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Volume 14
Issue 9
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Adm. Sci., Volume 14, Issue 9 (September 2024) – 45 articles

Cover Story (view full-size image): It is currently a period where digital transformation is underway. Digitization is the transformation of information into digital form and can be described as an important technological trend. Much attention is being paid to digital transformation in all areas, including the public sphere. The public sector provides services and brings new possibilities; it is thus important to design new input and output factors for measuring this sector’s efficiency. This study proposes and applies the measurement of efficiency using the data envelopment analysis method in the context of e-Government, provides a comparison in the use of public electronic services in the EU, and applies of measuring satisfaction. The results demonstrate that there is a strong correlation between the quality of public services and satisfaction with them. View this paper
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17 pages, 571 KiB  
Article
Ethical Leadership and Emotional Exhaustion: The Impact of Moral Intensity and Affective Commitment
by Carlos Santiago-Torner, Mònica González-Carrasco and Rafael Alberto Miranda Ayala
Adm. Sci. 2024, 14(9), 233; https://doi.org/10.3390/admsci14090233 - 23 Sep 2024
Viewed by 1031
Abstract
Purpose: The impact of ethical leadership on employee emotional exhaustion has been extensively analyzed. However, the impact of a leader’s moral intensity on an employee’s emotional state has gone largely unnoticed. This research demonstrates that ethical leadership influences employee emotional exhaustion as [...] Read more.
Purpose: The impact of ethical leadership on employee emotional exhaustion has been extensively analyzed. However, the impact of a leader’s moral intensity on an employee’s emotional state has gone largely unnoticed. This research demonstrates that ethical leadership influences employee emotional exhaustion as a function of the extent of the leader’s moral standards. Furthermore, this research finds that affective commitment acts as a mediating mechanism. Methods: A simple mediation model is used. The sample consists of 448 professionals in six organizations in the Colombian electrical sector who responded to an online questionnaire. The sampling is probabilistic by conglomerates. Findings: This research found a positive relationship between ethical leadership and emotional exhaustion, with affective commitment being a mechanism that helps explain this association. Ethical behavior is voluntary in nature and develops in an environment of trust. When an ethical leader surpasses specific moral turning points, a follower’s learning becomes an obligation, preventing affective fluidity. A search for acceptance implies constant consumption of resources that weakens the follower’s capacity for self-regulation until it is exhausted. Moreover, when the leader’s expectations are difficult to meet, affective commitment can lead to significant emotional ambiguity in followers. This context intensifies role stress and increases the likelihood of emotional exhaustion. Lastly, seniority in the workplace promotes emotional exhaustion. Originality: This research challenges conventional wisdom about the mitigating effect of ethical leadership on employees’ emotional states. It broadens the understanding of this management style and fills a crucial knowledge gap by introducing a new perspective. Practical Implications: A balanced and accessible leader can quickly convey a convincing ethical discourse. Emphasizing the vulnerability and importance of human beings can help prevent moral anguish and ethical distances. This, in turn, provides followers with resources to mitigate exhaustion and strengthen commitment. Full article
(This article belongs to the Special Issue Improving Ethical Leadership in Its Cultural Context: New Challenges and Prospects)
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15 pages, 493 KiB  
Article
Employee Engagement and Innovative Work Behavior: The Mediating Role of Knowledge-Sharing Behavior in the United Arab Emirates (UAE) Service Context
by Abdallah M. Elamin, Hazem Aldabbas, Ahmed Zain Elabdin Ahmed and Abdulaziz N. Abdullah
Adm. Sci. 2024, 14(9), 232; https://doi.org/10.3390/admsci14090232 - 23 Sep 2024
Viewed by 1486
Abstract
The aim of this study was to examine the mediating role of knowledge-sharing behavior (KSB) in the relationship between employee engagement and innovative work behavior (IWB). We collected 193 completed survey responses from employees working in the service sector in the United Arab [...] Read more.
The aim of this study was to examine the mediating role of knowledge-sharing behavior (KSB) in the relationship between employee engagement and innovative work behavior (IWB). We collected 193 completed survey responses from employees working in the service sector in the United Arab Emirates (UAE). Drawing on social exchange theory (SET), we employed hierarchical regression to analyze the research framework and the mediation effect. The primary findings indicate a significant positive association between employee engagement and IWB, as well as between employee engagement and KSB. Additionally, there is a significant positive association between KSB and IWB. Furthermore, employee engagement has an indirect effect on IWB via the mediating role of KSB. We recommend further research and practical investigation into how employee engagement contributes to enhancing knowledge-sharing behavior and IWB, ultimately improving organizational performance. Full article
(This article belongs to the Section Organizational Behavior)
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33 pages, 1144 KiB  
Systematic Review
Strategies, Methods, and Supports for Developing Skills within Learning Communities: A Systematic Review of the Literature
by Majid Zamiri and Ali Esmaeili
Adm. Sci. 2024, 14(9), 231; https://doi.org/10.3390/admsci14090231 - 22 Sep 2024
Viewed by 3712
Abstract
This systematic review underscores the significance of learning communities as fertile grounds for skill development across diverse contexts. Furthermore, it reviews and theoretically evaluates several commonly used strategies, methods, and supports for developing skills within learning communities by synthesizing the existing literature. We [...] Read more.
This systematic review underscores the significance of learning communities as fertile grounds for skill development across diverse contexts. Furthermore, it reviews and theoretically evaluates several commonly used strategies, methods, and supports for developing skills within learning communities by synthesizing the existing literature. We followed the procedure outlined by the Preferred Reporting Items for Systematic Review and Meta-Analyses (PRISMA) to ensure a transparent, comprehensive, and standardized approach to conducting and reporting our systematic review, thereby enhancing the review’s credibility and reproducibility. Through an extensive analysis of the literature, we identified eleven strategies, methods, and supports (application of collaborative projects, mentorship programs, workshops and training sessions, online learning platforms, peer learning and feedback, problem-based learning, cross-collaboration initiatives, leadership development programs, inclusive learning environments, gamification and simulations, and social media and networking) that play pivotal roles in nurturing different types of skills. We describe each identified solution, its advantages and challenges, the types of skills targeted for development, and their overall contribution to skill enhancement. The findings emphasize the importance of fostering collaborative and interactive environments within learning communities to facilitate collective skill development and personal growth. Our systematic review faced some challenges (e.g., heterogeneity of studies and lack of longitudinal data) due to the overwhelming diversity of the literature on skill development across various disciplines and contexts. Overall, by synthesizing existing knowledge and identifying gaps in the literature, this review serves as a foundation for advancing theory, informing practice, and promoting continual improvement in skill development within learning communities. Full article
(This article belongs to the Special Issue Knowledge Work Management)
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22 pages, 960 KiB  
Article
Munificent Environment Factors Influencing Entrepreneurial Intention and Behaviour: The Moderating Role of Risk-Taking Propensity
by Nkosinathi Henry Mothibi, Mmakgabo Justice Malebana and Edward Malatse Rankhumise
Adm. Sci. 2024, 14(9), 230; https://doi.org/10.3390/admsci14090230 - 20 Sep 2024
Viewed by 715
Abstract
This study examined the effect of munificent environment factors on the antecedents of entrepreneurial intention and risk-taking propensity by means of the theory of planned behaviour. The study also assessed the effect of perceived behavioural control and entrepreneurial intention on entrepreneurial behaviour, as [...] Read more.
