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61 Results Found

  • Article
  • Open Access
11 Citations
1,605 Views
13 Pages

Purchasing through virtual market is different from the process that takes place in the traditional market. In this market, things are less tangible and more threatening. Therefore, trust becomes crucial and it is established in a different way. This...

  • Article
  • Open Access
56 Citations
3,445 Views
14 Pages

A Social Commerce Intention Model for Traditional E-Commerce Sites

  • Sebastián Molinillo,
  • Francisco Liébana-Cabanillas and
  • Rafael Anaya-Sánchez

The existing literature mainly analyses user intention to practice social commerce on social networking sites, but few studies have focused on traditional e-commerce sites with their own integrated social tools (e.g. forums, reviews). This research a...

  • Article
  • Open Access
8 Citations
6,536 Views
28 Pages

Learning DOM Trees of Web Pages by Subpath Kernel and Detecting Fake e-Commerce Sites

  • Kilho Shin,
  • Taichi Ishikawa,
  • Yu-Lu Liu and
  • David Lawrence Shepard

The subpath kernel is a class of positive definite kernels defined over trees, which has the following advantages for the purposes of classification, regression and clustering: it can be incorporated into a variety of powerful kernel machines includi...

  • Article
  • Open Access
1,184 Views
28 Pages

Effective website usability assessment is crucial for improving user experience, driving customer satisfaction, and ensuring business success, particularly in the competitive e-commerce sector. Traditional methods, such as expert reviews and user tes...

  • Proceeding Paper
  • Open Access
1 Citations
6,831 Views
16 Pages

Using big data analysis, we study the consumer life cycle based on the following four aspects: customer acquisition, participation, profit, and return visit rate. The Google Merchandise store is selected as a case study to collect data during January...

  • Article
  • Open Access
5 Citations
3,756 Views
23 Pages

An Entity-Matching System Based on Multimodal Data for Two Major E-Commerce Stores in Mexico

  • Raúl Estrada-Valenciano,
  • Víctor Muñiz-Sánchez and
  • Héctor De-la-Torre-Gutiérrez

23 July 2022

E-commerce has grown considerably in Latin America in recent years due to the COVID-19 pandemic. E-commerce users in English-speaking and Chinese-speaking countries have web-based tools to compare the prices of products offered by various retailers....

  • Article
  • Open Access
41 Citations
1,459 Views
21 Pages

A user-centered approach in the development lifecycle of e- commerce websites is nowadays a crucial factor in the success of any on-line business. The purpose of this paper is twofold: a) to identify the factors that affect e-commerce website usabili...

  • Article
  • Open Access
28 Citations
10,178 Views
16 Pages

The Perspective of E-Business Sustainability and Website Accessibility of Online Stores

  • Carmen Adina Paștiu,
  • Ionica Oncioiu,
  • Daniel Adrian Gârdan,
  • Silvia Ștefania Maican,
  • Iuliana Petronela Gârdan and
  • Andreea Cipriana Muntean

23 November 2020

E-commerce’s latest trends, highlighted by the global phenomena of the COVID-19 pandemic, explicitly show substantial changes in the online consumers’ behavior as well. More and more specialists are talking about the emergence of a new pa...

  • Article
  • Open Access
9 Citations
3,041 Views
16 Pages

Digital supply chains (DSCs) are value-driven and collaborative digital systems designed to generate business value for firms through various innovative technologies. Today, we are witnessing companies transitioning from traditional supply chain mode...

  • Article
  • Open Access
15 Citations
6,454 Views
24 Pages

E-Commerce Engagement: A Prerequisite for Economic Sustainability—An Empirical Examination of Influencing Factors

  • Sarmann I. Kennedyd,
  • Rob Kim Marjerison,
  • Yuequn Yu,
  • Qian Zi,
  • Xinyi Tang and
  • Ze Yang

11 April 2022

Economic sustainability for firms of all sizes and sectors is likely to depend on some type of online commercial activity. While technical barriers to e-commerce are not high, adaptability to new online markets is a critical part of sustainable econo...

