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Sustainable Electronic Commerce
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Sustainable Electronic Commerce

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: closed (1 April 2022) | Viewed by 31135

Special Issue Editor

Dr. Bo-chiuan Su

E-Mail Website
Guest Editor
Department of Information Management, National Dong Hwa University, Hualien, Taiwan
Interests: electronic commerce; Internet marketing; information systems; econometrics

Special Issue Information

Dear Colleagues,

This special issue in Sustainable Electronic Commerce is to disseminate the latest findings and implications in all areas of sustainable electronic commerce.  Sustainability is becoming a big initiative for many businesses, motivated by consumers and business stakeholders to operate in a more sustainable and ethical way,  eventually achieving corporate sustainability.

The electronic commerce is a bridge between the digitalisation of our society and the transition to a more sustainable economy in constant and rapid evolution, shaped by new technologies, new  ideas, new demands, making electronic commerce a sector capable of spearheading innovative sustainable solutions.  In this special issue in Sustainable Electronic Commerce, the scope encompasses the findings and implications of sustainable electronic commerce for societies, businesses, and individuals/consumers, hosting theoretical and empirical research that build a better understanding of sustainable electronic commerce.

Sample topics for sustainable electronic commerce include green electronic commerce; social responsibility and sustainability in sustainable electronic commerce; new technologies for Internet marketing; economics of sustainable electronic commerce; fintech and digital currencies; service provisioning in sustainable electronic commerce; social media technologies and infrastructure; electronic commerce and artificial intelligence; analytical electronic commerce; social commerce; proposed cutting-edge sustainable electronic commerce framework; social networking sites business model; cultural and legal concerns for sustainable electronic commerce; the progress of sustainable electronic commerce; business and organizational transformation using sustainable electronic commerce .

Dr. Bo-chiuan Su
Guest Editor

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • sustainable electronic commerce
  • Internet marketing
  • social networks services
  • artificial intelligence
  • organizational transformation
  • fintech and digital currencies

Published Papers (5 papers)