This study examined the effect of munificent environment factors on the antecedents of entrepreneurial intention and risk-taking propensity by means of the theory of planned behaviour. The study also assessed the effect of perceived behavioural control and entrepreneurial intention on entrepreneurial behaviour, as well as the moderating role of risk-taking propensity on the association between the antecedents of entrepreneurial intention, entrepreneurial intention, and entrepreneurial behaviour. Data were gathered from 127 SME owners in the Gauteng metropolitan cities of Ekurhuleni, Johannesburg, and Tshwane using a structured self-administered questionnaire. Partial least squares structural equation modelling (PLS-SEM) was employed to test the relationships. Findings revealed the varying effects of the munificent environment factors on the antecedents of entrepreneurial intention and risk-taking propensity. Perceived behavioural control had a significant effect on entrepreneurial intention, while attitude towards behaviour and subjective norms were non-significant. Risk-taking propensity weakened the link between entrepreneurial behaviour and entrepreneurial intention and did not exhibit a significant moderating effect on the association between attitude towards the behaviour and entrepreneurial intention or between subjective norms and entrepreneurial intention. Risk-taking propensity had a significant effect on both entrepreneurial intention and entrepreneurial behaviour. Perceived behavioural control had a direct positive significant effect on entrepreneurial behaviour, whereas entrepreneurial intention did not. Efforts to promote access to entrepreneurial role models and social capital are vital in regard to stimulating risk-taking propensity and entrepreneurial behaviour. Thus, interventions that are directed at the enhancement of perceived behavioural control could help shape the formation of entrepreneurial intentions and stimulate entrepreneurial activity. Full article
(This article belongs to the Special Issue Research on Female Entrepreneurship and Diversity)
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17 pages, 852 KiB  
Article
Bridging Generations and Values: Understanding Generation Z’s Organizational Preferences and the Mediating Role of Sustainability and Innovation Attitudes in Turkey
by Ceren Cubukcu Cerasi and Yavuz Selim Balcioglu
Adm. Sci. 2024, 14(9), 229; https://doi.org/10.3390/admsci14090229 - 19 Sep 2024
Viewed by 1958
Abstract
Gen Z is well-recognized as the first generation to have lived through the full digital era. They are used to utilizing technology, have been on social media since they were young children, and have even developed an addiction to it because they grew [...] Read more.
Gen Z is well-recognized as the first generation to have lived through the full digital era. They are used to utilizing technology, have been on social media since they were young children, and have even developed an addiction to it because they grew up in a technologically advanced world. Preliminary research has looked at Gen Z’s educational preferences in the marketing and education realms, as well as product promotion techniques directed towards them. Furthermore, most of the early Gen Z research was conducted in the United States. Because there is a lack of reliable literature studies on HR and organizational research material related to Gen Z and their career-related objectives, organizations are ill-prepared to accept this new generation into the workforce. This study identifies the organizational values that the members of Generation Z find significant. The purpose of the study is to ascertain how closely the members of Generation Z align with corporate values and preferences. The research employs a quantitative methodology: 109 Turkish university students who were enrolled in classes were given a survey. Consequently, this identified the preferences of Generation Z members in Turkey. The literature lacks reliable studies regarding diverse investigations on Generation Z’s preferences conducted outside of the United States. This research will add to the literature about this topic. This study’s conclusions highlight how complex and multidimensional Generation Z’s views are regarding innovation and sustainability in the Turkish setting. The analyses did not show any significant mediating or predicting effects, contrary to the initial hypotheses that suggested a direct relationship between these attitudes, society contributions, educational attainment, and personal values. This implies that the variables influencing university students in Generation Z’s sustainability and innovation orientations are more complicated than previously thought and might not be directly impacted by the variables looked at in this study. Full article
(This article belongs to the Special Issue Navigating New Horizons in Organization Theory: Emerging Trends and Innovative Perspectives)
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15 pages, 291 KiB  
Article
The Advantages of Entrepreneurial Holism: A Possible Path to Better and More Sustainable Performance
by Richard J. Arend
Adm. Sci. 2024, 14(9), 228; https://doi.org/10.3390/admsci14090228 - 19 Sep 2024
Viewed by 503
Abstract
In the present business environment, the strategic challenge of increasing performance along multiple dimensions simultaneously—e.g., financial, social, and personal—has never been greater. Thus, the purpose of this study is to improve the understanding of how firms can successfully pursue diverse performance goals simultaneously. [...] Read more.
In the present business environment, the strategic challenge of increasing performance along multiple dimensions simultaneously—e.g., financial, social, and personal—has never been greater. Thus, the purpose of this study is to improve the understanding of how firms can successfully pursue diverse performance goals simultaneously. To that end, specifically, this study’s objectives are to not only explore whether entrepreneurs are more successful than their corporate manager peers in that pursuit but also to explore how being an entrepreneur and being spiritual provide possible paths to being successful in such a pursuit. We draw upon a recent survey of 168 medium-sized venture entrepreneurs and their corporate executive peers in the US to better understand how such integration of roles and goals can be managed. Results indicate that being an entrepreneur and being spiritual lead to greater synergies among the performance outcomes, with some exceptions. The holistic nature underlying the findings has implications for policy (e.g., resource allocation) and for practice in that all firms should be seeking ways to find synergies not only between pairs of outcomes (e.g., profits and CSR) but among networks of outcomes (and at different levels of impact). Full article
(This article belongs to the Special Issue The Evolutionary Path of Performance Measurement and Management in Light of Global Challenges)
18 pages, 293 KiB  
Review
Artificial Intelligence in Mental Health Care: Management Implications, Ethical Challenges, and Policy Considerations
by Stephan Hoose and Kristína Králiková
Adm. Sci. 2024, 14(9), 227; https://doi.org/10.3390/admsci14090227 - 17 Sep 2024
Viewed by 2846
Abstract
Adopting AI (Artificial Intelligence) in the provision of psychiatric services has been groundbreaking and has presented other means of handling some of the issues related to traditional methods. This paper aims at analyzing the applicability and efficiency of AI in mental health practices [...] Read more.