  • Article
  • Open Access
60 Citations
5,207 Views
14 Pages

The spectacular development of the Web 2.0, particularly through online social networks, has awakened much interest in different areas. Marketing is one of them and businesses have decided to experiment with this new type of technology in support to...

  • Article
  • Open Access
52 Citations
11,722 Views
24 Pages

E-Commerce Website Usability Analysis Using the Association Rule Mining and Machine Learning Algorithm

  • Biresh Kumar,
  • Sharmistha Roy,
  • Anurag Sinha,
  • Celestine Iwendi and
  • Ľubomíra Strážovská

21 December 2022

The overall effectiveness of a website as an e-commerce platform is influenced by how usable it is. This study aimed to find out if advanced web metrics, derived from Google Analytics software, could be used to evaluate the overall usability of e-com...

  • Article
  • Open Access
4 Citations
4,469 Views
35 Pages

11 November 2023

Nowadays, e-commerce websites have become part of people’s daily lives; therefore, it has become necessary to seek help in assessing and improving the usability of the services of e-commerce websites. Essentially, usability studies offer signif...

  • Article
  • Open Access
22 Citations
7,608 Views
20 Pages

Technological developments have digitized consumer behavior all over Indonesia. This has become the basis for the emergence of e-commerce, a digital business system that is widely used by the public in making purchases through apps or websites. For t...

  • Article
  • Open Access
66 Citations
19,513 Views
21 Pages

An E-Commerce Recommendation System Based on Dynamic Analysis of Customer Behavior

  • Farah Tawfiq Abdul Hussien,
  • Abdul Monem S. Rahma and
  • Hala B. Abdulwahab

28 September 2021

The technological development in the devices and services provided via the Internet and the availability of modern devices and their advanced applications, for most people, have led to an increase in the expansion and a trend towards electronic comme...

  • Article
  • Open Access
9 Citations
4,228 Views
12 Pages

Designing Multi-Modal Embedding Fusion-Based Recommender

  • Anna Wróblewska,
  • Jacek Dąbrowski,
  • Michał Pastuszak,
  • Andrzej Michałowski,
  • Michał Daniluk,
  • Barbara Rychalska,
  • Mikołaj Wieczorek and
  • Sylwia Sysko-Romańczuk

Recommendation systems have lately been popularised globally. However, often they need to be adapted to particular data and the use case. We have developed a machine learning-based recommendation system, which can be easily applied to almost any item...

  • Article
  • Open Access
9 Citations
11,316 Views
21 Pages

14 June 2024

As a product of the development of e-commerce over a specific period of time, the “new retail model” breaks the barriers between the traditional retail industry and e-commerce. Supported by Internet technology, it builds a new business mo...

  • Article
  • Open Access
9 Citations
5,526 Views
20 Pages

21 February 2025

E-commerce sites have generated large amounts of unstructured data as they allow millions of users to generate product reviews. Thus, although there have been significant improvements in the characteristics of big data, such as speed and volume, deve...

  • Article
  • Open Access
5 Citations
4,837 Views
24 Pages

12 August 2022

Over the past few decades, research on object detection has developed rapidly, one of which can be seen in the fashion industry. Fast and accurate detection of an E-commerce fashion product is crucial to choosing the appropriate category. Nowadays, b...

  • Article
  • Open Access
16 Citations
4,522 Views
14 Pages

E-Customer Security as a Social Value in the Sphere of Sustainability

  • Arnold Pabian,
  • Barbara Pabian and
  • Beata Reformat

18 December 2020

Customer security in the e-commerce sector is not, but should be, approached in terms of sustainability, because it is a social problem concerning more than 2 billion people worldwide and over 20 million shopping sites. New techniques and technologie...

  • Article
  • Open Access
10 Citations
4,435 Views
13 Pages

Overview and Exploitation of Haptic Tele-Weight Device in Virtual Shopping Stores

  • Aqeel Farooq,
  • Mehdi Seyedmahmoudian,
  • Ben Horan,
  • Saad Mekhilef and
  • Alex Stojcevski

29 June 2021

In view of the problem of e-commerce scams and the absence of haptic interaction, this research aims to introduce and create a tele-weight device for e-commerce shopping in smart cities. The objective is to use the proposed prototype to provide a bri...

