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Frontiers and Practices of Marketing, Innovation and Corporate Social Responsibility in Sustainable Business Management

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: closed (31 March 2023) | Viewed by 2447

Special Issue Editors


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Guest Editor
Durham University Business School, University of Durham, Durham DH13LB, UK
Interests: corporate innovation (and its interdisciplinary relationship with marketing); corporate social responsibility; tax and business strategies

E-Mail Website
Guest Editor
Durham University Business School, University of Durham, Durham DH13LB, UK
Interests: innovation; technology management; marketing; corporate social responsibility

Special Issue Information

Dear Colleagues,

Sustainable development is an overarching goal for firms to fulfil in order to maximize their values. This Special Issue aims to shed light on how firms may manage their business in a way that achieves the Sustainable Development Goals. To this end, we propose that firms should strive to improve their performance in innovation, marketing, and social responsibility. Specifically, innovation enables a firm to provide a variety of valuable, inimitable, and differentiated products or services, which will strengthen the firm’s sustainable competitive advantage. Strong marketing and market-oriented innovation help a firm identify target customers, understand the potential market demand, and provide products or services that satisfy customers’ needs. Furthermore, if a firm is socially responsible and actively engages in activities that increase social benefits and improve the welfare of various stakeholders (e.g., employees, customers, suppliers, debtholders, and the public), the firm is likely to attain the Sustainable Development Goals and maximize its value not only for itself, but also the economy and society more generally. We therefore call for papers focusing on the management of sustainable businesses from the perspectives of innovation, marketing, and/or social responsibility. To the extent that it is more difficult for small and medium-sized enterprises, relative to large and well-established firms, to manage sustainable business and achieve the Sustainable Development Goal, we are particularly interested in papers that focus their analyses on small and medium-sized companies. We invite all relevant contributors who have papers with a focus in the following fields: marketing, innovation and corporate social responsibility, and business management. This Special Issue is open for publications pertaining to these research areas.

Dr. Guanming He
Prof. Dr. Ji Karena Yan
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • business management
  • sustainable development
  • innovation
  • marketing
  • social responsibility

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Published Papers (1 paper)

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Research

10 pages, 433 KiB  
Article
How Do Bank Customers’ Perceptions of CSR Influence Marketing Outcomes: Their Trust, Identification, and Commitment?
by Mobin Fatma and Imran Khan
Sustainability 2023, 15(7), 6000; https://doi.org/10.3390/su15076000 - 30 Mar 2023
Cited by 1 | Viewed by 2139
Abstract
The authors of this study aimed to evaluate the links between corporate social responsibility (CSR) activities, trust, identification, and commitment to measure the impact of consumer perceptions of CSR initiatives on these three marketing outcomes (trust, identification, and commitment). A structured questionnaire was [...] Read more.
The authors of this study aimed to evaluate the links between corporate social responsibility (CSR) activities, trust, identification, and commitment to measure the impact of consumer perceptions of CSR initiatives on these three marketing outcomes (trust, identification, and commitment). A structured questionnaire was administered to 341 bank clients as part of an empirical study to examine the hypotheses. The study’s proposed model was tested in the Indian banking industry and examined the use of the structural equation modeling (SEM) method in the AMOS program. According to the findings, consumers believe that CSR initiatives significantly affect two marketing outcomes (trust and identification). The findings of this study are useful in helping policymakers at various banking institutions comprehend the major impact that CSR initiatives have on influencing consumer behavior. This study provides a greater knowledge of how consumers view CSR and how that impression may affect marketing outcomes. Full article
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