Adopting AI (Artificial Intelligence) in the provision of psychiatric services has been groundbreaking and has presented other means of handling some of the issues related to traditional methods. This paper aims at analyzing the applicability and efficiency of AI in mental health practices based on business administration paradigms with a focus on managing services and policies. This paper engages a systematic and synoptic process, where current AI technologies in mental health are investigated with reference to the current literature as to their usefulness in delivering services and the moral considerations that surround their application. The study indicates that AI is capable of improving the availability, relevance, and effectiveness of mental health services, information that can be useful for policymakers in the management of health care. Consequently, specific concerns arise, such as how the algorithm imposes its own bias, the question of data privacy, or how a mechanism could reduce the human factor in care. The review brought to light an area of understanding of AI-driven interventions that has not been explored: the effect of such interventions in the long run. The field study suggests that further research should be conducted regarding ethical factors, increasing the ethical standards of AI usage in administration, and exploring the cooperation of mental health practitioners and AI engineers with respect to the application of AI in psychiatric practice. Proposed solutions, therefore, include enhancing the AI functions and ethical standards and guaranteeing that policy instruments are favorable for the use of AI in mental health. Full article
(This article belongs to the Special Issue Digital Management and Business Models in Public Administration: An International Perspective—2nd Edition)
19 pages, 1231 KiB  
Article
The Effect of Payment Delay on Consumer Purchase Intention
by Minkyung Choy
Adm. Sci. 2024, 14(9), 226; https://doi.org/10.3390/admsci14090226 - 16 Sep 2024
Viewed by 751
Abstract
While previous studies have focused on the form of payment methods as a criterion, this study proposes payment delay as a new criterion and examines the relationship between consumers’ need for closure (NFC) and temporal construal in payment situations. Three empirical studies were [...] Read more.
While previous studies have focused on the form of payment methods as a criterion, this study proposes payment delay as a new criterion and examines the relationship between consumers’ need for closure (NFC) and temporal construal in payment situations. Three empirical studies were conducted with participants who had experience with plastic card payments to ensure they understood the concept of payment delay. Participants with a low NFC tended to construe payment situations more abstractly, leading to increased purchase intentions for hedonic products when payment was delayed and for utilitarian products when it was not. In contrast, participants with a high NFC exhibited higher purchase intentions for hedonic products when payment was delayed but no significant difference for utilitarian products based on payment delay. The findings provide implications for strategies to mitigate excessive hedonic consumption through credit card payments and address reluctance toward credit card use stemming from consumers’ aversion to debt or uncertainty. Full article
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13 pages, 794 KiB  
Essay
Understanding and Mitigating Leadership Fear-Based Behaviors on Employee and Organizational Success
by Jason A. Hubbart
Adm. Sci. 2024, 14(9), 225; https://doi.org/10.3390/admsci14090225 - 16 Sep 2024
Viewed by 1945
Abstract
Leadership behavior profoundly influences organizational culture, serving as a cornerstone for environments that foster safety, innovation, and employee satisfaction. This article utilizes research from the primary literature to demonstrate how leaders’ actions and underlying fears influence organizational dynamics and employee outcomes, highlighting the [...] Read more.
Leadership behavior profoundly influences organizational culture, serving as a cornerstone for environments that foster safety, innovation, and employee satisfaction. This article utilizes research from the primary literature to demonstrate how leaders’ actions and underlying fears influence organizational dynamics and employee outcomes, highlighting the importance of respect, transparency, and trust. Studies have shown that leadership styles shape the work environment, driving innovation and performance. However, concerns over productivity, evaluation, and control can lead to poor communication, low transparency, reduced innovation, and diminished performance, creating a culture of mistrust and anxiety. Authoritarian control or neglect of employees’ needs exacerbates these issues, stifling creativity. The Pygmalion and Golem effects demonstrate how positive reinforcement enhances morale, productivity, and retention, while negative reinforcement is detrimental. Leaders operating under fears of failure or loss of control or political capital inadvertently create a culture of fear and increasingly severe feedback loops of reduced employee trust, satisfaction, and commitment. Addressing these fears fosters open communication, psychological safety, transparency, and mutual respect. Strategies for transforming leadership fears into positive change include promoting open communication, decentralizing decision-making, and implementing positive reinforcement mechanisms. Constructive feedback mechanisms encourage bidirectional communication and help mitigate the negative impacts of leadership fears. Leaders who address their fears can strengthen team trust, enhancing collaboration and engagement. Ultimately, managing leadership fears proactively catalyzes organizational learning and development, promoting a mindset where challenges are seen as opportunities for growth. This approach enhances adaptability and resilience while fostering continuous improvement. Addressing leadership fears and fostering a supportive culture is essential for sustainable productivity and success, serving as a starting point for exploring strategies that support employee performance and development, ultimately contributing to organizational success. Full article
(This article belongs to the Topic Leadership and Employee Well-Being: Fostering a Healthy Work Environment)
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15 pages, 1257 KiB  
Article
Preferences of Generations of Customers in Slovakia in the Field of Marketing Communication and Their Impact on Consumer Behaviour
by Matúš Cagala and Dagmar Babčanová
Adm. Sci. 2024, 14(9), 224; https://doi.org/10.3390/admsci14090224 - 14 Sep 2024
Viewed by 692
Abstract
This paper deals with the analysis of the preferences of different customer generations in Slovakia in the field of marketing communication and its influence on consumer behaviour. Currently, marketing communication is an integral part of company strategies and has a key influence on [...] Read more.
This paper deals with the analysis of the preferences of different customer generations in Slovakia in the field of marketing communication and its influence on consumer behaviour. Currently, marketing communication is an integral part of company strategies and has a key influence on how customers choose products or services. With the increasing importance of the generational segmentation of customers, understanding their individual preferences and tendencies in communication becomes an essential prerequisite for success. In this paper, we explore how preferences differ between Baby Boomers, Generation X, Generation Y, and Generation Z, and how these preferences influence their consumer behaviour. Based on the analysis of primary and secondary data, the main trends and preferences of generations in the field of marketing communication were identified. This paper provides useful information that can be used by companies in the creation and implementation of marketing strategies. At the same time, the paper enables a better understanding of the dynamics of consumer behaviour in the context of generational preferences and will help identify opportunities for improving marketing activities and more effective communication with target groups. Full article
(This article belongs to the Special Issue New Challenges and Directions in the Development of Human Resource Management)
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23 pages, 4214 KiB  
Article
Competence Development and Affective Commitment as Mechanisms That Explain the Relationship between Organizational Culture and Turnover Intentions
by Ana Palma-Moreira, Ana Lúcia Dias, Beatriz Pereira and Manuel Au-Yong-Oliveira
Adm. Sci. 2024, 14(9), 223; https://doi.org/10.3390/admsci14090223 - 14 Sep 2024
Viewed by 751
Abstract
This study investigated the effect of organizational culture (supportive culture, innovation culture, goal culture and rule culture) on turnover intentions and whether this relationship was mediated by organizational practices of competencies development (training, functional rotation and individualized support) and affective commitment. The study [...] Read more.