  • Article
  • Open Access
2 Citations
5,474 Views
17 Pages

29 September 2020

With the recent increase in used trading sites that support used trading, users want to find various information in real time, and the development of the Internet consists of direct and indirect connections between businesses and consumers. This chan...

  • Article
  • Open Access
5 Citations
1,130 Views
15 Pages

Currently, recommender systems (RS) have been widely applied in many commercial e-commerce sites to help users deal with the information overload problem. Recommender systems provide personalized recommendations to users and, thus, help in making goo...

  • Article
  • Open Access
12 Citations
7,495 Views
18 Pages

25 June 2024

Sustainable development is growing in importance in today’s climate crisis. With the percentage of sales via digital channels increasing annually and consumers becoming aware of the environmental impact of their choices, a huge opportunity pres...

  • Article
  • Open Access
7 Citations
3,227 Views
26 Pages

6 July 2023

Due mainly to COVID-19 and the demanding work schedules of many individuals, online purchasing sites have become indispensable. However, the dynamic online environment and everchanging customer demands make sustainable competitiveness challenging for...

  • Article
  • Open Access
11 Citations
4,465 Views
22 Pages

9 October 2022

Recently, online e-commerce has developed a major method for customers to buy various merchandise. Deep learning analysis of online customer reviews can detect consumer behavior towards sustainability. Artificial intelligence can obtain insights from...

  • Proceeding Paper
  • Open Access
507 Views
9 Pages

To demonstrate the interrelation of fashion elements for design forecasting, the research examines classification and sentiment analysis methodologies. The study combines survey data with information from social media and e-commerce sites to find imp...

  • Review
  • Open Access
7 Citations
3,836 Views
13 Pages

Population aging and declining birth rates are key demographic trends of the 21st century. While the overall life expectancy and healthy life years increase, the quality of life and functional capacity worsens due to non-communicable diseases strongl...

  • Article
  • Open Access
15 Citations
8,768 Views
15 Pages

1 December 2018

We study big-data hybrid-data-processing lambda architecture, which consolidates low-latency real-time frameworks with high-throughput Hadoop-batch frameworks over a massively distributed setup. In particular, real-time and batch-processing engines a...

  • Article
  • Open Access
1 Citations
3,890 Views
19 Pages

Prior research suggests that consumers may find prematurely written online information trivial, nondiagnostic, and most likely to be neglected. This article examines the effects of impulsive posting caused by the incentive algorithm of e-commerce on...

  • Article
  • Open Access
15 Citations
11,839 Views
17 Pages

Sustainable Brand Reputation: Evaluation of iPhone Customer Reviews with Machine Learning and Sentiment Analysis

  • Mehmet Kayakuş,
  • Fatma Yiğit Açikgöz,
  • Mirela Nicoleta Dinca and
  • Onder Kabas

17 July 2024

Brand reputation directly influences customer trust and decision-making. A good reputation can lead to greater customer loyalty, commitment, and advocacy. This study aims to understand the effects of brand reputation on customer trust and loyalty and...

  • Article
  • Open Access
6 Citations
9,507 Views
16 Pages

The advent of social commerce platforms fueled by the growing commercialization of social media and networking sites represents a significant evolution in e-commerce dynamics. This study investigates the pivotal role of key opinion leaders (KOLs), pa...

  • Article
  • Open Access
1 Citations
2,710 Views
12 Pages

20 November 2022

Considering the prerequisite need for a protected e-commerce platform, absence of haptic interaction in head-mounted displays (HMD), and exploitation of faster communication technology, this research work aims to present an amended version of the tel...

  • Article
  • Open Access
6 Citations
3,300 Views
11 Pages

The notion of consumer values has been a key factor in understanding consumer behavior and has attracted the attention of various scholars in e-commerce. The aims of this study are to conceptualize a multidimensional construct of consumer information...

