce returns using return points in-store and is a more eco-friendly...

Previous literature has found underlying differences in purchasing behaviors, consumption habits, and Internet and social media usage between Generation X and Millennials. The activities and how users engage with consumer advice made by popular socia...

With the increasing demands of consumers for product grade, the C2B model of high-grade e-commerce emerges as required. In order to solve the problem of coordination and cooperation between e-commerce platforms and manufacturers, and to further devel...

The tourism sector increasingly relies on technology to acquire new clients in a world overflowing with information. So, the main question that needs to be answered is:What digital marketing strategy should be adopted to attract customers and built d...

In recent years, online retail has developed rapidly. However, as consumer demands become increasingly sophisticated, the traditional online retail model has encountered difficulties with respect to meeting consumers’ needs. As a result, numero...

The concept of disruptive technology has been in our lives for many years, and it is essential to measure their utilization levels to survive in the global competitive environment, to benefit from their contributions to supply chains, to examine thei...

Applying blockchain to supply chain financing is an effective way to solve the problems of financing difficulties, high financing costs, and slow financing for small and medium-sized enterprises (SMZEs). Using evolutionary game theory, this study con...

Solver participation plays a critical role in the sustained development of knowledge-intensive crowdsourcing (KI-C) systems. Extant theory has highlighted numerous factors that influence solvers’ participation behaviors in KI-C. However, a stru...

China’s service trade competitiveness is weak, and the service industry occupies a low position in the GVC (Global Value Chain); therefore, promoting the upgrade of the GVC of China’s service industry is worth studying. Under the new situ...

E-commerce in the hospitality and tourism field has already ranked No. 2 among all online shopping categories worldwide. However, customers’ visits to a hotel booking website cannot guarantee the generation of sales, while the conversion rate i...

Big data discriminatory pricing behavior of service platforms frequently occurs, which affects the legitimate rights and interests of consumers as well as the healthy development of the platform economy. The SD (System Dynamics) evolutionary game mod...