This study investigated the effect of organizational culture (supportive culture, innovation culture, goal culture and rule culture) on turnover intentions and whether this relationship was mediated by organizational practices of competencies development (training, functional rotation and individualized support) and affective commitment. The study sample consisted of 369 participants working in organizations based in Portugal. The results show that only goal culture positively and significantly affects the three dimensions of organizational practices of development competencies and affective commitment. The culture of support has a positive and significant effect on functional rotation, individualized support and affective commitment. The culture of innovation has a positive and significant effect on training. Supportive culture, goal culture and the dimensions of organizational practices of development competencies negatively and significantly affect exit intentions. The serial mediating effect of organizational practices of development competencies and affective commitment on the relationship between organizational culture (supportive culture and goal culture) and turnover intentions was proven. Organizational culture, especially supportive culture and goal culture, proved to be relevant in boosting the implementation of organizational practices of development competencies, boosting affective commitment and reducing turnover intentions. Full article
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21 pages, 3422 KiB  
Article
The Role of the Agglomeration Economy and Innovation Ecosystem in the Process of Competency Development and Growth of Small and Medium-Sized Enterprises
by Dario Peirone, Dina Batista Pereira, João Leitão and Olha Nezghoda
Adm. Sci. 2024, 14(9), 222; https://doi.org/10.3390/admsci14090222 - 14 Sep 2024
Viewed by 1296
Abstract
In our paper, we examine the simultaneous impact of the agglomeration economy (AE) and the innovation ecosystem (IE) on the competency development of SMEs in the Piemonte region in three high-tech sectors: aerospace, mechatronics, and automotive. This study focuses on the critical challenge [...] Read more.
In our paper, we examine the simultaneous impact of the agglomeration economy (AE) and the innovation ecosystem (IE) on the competency development of SMEs in the Piemonte region in three high-tech sectors: aerospace, mechatronics, and automotive. This study focuses on the critical challenge for SMEs: survival and market position expansion amidst rapidly changing external environments. We used the capability approach, which includes identifying and assessing a company’s competencies through the capability matrix, as a tool to analyse a company’s competitiveness in the industry based on structural changes; we determined the key insights from managerial practices of SMEs that help to comprehend the behaviour of high-performing, sustainable-performing, and low-performing companies in the development of competencies. The key finding is that SMEs’ sustainability in the context of structural changes in the external environment is primarily influenced by factors such as investment in the development of company competencies, industrial cooperation, strategic planning, cross-fertilisation, and the impact of company age and size on the availability of resources, along with the level of internationalisation. This study also identifies the main challenges these SMEs face, particularly the lack of highly skilled human resources to meet the sector’s specific needs, as well as the difficulties companies face in adapting to changes in consumer behaviour and forecasting future business strategies. In addition, this study introduces the AE and IE variables as strategic tools to enable company representatives to improve their development strategies. Full article
(This article belongs to the Special Issue Innovation and Entrepreneurship: Opportunities, Societal Challenges, and Sustainability)
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18 pages, 1516 KiB  
Article
The Impact of Paradoxical Leadership on Employee Knowledge-Sharing Behavior: The Role of Trust in the Leader and Employee Promotive Voice Behavior
by Vítor Hugo Silva, Ana Patrícia Duarte and Luís Miguel Simões
Adm. Sci. 2024, 14(9), 221; https://doi.org/10.3390/admsci14090221 - 13 Sep 2024
Viewed by 918
Abstract
As the organizational environment becomes more volatile, uncertain, complex, and ambiguous, and the economy becomes increasingly knowledge-based, organizational knowledge management is key for companies’ success. This is especially important as organizational ties are weaker and job-hopping becomes a more prevalent phenomenon. As human [...] Read more.
As the organizational environment becomes more volatile, uncertain, complex, and ambiguous, and the economy becomes increasingly knowledge-based, organizational knowledge management is key for companies’ success. This is especially important as organizational ties are weaker and job-hopping becomes a more prevalent phenomenon. As human resource mobility increases, companies must ensure that knowledge remains within the company despite employee exit. In this context, the current study sought to understand how leaders’ actions can facilitate employee knowledge sharing, focusing on paradoxical leadership. Besides examining the impact of paradoxical leadership on employees’ propensity to adopt knowledge-sharing behaviors, this study also explored the effects of one potential intervening variable (i.e., promotive voice behavior) and one potential boundary condition (i.e., trust in the leader) on this relationship. A two-wave time-lagged correlational study was conducted with a sample of 154 workers from various sectors. The results of moderated mediation analysis suggest that paradoxical leaders indirectly promote greater knowledge-sharing among subordinates by fostering their promotive-voice behaviors, but only for those with high levels of trust in the leader. The implications of these findings for current organizational challenges regarding knowledge management are discussed. Full article
(This article belongs to the Special Issue Leadership and Sustainability: Building a Better Future)
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12 pages, 237 KiB  
Article
The Potential of AI in Performing Financial Sentiment Analysis for Predicting Entrepreneur Survival
by Lina Saleh and Samer Semaan
Adm. Sci. 2024, 14(9), 220; https://doi.org/10.3390/admsci14090220 - 13 Sep 2024
Viewed by 620
Abstract
The aim of this study is to investigate the potential of ChatGPT in analyzing the financial sentiment analysis of entrepreneurs. Sentiment analysis involves detecting if it is positive, negative, or neutral from a text. We examine several prompts on ChatGPT-4, ChatGPT-4.0, and LeChat-Mistral [...] Read more.
