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Journal of Theoretical and Applied Electronic Commerce Research, Volume 18, Issue 3

2023 September - 26 articles

Cover Story: Predicting customer behavior in real time is a must-have for personalized targeting. A variety of approaches already exist, but typically require expertise to create the necessary customer representations. Recently, embedding-based approaches have shown that customer representations can be effectively learned. However, the current state of the art does not consider activity time. We propose an extended embedding approach to represent the customer behavior of a session for both known and unknown customers by including the activity time. We show with empirical experiments on three different real-world use cases that encoding activity time into the embedding increases the performance of the prediction and outperforms the current approaches used. View this paper
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Articles (26)

  • Article
  • Open Access
5 Citations
5,529 Views
27 Pages

This paper develops a duopoly model for user-generated content (UGC) platforms, which compete for consumers and content producers in two-sided markets characterized by network externalities. Each platform has the option to invest in a content quality...

  • Article
  • Open Access
4 Citations
3,734 Views
23 Pages

Why are men less likely to use electronic coupons than women? Previous studies have explained the gender difference in coupon usage by exploring roles within the household and personality traits of the sexes. However, this research offers a novel exp...

  • Article
  • Open Access
11 Citations
4,835 Views
18 Pages

It is crucial to explore the impact of digital financial inclusion on tourism for national economic development. This paper utilizes panel data from 256 prefecture-level cities in China between 2011 and 2019 to examine the influence of digital financ...

  • Article
  • Open Access
104 Citations
43,866 Views
18 Pages

Live streaming e-commerce has emerged as a novel online marketing model. Drawing upon influencer marketing theory, this study examines the mechanisms through which influencers (live streamers) promote consumers’ purchase intention in the contex...

  • Article
  • Open Access
47 Citations
17,388 Views
21 Pages

The study aims to investigate how an individual’s technology awareness, subjective financial literacy and personal innovativeness characteristics impact the intention to use blockchain-based digital currencies such as cryptocurrency. The UTAUT...

  • Article
  • Open Access
1 Citations
6,795 Views
20 Pages

The objective of this study is to improve the effectiveness of anti-piracy educational strategies by identifying unique digital pirate segments and delivering personalized campaign messages to the target audiences. In the first study, we introduced a...

  • Article
  • Open Access
7 Citations
7,447 Views
12 Pages

This study, based on the AISAS model, explores the impact of the interaction effect between visual and auditory signals on consumer purchase behavior. Using experimental methods, 120 participants were randomly assigned to four different visual and au...

  • Article
  • Open Access
4 Citations
3,032 Views
19 Pages

Online Food Purchase Behavior: COVID-19 and Community Group Effect

  • Weijun Liu,
  • Haiyun Du and
  • Wojciech J. Florkowski

Online food community purchases contributed to urban residents’ food security during the COVID-19 pandemic in Shanghai. The influence of the outbreak on the purchasing behavior of an online food community was examined. An innovative e-commerce...

  • Article
  • Open Access
20 Citations
5,505 Views
18 Pages

Against the backdrop of the fourth industrial revolution and the COVID-19 pandemic, digital transformation (DT) in the day-to-day operations of micro and small enterprises (MSEs) comes with challenges. Existing maturity models generally focus on adva...

  • Article
  • Open Access
5 Citations
4,764 Views
27 Pages

Unraveling the Impact of Lockdowns on E-commerce: An Empirical Analysis of Google Analytics Data during 2019–2022

  • Adela Bâra,
  • Simona-Vasilica Oprea,
  • Cristian Bucur and
  • Bogdan-George Tudorică

This paper presents an empirical analysis of e-commerce data obtained through Google Analytics (GA) from two small businesses’ perspectives: an IT components company and a tourism agency website located within the same county in Romania. The ob...

  • Article
  • Open Access
22 Citations
6,819 Views
21 Pages

Internet Usage among Senior Citizens: Self-Efficacy and Social Influence Are More Important than Social Support

  • Mirjana Pejić Bach,
  • Lucija Ivančić,
  • Vesna Bosilj Vukšić,
  • Ana-Marija Stjepić and
  • Ljubica Milanović Glavan

For more than two decades, developed countries have been confronted with two trends that have implications for the emergence of engaging senior citizens in the digital environment. On the one hand, there is an increasing proportion of senior citizens...

  • Article
  • Open Access
3 Citations
2,556 Views
17 Pages

The growth of e-commerce has led to the widespread use of DeepCTR technology. Among the various types, the deep interest network (DIN), deep interest evolution network (DIEN), and deep session interest network (DSIN) developed by Alibaba have achieve...