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Research

27 pages, 796 KiB  
Article
Antecedents and Consequences of Trust and Loyalty in Physical Banks Affecting Mobile Payments
by Bo-Chiuan Su, Li-Wei Wu and Ying-Chi Yen
Sustainability 2021, 13(22), 12368; https://doi.org/10.3390/su132212368 - 9 Nov 2021
Cited by 2 | Viewed by 2944
Abstract
The way of payment has changed in recent years: people have turned away from physical payment methods to virtual payment methods. The traditional banking industry is facing challenges brought by new technologies. The main purpose of this study is to investigate customer trust [...] Read more.
The way of payment has changed in recent years: people have turned away from physical payment methods to virtual payment methods. The traditional banking industry is facing challenges brought by new technologies. The main purpose of this study is to investigate customer trust and loyalty transferring from physical banks to mobile payments because mobile payment platforms are a self-service technology. The goal is to create an eco-platform to facilitate transition from a cash-based economy to a cashless economy. This study is the first attempt to integrate platform management, electronic marketing (online trust and online loyalty), and relationship marketing (offline trust and offline loyalty) into one model. We theoretically and empirically take certain factors into consideration to further explore the transfer impact of physical to mobile payments, which is not discussed in literature. The SEM (structural equation modelling) analysis from the 353 respondents in this study found that trust from both the physical and mobile contexts has positively influenced loyalty. Additionally, customers’ trust and loyalty transfer from the physical to the mobile environment has had a significantly positive effect between the physical and mobile environment. Corporate reputation and structure assurance have also significantly positively affected physical trust and mobile trust, respectively. The findings also reveal that the structure assurance plays an essential role in mobile payment. Users may have certain concerns about the procedure of transactions and their personal information. Theoretical and practical implications are provided. Full article
(This article belongs to the Special Issue Sustainable Electronic Commerce)
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19 pages, 586 KiB  
Article
Influencers on Social Media as References: Understanding the Importance of Parasocial Relationships
by Bo-Chiuan Su, Li-Wei Wu, Yevvon-Yi-Chi Chang and Ruo-Hao Hong
Sustainability 2021, 13(19), 10919; https://doi.org/10.3390/su131910919 - 30 Sep 2021
Cited by 26 | Viewed by 17379
Abstract
Audiences’ purchase intentions are vital to the success of influencers on social media. This research examined how interpersonal attraction enhances parasocial relationships (PSRs) between influencers and audiences on social media, and how such parasocial relationships, in turn, affect audiences’ continuance intention. Interpersonal attraction [...] Read more.
Audiences’ purchase intentions are vital to the success of influencers on social media. This research examined how interpersonal attraction enhances parasocial relationships (PSRs) between influencers and audiences on social media, and how such parasocial relationships, in turn, affect audiences’ continuance intention. Interpersonal attraction contains three dimensions: task attraction, social attraction, and physical attraction. The results indicated that the three dimensions of interpersonal attraction significantly affected PSRs. The results also showed that informational influence and perceived credibility strengthened the relationship between PSRs and purchase intentions. Moreover, online comments positively moderated the effect of PSRs on informational influence and perceived credibility. The implications and suggestions for future research are also discussed. Full article
(This article belongs to the Special Issue Sustainable Electronic Commerce)
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10 pages, 5280 KiB  
Article
Detecting the Crisis of Supply Chain Management on E-Commerce for Sustainability Using Q-Technique
by Qi Ma, Chi-Cheng Chang and Chin-Tsai Lin
Sustainability 2021, 13(16), 9098; https://doi.org/10.3390/su13169098 - 13 Aug 2021
Cited by 8 | Viewed by 2785
Abstract
Detecting the crisis of supply chain management is an important subject for the sustainable management of e-commerce. The purpose of this study was to explore the application of Q-technique to the detection of supply chain crises in the imported food industry under the [...] Read more.
Detecting the crisis of supply chain management is an important subject for the sustainable management of e-commerce. The purpose of this study was to explore the application of Q-technique to the detection of supply chain crises in the imported food industry under the influence of COVID-19. Literature analysis, expert consultation, and Q-technique methods were adopted. We used an expert consultation and questionnaire survey combined with Q-technique using the imported food industry in Taiwan as an example. Fifteen business owners were interviewed to identify priorities for supply chain crises, and 137 questionnaires were collected to determine the strength of each item. By investigating suppliers, distributors, wholesalers, platform operators, online sellers, and logistics operators, this study obtained the priority of supply chain crisis items and the strength of factors for each item. The results show that Q-technique can effectively detect the crisis of cross-border supply chain management, clarifying import food industry e-commerce supply chain crisis items and determining their priority and strength, to help enterprises make emergency decisions regarding supply chain operation, and they can also be used as a reference for enterprises to respond to the crisis. Full article
(This article belongs to the Special Issue Sustainable Electronic Commerce)
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19 pages, 809 KiB  
Article
Predicting eWOM’s Influence on Purchase Intention Based on Helpfulness, Credibility, Information Quality and Professionalism
by Yen-Liang Chen, Chia-Ling Chang and An-Qiao Sung
Sustainability 2021, 13(13), 7486; https://doi.org/10.3390/su13137486 - 5 Jul 2021
Cited by 7 | Viewed by 3745
Abstract
Product reviews co-written by many Internet reviewers can help consumers make purchase decisions and provide a basis for companies to improve their business strategies. For the company, the most important thing is to understand how the various factors of reviews influence the purchase [...] Read more.
Product reviews co-written by many Internet reviewers can help consumers make purchase decisions and provide a basis for companies to improve their business strategies. For the company, the most important thing is to understand how the various factors of reviews influence the purchase intention. Therefore, we took this issue as the core and investigated the influence of eWOM on purchase intention based on helpfulness, credibility, information quality and professionalism. We adopted feature filtering algorithms and proposed an ensemble model to integrate these classification results to obtain the most accurate prediction. The empirical evaluation shows that the models based on the four importan aspects of reviews can effectively predict the degree of impact of reviews on purchase intention. Full article
(This article belongs to the Special Issue Sustainable Electronic Commerce)
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23 pages, 747 KiB  
Article
Evaluating Information System Success and Impact on Sustainability Practices: A Survey and a Case Study of Regional Mesonet Information Systems
by Qing (Ray) Cao, Andrew N. K. Chen, Bradley T. Ewing and Mark A. Thompson
Sustainability 2021, 13(13), 7260; https://doi.org/10.3390/su13137260 - 29 Jun 2021
Cited by 1 | Viewed by 2187
Abstract
This study examines the role of information systems (IS) on environmental sustainability by gaining an understanding of how benefits may be realized from using IS in a green context (a particular IS, regional mesonet (RM) equipped with information- and communication-based technologies and a [...] Read more.
This study examines the role of information systems (IS) on environmental sustainability by gaining an understanding of how benefits may be realized from using IS in a green context (a particular IS, regional mesonet (RM) equipped with information- and communication-based technologies and a comprehensive information system) through the use of duel approaches: a survey (218 respondents) and a case study (six interviews of stakeholders of a RM). Our results provide evidence how IS use contributes to different goals at different levels of sustainability and advance knowledge of utilizing IS for providing actual as well as anticipated benefits to sustainability. In addition, our findings provide suggestions on how successful IS might be used to further induce actions and advance goals of environmental sustainability that can contribute to energy policy-making. Full article
(This article belongs to the Special Issue Sustainable Electronic Commerce)
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