The aim of this study is to investigate the potential of ChatGPT in analyzing the financial sentiment analysis of entrepreneurs. Sentiment analysis involves detecting if it is positive, negative, or neutral from a text. We examine several prompts on ChatGPT-4, ChatGPT-4.0, and LeChat-Mistral and compare the results with FinBERT. Then, we examine the correlation between scores given by both tools with the type, size, and age of the company. The results have shown that scores given by FinBERT are mostly significant and positively correlated with sustainable variables. By sharing these results, we hope to stimulate future research and advances in the field of financial services, particularly bank loans. Full article
(This article belongs to the Special Issue ChatGPT, a Stormy Innovation for a Sustainable Business)
16 pages, 1724 KiB  
Review
Gravity Model and International Trade: A Survey of the Literature
by Nuno Carlos Leitão
Adm. Sci. 2024, 14(9), 219; https://doi.org/10.3390/admsci14090219 - 13 Sep 2024
Viewed by 1151
Abstract
The gravity model, which is applied to international trade, explains the conceptual models of international business. It has been used in various areas of the global economy, such as trade, foreign direct investment, and even the determinants of tourist demand at the level [...] Read more.
The gravity model, which is applied to international trade, explains the conceptual models of international business. It has been used in various areas of the global economy, such as trade, foreign direct investment, and even the determinants of tourist demand at the level of countries and sectors of economic activity. In terms of the methodology, this study of the gravity model followed the PRISMA requirements and bibliometric analysis (co-occurrence of keywords and network of co-authorship), which were applied to the Scopus database. In terms of the results, economic, geographical distance, and location variables are essential in explaining international trade. Full article
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18 pages, 1750 KiB  
Article
Ensuring Sustainability: Leadership Approach Model for Tackling Procurement Challenges in Bulgarian Higher Education Institutions
by Mina Daskalova-Karakasheva, Denitza Zgureva-Filipova, Kalin Filipov and George Venkov
Adm. Sci. 2024, 14(9), 218; https://doi.org/10.3390/admsci14090218 - 13 Sep 2024
Viewed by 649
Abstract
At present, higher education institutions (HEIs) are increasingly expected to incorporate sustainability into all aspects by integrating it not only into education and research but also into operational processes, including procurement. In some cases, national legislation hinders public universities from adhering to sustainability [...] Read more.
At present, higher education institutions (HEIs) are increasingly expected to incorporate sustainability into all aspects by integrating it not only into education and research but also into operational processes, including procurement. In some cases, national legislation hinders public universities from adhering to sustainability requirements. This paper aims to introduce a leadership approach model that enables public universities to overcome the constraints imposed by the legal framework. To explore the relatively new area of Sustainable Public Procurement (SPP), where still little is known, the Technical University of Sofia (TU-Sofia) was chosen as a testbed for the case study. Firstly, the challenges posed by external factors—such as non-discrimination principles stated in Bulgaria’s Public Procurement Act (PPA) and internal incentives at TU-Sofia for sustainable procurement initiatives were identified. Secondly, based on the findings, the recommendation is to adopt a leadership approach model by developing and implementing a Sustainable Public Procurement Policy (SPPP) tailored to harness the university’s sustainable development drivers while complying with legislative requirements. As a result of the leadership approach model implementation, the university will not only enhance economic benefits but also mitigate risks and drive transformative change in procurement management processes, contributing to broader societal and environmental goals. Full article
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26 pages, 2349 KiB  
Article
Measuring Efficiency and Satisfaction in the Context of Digital Transformation
by Matej Krejnus, Katarína Repková Štofková, Jana Štofková, Zuzana Štofková, Erika Loučanová, Adela Poliaková and Lucia Šujanská
Adm. Sci. 2024, 14(9), 217; https://doi.org/10.3390/admsci14090217 - 12 Sep 2024
Viewed by 898
Abstract
Currently, much attention is paid to digital transformation in all areas, including the public sphere. The latest studies show that it is necessary for the public sector to monitor the efficiency and satisfaction with the services provided. However, there are significant gaps in [...] Read more.
Currently, much attention is paid to digital transformation in all areas, including the public sphere. The latest studies show that it is necessary for the public sector to monitor the efficiency and satisfaction with the services provided. However, there are significant gaps in research in this area, including in Slovakia. This research proposes and applies the measurement of efficiency using the DEA method in the context of e-Government, provides a comparison of the roles of states in the use of public electronic services in the EU, and applies the method of measuring satisfaction using the American Customer Satisfaction Index, focused on the central state portal in Slovakia. The main methods that were used to fulfil the objectives of the work were data envelopment analysis, “DEA”, and the American Customer Satisfaction Index, “ACSI”. Other methods used include the Mann–Whitney U test, the chi-squared test, and Sperm correlation analysis. From the results of the work, it is possible to conclude that ACSI can be applied within Slovakia. Furthermore, the results show a strong correlation between perceived quality and satisfaction, which is 0.855. Overall satisfaction with the central state portal of public electronic services reached 61.7%. We conclude that it would be appropriate and possible to use ACSI as part of DEA measurement. Full article
(This article belongs to the Special Issue New Challenges and Directions in the Development of Human Resource Management)
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17 pages, 294 KiB  
Article
Unveiling the Influence of Big Data Disclosure on Audit Quality: Evidence from Omani Financial Firms
by Hidaya Al Lawati, Zakeya Sanad and Mohammed Al Farsi
Adm. Sci. 2024, 14(9), 216; https://doi.org/10.3390/admsci14090216 - 12 Sep 2024
Viewed by 718
Abstract
Purpose: This study aims to investigate the impact of big data disclosure on audit quality in the Omani context. Design/methodology/approach: This study used data extracted from annual reports for a sample from financial companies listed on the Muscat Stock Exchange over the period [...] Read more.
Purpose: This study aims to investigate the impact of big data disclosure on audit quality in the Omani context. Design/methodology/approach: This study used data extracted from annual reports for a sample from financial companies listed on the Muscat Stock Exchange over the period from 2014 to 2020. We applied a content analysis approach to measure the level of big data disclosure in these firms. This study used ordinary least squares and panel data regression analysis to investigate the relationship between big data disclosure and audit quality. Moreover, we moderated the relationship between big data disclosure and audit quality with family members who are serving on the board of directors and with royal membership. Findings: The findings of the study indicated that big data disclosure played a vital role in enhancing the audit quality of the financial firms in the Omani context. In addition, family memberships positively moderated the association between big data disclosure and audit quality in these firms. However, royal members negatively moderated such relationship. Research limitations/implications: We included only financial institutions in the sample. Practical implications: The study offers practical implications for investors, managers, and policymakers. It will raise awareness on the importance of implementing regulations necessary for disclosing such information in annual reports, thereby enhancing the audit quality of firms and increasing the reliability and validity of financial reports. Originality/value: The study is considered the first, to the best of our knowledge, to examine the impact of big data disclosure on the audit quality in the Omani context. It contributes to the existing knowledge of digital transformation in the Omani financial firms. Full article
(This article belongs to the Special Issue AI, Tokenization, and FinTech: Implications of Governance Issues)
20 pages, 1855 KiB  
Article
A Model of Public Sector E-Services Development Efficiency as a Sustainable Competitive Advantage
by Asta Valackiene and Jovita Giedraitiene
Adm. Sci. 2024, 14(9), 215; https://doi.org/10.3390/admsci14090215 - 11 Sep 2024
Viewed by 671
Abstract
This study aims to explore the links between the efficiency of public sector e-services and sustainable competitive advantage. In line with the emerging approach, the instrumental case study design and the mixed research strategy were used as the most appropriate methodology to answer [...] Read more.