  • Article
  • Open Access
3 Citations
3,686 Views
15 Pages

Exploring the Advantages of Using Social Media in the Romanian Retail Sector

  • Cristinel Vasiliu,
  • Mihai Felea,
  • Irina Albastroiu Nastase,
  • Mihaela Bucur and
  • Adrian Istrate-Scradeanu

The emergence of social media led to major changes in the manner in which retailers accomplish their daily profession, particularly since they provide traders with platforms for business development and brand improvement. In spite of this, little is...

  • Article
  • Open Access
38 Citations
6,569 Views
12 Pages

This study aims to discover how artificial intelligence adoption in notion (AI) plays a role in digital innovation using the theoretical foundation of diffusion of innovations and effectuation theories. The current research also investigates the mode...

  • Article
  • Open Access
5 Citations
4,634 Views
15 Pages

TEE: Real-Time Purchase Prediction Using Time Extended Embeddings for Representing Customer Behavior

  • Miguel Alves Gomes,
  • Mark Wönkhaus,
  • Philipp Meisen and
  • Tobias Meisen

Real-time customer purchase prediction tries to predict which products a customer will buy next. Depending on the approach used, this involves using data such as the customer’s past purchases, his or her search queries, the time spent on a prod...

  • Article
  • Open Access
9 Citations
4,647 Views
39 Pages

The increasing popularity of online job vacancies and machine learning methods has raised questions about their combination to enhance our understanding of labour markets and algorithms. However, the lack of comparable studies necessitates further in...

  • Article
  • Open Access
10 Citations
12,106 Views
27 Pages

The Lightning Network (LN), a second-layer protocol built on top of the Bitcoin blockchain, is an innovative digital payment solution that offers increased convenience, speed, and cost-effectiveness to consumers and businesses alike. However, there i...

  • Article
  • Open Access
10 Citations
8,236 Views
18 Pages

In light of the development of online travel agencies (OTAs), the rules of the entire tourism industry have changed. Due to the ease of finding information and comparing products, consumers can choose a hotel not only by room type, but also by rate,...

  • Article
  • Open Access
3 Citations
4,530 Views
19 Pages

Digital content marketing (DCM) complements traditional marketing communication approaches and is a major focus of research. Uses and gratifications research posits that DCM only unfolds positive effects if it provides valuable content to consumers....

  • Review
  • Open Access
5 Citations
6,813 Views
18 Pages

Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and Policymakers

  • Alexandrina Maria Păuceanu,
  • Sebastian Văduva and
  • Amalia Cristina Nedelcuț

The COVID-19 pandemic has altered consumer behavior, making social commerce a viable alternative throughout the world. Europe is trailing the US and China in adopting this technology, but the prognosis is encouraging. Our goal is to contribute to thi...

  • Article
  • Open Access
12 Citations
10,477 Views
26 Pages

User-generated content (UGC) from e-commerce platforms and third-party platforms can impact customer-perceived risk and influence product sales in online stores. However, the understanding of UGC from which platform type yields a stronger effect on p...

  • Article
  • Open Access
8 Citations
3,170 Views
19 Pages

Although the market for Head-Mounted Display Virtual Reality (HMD VR) devices has been growing along with the metaverse trend, the product has not been as widespread as initially expected. As each user has different purposes for use and prefers diffe...

  • Article
  • Open Access
35 Citations
7,896 Views
21 Pages

Conversational robots powered by artificial intelligence (AI) are intensively implemented in the insurance industry. This paper aims to determine the current level of acceptance among consumers regarding the use of conversational robots for interacti...

  • Article
  • Open Access
23 Citations
6,108 Views
21 Pages

How Streamers Foster Consumer Stickiness in Live Streaming Sales

  • Yongbing Jiao,
  • Emine Sarigöllü,
  • Liguo Lou and
  • Baotao Huang

Streamers play a critical role in fostering consumer stickiness in live streaming sales. Thus, it is necessary to make clear the mechanism of how streamers influence consumer stickiness. Based upon the theories of social support, social identificatio...

  • Article
  • Open Access
6 Citations
3,764 Views
19 Pages

The current sales model combining online and offline channels meets the diverse requirements of consumers. However, consumers’ inter-channel switching behavior and strategic behavior also pose significant challenges to pricing decisions in the...

  • Article
  • Open Access
1 Citations
2,882 Views
20 Pages

Strata Fee Management in Condominiums via Smart Contracts

  • Liam Scholte,
  • Rui Wang,
  • Kwok Keung Chung and
  • Michal Aibin

Condominiums and similar properties use a stratum to manage daily operations, and owners fund it through strata fees. While existing strata fee management systems may be able to handle such funds, such systems could be more inherently transparent. It...

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J. Theor. Appl. Electron. Commer. Res. - ISSN 0718-1876