Design With, Not For, Local Community: Utilizing e-Participation Tools in the Design of Socially Sustainable Vertical Emirati Public Housing

The United Arab Emirates (UAE) is slowly transitioning from traditional single-family public housing to a ‘vertical’ typology to meet the increasing demand on public housing, solve the problem of the scarcity of land in urban areas, and contribute to achieving its local agenda for sustainable development goals. However, the direct involvement of Emirati residents in the design process of the recently developed limited number of vertical public housing projects has been missing. This research aims to involve a sample of Emirati residents, representing the targeted category for vertical public housing, in the pre-occupancy evaluation of the design of Al Ghurfa, the very recently developed vertical public housing project, focusing mainly on assessing the attainment of social sustainability in this design. The research method included four phases, including initiating a conceptual framework from relevant literature reviews, digitalizing the case study design, developing the conventional and e-Participation interview scenarios and scripts, and selecting a sample of Emirati young citizens who participated in the study. The results of the study successfully highlighted the participating residents’ preferences and concerns regarding the design of the investigated pioneering vertical public housing project. The findings revealed the interviewed citizens’ perceptions of the investigated social sustainability principles in the vertical housing design pertaining to mixed-use development within and outside the vertical residential building, social integration among neighbors of the building, vertical and horizontal accessibility inside and outside the building, security measures for the residents of the buildings and their privacy, design measures of the high-quality living environments, the user-responsive design of the housing units, and the importance of their involvement in the design. This helped propose a set of recommended design actions for attaining social sustainability in vertical housing design tailored to the specific needs of Emirati residents. The research has also revealed the successful merger between the conventional and advanced e-Participation tools in involving the residents in assessing the professional design of vertical public housing as a new emerging typology that is expected to prevail in the near future.