This study aims to explore the links between the efficiency of public sector e-services and sustainable competitive advantage. In line with the emerging approach, the instrumental case study design and the mixed research strategy were used as the most appropriate methodology to answer the general research question that was raised for this study. In this context, we present the positive experience that we have discovered via the Lithuanian case study. A unified model of evaluation of the e-services development system in the public sector was developed. The model explains the application of various e-services development systems methodologies and methods in the public sector and underpins the platform for the interaction of efficiency and sustainable competitive advantage processes. The model developed helps to make the assessment of e-services more effective and demonstrates a personalised outcome that can be applied by other public sector organisations. The paper discusses the efficiency trends in the development of e-services in the public sector in order to achieve Sustainable Development Goals, as well as distinguishes and highlights procedural steps that help to improve the development of e-services and sustainable competitive advantage. Full article
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24 pages, 1731 KiB  
Article
An Economic Perspective on the Implementation of Artificial Intelligence in the Restaurant Sector
by Mª Genoveva Dancausa Millán and Mª Genoveva Millán Vázquez de la Torre
Adm. Sci. 2024, 14(9), 214; https://doi.org/10.3390/admsci14090214 - 10 Sep 2024
Cited by 1 | Viewed by 1254
Abstract
Technology is evolving and being implemented across nearly every sector of society, including health, nutrition, and sustainability. Specifically, artificial intelligence (AI) has become an essential tool in gastronomy, not only facilitating chefs’ work but also fostering business innovation through cost reduction. However, for [...] Read more.
Technology is evolving and being implemented across nearly every sector of society, including health, nutrition, and sustainability. Specifically, artificial intelligence (AI) has become an essential tool in gastronomy, not only facilitating chefs’ work but also fostering business innovation through cost reduction. However, for a gastronomic business to be profitable, it is crucial to understand its strategic elements. In this study, three groups associated with gastronomy—chefs, entrepreneurs, and gastronomic experts—were surveyed to gather their opinions on the application of artificial intelligence in the restaurant sector in Spain. Additionally, the Business Model Canvas and Lean Model Canvas were developed, specifically adapted for the restaurant sector. These models, as novel approaches, allowed for the identification of key success factors based on the respondents’ experiences, considering that the Business Model Canvas focuses on the market and the company, while the Lean Model Canvas prioritizes the market and the product. This distinction is essential for mitigating the high failure rate in the restaurant industry in Spain. The results from the Canvas models and SWOT analysis have allowed us to understand the participants’ views. They largely see the use of AI in gastronomy as beneficial due to innovation in recipes and cost savings. However, concerns were raised about the potential loss of human touch in dish preparation and increased unemployment due to the automation of some cooking processes. These findings could be highly relevant for future restaurant entrepreneurs. Full article
(This article belongs to the Special Issue Innovations and Change in Service Industry Management)
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28 pages, 1872 KiB  
Article
The Role of Equity Crowdfunding in the Brazilian Entrepreneurial Ecosystem: An Empirical Analysis
by Ronnie Figueiredo and Flavia Bendelá
Adm. Sci. 2024, 14(9), 213; https://doi.org/10.3390/admsci14090213 - 10 Sep 2024
Viewed by 1065
Abstract
This research provides the first deep and empirical look into Brazil’s increasing equity crowdfunding, or crowdinvest, market, and examines its peculiarities. It is a pioneering work dedicated to understanding which characteristics most impact the success of offers in the country, and whether there [...] Read more.
This research provides the first deep and empirical look into Brazil’s increasing equity crowdfunding, or crowdinvest, market, and examines its peculiarities. It is a pioneering work dedicated to understanding which characteristics most impact the success of offers in the country, and whether there is any representative movement pointing to the inclusion of gender, firm age, and location or participation of small investors. We employ descriptive and quantitative research techniques and analyses all the offerings derived through this mechanism from 1 January 2017 to 31 December 2020—totaling 234 operations, considering successful offers (the ones that received investment) and unsuccessful offers (those that failed in raising funds), registered by 24 platforms in the country according to CVM (Comissão de Valores Mobiliários), the Brazilian SEC, under regulation Instruction 588. Furthermore, we use empirical and publicly available data from several sources. The findings reveal that mutual offers are more attractive to investors than those of equity, impacting the dependent variable of success. Besides this, firm location is the only inclusion aspect with representativeness among the independent variables tested. The main contributions of the research lie in providing the first empirical study that (1) consolidates a consistent database of the equity crowdfunding industry in Brazil, (2) reveals the role of crowdinvest in Brazil, related to bank credit to SMEs, and (3) provides recommendations to the main stakeholders that can improve the whole ecosystem. Full article
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26 pages, 4862 KiB  
Article
Building Safer Workplaces: Unveiling the Impact of Safety Leadership Styles in the Construction Industry
by S. Senthamizh Sankar and K. S. Anandh
Adm. Sci. 2024, 14(9), 212; https://doi.org/10.3390/admsci14090212 - 10 Sep 2024
Viewed by 2538
Abstract
This study investigates the most effective leadership style for enhancing safety performance in the construction industry. Through a scientometric analysis of 114 research papers and a meta-analysis of 13 studies involving 7220 participants, it uncovers a growing body of research on safety leadership [...] Read more.
This study investigates the most effective leadership style for enhancing safety performance in the construction industry. Through a scientometric analysis of 114 research papers and a meta-analysis of 13 studies involving 7220 participants, it uncovers a growing body of research on safety leadership in construction and identifies safety-specific transformational leadership as the most impactful style for improving safety outcomes. The research highlights the increasing importance of safety leadership in the construction sector and reveals a trend towards safety-specific transformational leadership as the preferred approach. This leadership style emphasizes empowering and motivating employees to prioritize safety through shared values, vision, and goals. The study also emphasizes the need for enhanced collaboration among researchers and institutions, and advocates for the inclusion of studies from developing countries to ensure a comprehensive understanding of safety leadership practices globally. Additionally, the findings align with the Sustainable Development Goals 3, 8, and 11, underscoring the significance of fostering safe and secure working environments and promoting sustainable urbanization. This research serves as a valuable resource for construction industry stakeholders seeking to implement effective safety leadership strategies, and it lays the groundwork for further exploration in this critical area. Full article
(This article belongs to the Special Issue Human Resource Development and Retention in the Digital Age: Best Practices and Technologies for Maximizing Positive Employee Outcomes)
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21 pages, 489 KiB  
Article
The Multiple Advantages of Self-Leadership in Higher Education: The Role of Health-Promoting Self-Leadership among Executive MBA Students
by Rune Bjerke
Adm. Sci. 2024, 14(9), 211; https://doi.org/10.3390/admsci14090211 - 9 Sep 2024
Viewed by 941
Abstract
The purpose of this conceptual and explorative study is to document the advantages of health-promoting self-leadership practice. Professional certification programs are criticized due to a lack of practice among participants, involvement, and short duration. This study is based on self-leadership practices over several [...] Read more.
The purpose of this conceptual and explorative study is to document the advantages of health-promoting self-leadership practice. Professional certification programs are criticized due to a lack of practice among participants, involvement, and short duration. This study is based on self-leadership practices over several weeks of two executive MBA student classes from spring 2020 and 2021. A preliminary theoretical framework is developed suggesting that health-promoting self-leadership, which includes three orientations, has an impact on self-efficacy, mental fitness, and performance. Two different self-leadership classes with managers from the public and private sectors went through a self-development process as a semester project. The content analyses of 112 student reports unfolded students’ self-development processes and results identified in diaries, notes, tables, training schedules, and reflections. The findings, based on two different samples and aggregated data, support the theoretical framework. Moreover, the processes of self-development and self-leadership seem to be advantageous for almost all managers. The health-promoting self-leadership practice improved managers’ mental and physical fitness, energy balance, self-efficacy beliefs, and performance. These outcomes were achieved through physical activity, self-talk, meditative exercises, reward systems, visualizing, diet programs, and routines. The findings underscore the importance of self-development processes amongst managers, and that health-promoting self-leadership courses should last over several weeks. Full article
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17 pages, 294 KiB  
Review
Optimizing Retail Pharmacy Success: The Role of Multichannel Marketing Strategies
by Alexander Wick, Bernhard Koczian and Kristína Králiková
Adm. Sci. 2024, 14(9), 210; https://doi.org/10.3390/admsci14090210 - 9 Sep 2024
Viewed by 1831
Abstract
This study focuses on the effect of multichannel marketing communication in retail pharmacies to establish customer satisfaction in a world experiencing the digitalization of health sectors. The objective of the study is to understand customer acquisition and retention practices, the role of online [...] Read more.
This study focuses on the effect of multichannel marketing communication in retail pharmacies to establish customer satisfaction in a world experiencing the digitalization of health sectors. The objective of the study is to understand customer acquisition and retention practices, the role of online and offline integrated communication, and the extent of customer preference for various marketing communication channels. As part of the study, the quantitative analysis of the publications included in the review was made using articles and reports published from 2014 to 2024. The review was conducted on the aspects of marketing using multiple channels in retail pharmacy and the healthcare-associated fields. The studies identified that comprehensive communication channel enhancement policies positively affect the generation of revenues, reduction in costs, and information delivery schedules in pharmaceuticals. Depending on the channel, consumers’ needs and wants differ, and there is success in personalizing and presenting reasonably logical thoughts to people. Synchronicity of online and offline communication effectively increases the customers’ power, trust, and satisfaction. E-marketing has always been significant in enhancing customers’ touch points, which is why digital transformation is vital. This study further supports the fact that multichannel marketing is mandatory for the success of a retail pharmacy in the prevalent, highly competitive environment. The implementation also presupposes knowledge of consumer differences, the synergy of online and offline contacts, the emphasis on personalization, and fast adaptation to the changing technological environment, but often within the framework of severe legislation. Full article
(This article belongs to the Special Issue Digital Management and Business Models in Public Administration: An International Perspective—2nd Edition)
20 pages, 577 KiB  
Article
Next Level Quotas? Corporate and Public Support for Gender Quotas in Executive Management
by Ásta Dís Óladóttir, Thora H. Christiansen, Haukur Freyr Gylfason, Haukur C. Benediktsson and Freyja Vilborg Thorarinsdottir
Adm. Sci. 2024, 14(9), 209; https://doi.org/10.3390/admsci14090209 - 6 Sep 2024
Viewed by 704
Abstract
This study provides the first comprehensive examination of gender quota legislation for executive management positions, executive gender quotas (EGQs), in Icelandic listed companies, alongside the general public’s attitudes toward such measures. Iceland has been a global leader in gender equality, according to the [...] Read more.
This study provides the first comprehensive examination of gender quota legislation for executive management positions, executive gender quotas (EGQs), in Icelandic listed companies, alongside the general public’s attitudes toward such measures. Iceland has been a global leader in gender equality, according to the World Economic Forum, for 15 years, yet progress in achieving gender balance in executive positions remains limited. This research aims to explore how board members in all listed companies in Iceland view EGQ legislation and assess the level of public support for such legislation. Despite the implementation of gender quota legislation for corporate boards, board gender quotas (BGQs), in 2010 aimed at promoting gender balance, significant gender disparities persist at the executive management level. This study reveals distinct attitudes toward EGQs, with men predominantly opposing such legislation and women showing more support, particularly when progress toward gender balance is seen as inadequate. The findings underscore the importance of ongoing dialogue and potential legislative actions to address persistent gender inequalities in leadership positions. This research marks a novel contribution to the discourse on gender quotas in corporate governance, highlighting the need for systemic changes to achieve genuine gender parity in executive management teams. This study presents the first findings on the views of board members and the public on gender quota legislation in executive management positions to close the gender gap in economic participation. Full article
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17 pages, 3088 KiB  
Article
Research Trends in Communication and Tourism: A Systematic Review and a Bibliometric Analysis
by Angie Lorena Salgado Moreno, Jorge Alexander Mora Forero, Raquel García Revilla and Olga Martinez Moure
Adm. Sci. 2024, 14(9), 208; https://doi.org/10.3390/admsci14090208 - 6 Sep 2024
Cited by 1 | Viewed by 2207
Abstract
The aim of this article is to analyze research trends in communication and tourism through a systematic review and bibliometric analysis of the academic literature in order to identify patterns, areas of interest and possible gaps in knowledge, thus contributing to the understanding [...] Read more.
The aim of this article is to analyze research trends in communication and tourism through a systematic review and bibliometric analysis of the academic literature in order to identify patterns, areas of interest and possible gaps in knowledge, thus contributing to the understanding and development of these interdisciplinary fields. The methodology includes a bibliometric analysis performed with the R Core Team 2022-Bibliometrix software 4.2.3, in addition to the use of VOSviewer software 1.6.20 and a systematic review of the Scopus and Web of Science databases to analyze the most researched topics, authors, their affiliations, countries, most influential publications, keywords and trends. The results of this research are a valuable contribution to the literature and the scientific community by providing a comprehensive and relevant analysis of the current landscape of communication and tourism research. To conclude, this analysis promotes a deeper understanding of the theoretical and conceptual framework of the studies published to date, which is essential for enriching the academic debate on trends in communication and tourism research. Full article
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28 pages, 1325 KiB  
Article
Organizational Culture Enabler and Inhibitor Factors for Ambidextrous Innovation
by Mohammad AlSaied and Patrick McLaughlin
Adm. Sci. 2024, 14(9), 207; https://doi.org/10.3390/admsci14090207 - 6 Sep 2024
Viewed by 1103
Abstract
Ambidextrous innovation is considered to be a key framework for innovation that offers organizations the ability to maintain their current level of competitiveness and develop and sustain a long-term competitive advantage. However, the implementation of ambidextrous innovation is constrained by an organization’s culture. [...] Read more.
Ambidextrous innovation is considered to be a key framework for innovation that offers organizations the ability to maintain their current level of competitiveness and develop and sustain a long-term competitive advantage. However, the implementation of ambidextrous innovation is constrained by an organization’s culture. Thus, the aim and objective of the present research are to explore the literature deeply and attempt to understand both organizational culture and ambidextrous innovation, along with key cultural aspects with regard to ambidexterity. The present research deeply dived into the model of organizational culture and attempted to build synergy between each model with respect to ambidexterity. The results of the present research suggest that Cameron and Quinn’s competing value framework, once amalgamated with the Schein model, creates an organizational culture framework that can be used to develop a culture that is best suited to the implementation of ambidextrous innovation. The Schein model provides a comprehensive guideline for each value of the competing value framework. Further, the present research also extracted key insights with regard to the role culture can play in innovation in general and ambidextrous innovation in particular. Finally, the present research also attempted to build a list of culture enablers and inhibitors that can facilitate and impede the process of ambidextrous innovation. Full article
(This article belongs to the Section Organizational Behavior)
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15 pages, 492 KiB  
Review
A Perspective on Supplier Selection and Order Allocation: Literature Review
by Trish Nguyen, Saman Hassanzadeh Amin and Bharat Shah
Adm. Sci. 2024, 14(9), 206; https://doi.org/10.3390/admsci14090206 - 5 Sep 2024
Viewed by 831
Abstract
Purchasing and procurement managers should make informed decisions in selecting materials at the right time, in sufficient quantities, and at affordable prices. Supplier selection and order allocation (SSOA) is a vital aspect of purchasing and procurement processes. In this research, the techniques and [...] Read more.
Purchasing and procurement managers should make informed decisions in selecting materials at the right time, in sufficient quantities, and at affordable prices. Supplier selection and order allocation (SSOA) is a vital aspect of purchasing and procurement processes. In this research, the techniques and decision-making methods used in SSOA from peer-reviewed journals published from 2021 to 2023 are examined. This research explores the publications through three major categories, including literature reviews (LR), deterministic optimization (DO) models, and uncertain optimization (UO) models. The related operations research techniques are also discussed. Furthermore, observations, conclusions, and suggestions for future studies are provided with details. Full article
(This article belongs to the Special Issue Supply Chain in the New Business Environment)
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11 pages, 744 KiB  
Article
Employees’ Emotional Intelligence and Job Satisfaction: The Mediating Role of Work Climate and Job Stress
by Álvaro García del Castillo-López and María Pérez Domínguez
Adm. Sci. 2024, 14(9), 205; https://doi.org/10.3390/admsci14090205 - 3 Sep 2024
Viewed by 2582
Abstract
(1) Background: This study examines the mediating roles of work climate and perceived job stress on the relationship between emotional intelligence (EI) and job satisfaction using a serial mediation model in a sample of employees. Although EI is known to influence several organizational [...] Read more.
(1) Background: This study examines the mediating roles of work climate and perceived job stress on the relationship between emotional intelligence (EI) and job satisfaction using a serial mediation model in a sample of employees. Although EI is known to influence several organizational outcomes, its interaction with work climate and job stress is less well understood. (2) Methods: The PROCESS macro (Model 6) v4.2 by Hayes was employed to test the multiple mediating effects of work climate and perceived job stress on the relationship between emotional intelligence and job satisfaction. (3) Results: The results indicate that higher EI is associated with a more positive work climate, higher job satisfaction, and lower perceived job stress. Work climate and job stress mediate the relationship between EI and job satisfaction. Specifically, EI improves job satisfaction both directly and indirectly by increasing positive work climate and decreasing job stress. (4) Conclusions: These findings highlight the critical role of EI in creating a supportive work environment and improving employee well-being. Full article
(This article belongs to the Topic Employee Quality of Life, Well-Being and Wellness: A Pathway to Organizational Performance, Efficiency, and Sustainability)
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23 pages, 1278 KiB  
Article
Back to Industry—Evaluating Women’s Return to Chartered Accreditation Post-Maternity in the Built Environment Sector Professions
by Sinead Clarkson and Lucy Hind
Adm. Sci. 2024, 14(9), 204; https://doi.org/10.3390/admsci14090204 - 2 Sep 2024
Viewed by 759
Abstract
Efforts have been made to improve gender diversity in the built environment professions. This sector continues to experience growth restrictions due to skill shortages. Some progress has been made at the entry level; however, the retention of women in professional roles within this [...] Read more.
Efforts have been made to improve gender diversity in the built environment professions. This sector continues to experience growth restrictions due to skill shortages. Some progress has been made at the entry level; however, the retention of women in professional roles within this sector continues to present a challenge. Support for women during maternity, upon return to work and while working with family has been identified as a barrier to women’s progression in this sector. Professional bodies are uniquely placed to support their female members. Therefore, this study had two aims: to examine current professional body support for members during and after maternity leave and to examine the experiences of female professionals, who have taken maternity leave whilst holding membership in a built environment professional body. This study adopted an embedded, mixed-method design, using a secondary, qualitative data set to augment the primary, quantitative data set, within one phase. Surveys were distributed directly to professional bodies and to professionals via social media (LinkedIn). The survey of the professional bodies identified a varied approach to maternity support. The professional member survey identified a lack of awareness of available support, and generally the need for more support during maternity and on return to work. In summary, professional bodies in the built environment could improve maternity support for members by improving communication and achieving parity in support across the various disciplines. Full article
(This article belongs to the Special Issue Diversity, Equity & Inclusion and Its Perception in Organization)
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