  • Article
  • Open Access
17 Citations
4,781 Views
16 Pages

Online Store Aesthetics Impact Efficacy of Product Recommendations and Highlighting

  • Piotr Sulikowski,
  • Michał Kucznerowicz,
  • Iwona Bąk,
  • Andrzej Romanowski and
  • Tomasz Zdziebko

26 November 2022

Owing to high competition in e-commerce, customers may prefer sites that ensure that good user experience (UX) and website aesthetics are one of its qualities. The method of presenting items seems crucial for gaining and maintaining user attention. W...

  • Article
  • Open Access
11 Citations
20,192 Views
14 Pages

Digital innovations have significantly transformed the marketing landscape, with visual technology solutions having become mainstream in the fashion industry approximately a decade ago. Digital technology offers a range of benefits to online fashion...

  • Article
  • Open Access
37 Citations
8,306 Views
17 Pages

29 January 2021

This study analyzes the influence of site personalization, first impression, and design on young consumers’ loyalty to tourism websites. It is a new and necessary study, taking into account the multimedia profile and purchasing potential of the studi...

  • Review
  • Open Access
28 Citations
18,717 Views
15 Pages

A Comparative Study of Web Content Management Systems

  • Jose-Manuel Martinez-Caro,
  • Antonio-Jose Aledo-Hernandez,
  • Antonio Guillen-Perez,
  • Ramon Sanchez-Iborra and
  • Maria-Dolores Cano

27 January 2018

Web Content Management Systems (WCMS) play an increasingly important role in the Internet’s evolution. They are software platforms that facilitate the implementation of a web site or an e-commerce and are gaining popularity due to its flexibility and...

  • Review
  • Open Access
30 Citations
9,389 Views
45 Pages

Using Opinion Mining in Context-Aware Recommender Systems: A Systematic Review

  • Camila Vaccari Sundermann,
  • Marcos Aurélio Domingues,
  • Roberta Akemi Sinoara,
  • Ricardo Marcondes Marcacini and
  • Solange Oliveira Rezende

28 January 2019

Recommender systems help users by recommending items, such as products and services, that can be of interest to these users. Context-aware recommender systems have been widely investigated in both academia and industry because they can make recommend...

  • Article
  • Open Access
4,207 Views
16 Pages

21 January 2019

We approach scalability and cold start problems of collaborative recommendation in this paper. An intelligent hybrid filtering framework that maximizes feature engineering and solves cold start problem for personalized recommendation based on deep le...

  • Article
  • Open Access
38 Citations
1,398 Views
16 Pages

Social network games (SNGs) are part of the highly evolving marketing and e-commerce channel of social network sites (SNSs). Marketers in SNGs offer economic incentives of game currency or virtual goods in exchange for consumer interactions with ads,...

  • Review
  • Open Access
26 Citations
12,095 Views
19 Pages

6 March 2021

Web data have grown exponentially to reach zettabyte scales. Mountains of data come from several online applications, such as e-commerce, social media, web and sensor-based devices, business web sites, and other information types posted by users. Big...

  • Article
  • Open Access
35 Citations
5,244 Views
16 Pages

20 December 2020

The Covid-19 crisis lockdown caused rapid transformation to remote working/learning modes and the need for e-commerce-, web-education-related projects development, and maintenance. However, an increase in internet traffic has a direct impact on infra...

  • Article
  • Open Access
6 Citations
4,920 Views
27 Pages

Unraveling the Impact of Lockdowns on E-commerce: An Empirical Analysis of Google Analytics Data during 2019–2022

  • Adela Bâra,
  • Simona-Vasilica Oprea,
  • Cristian Bucur and
  • Bogdan-George Tudorică

This paper presents an empirical analysis of e-commerce data obtained through Google Analytics (GA) from two small businesses’ perspectives: an IT components company and a tourism agency website located within the same county in Romania. The ob...

  • Article
  • Open Access
7 Citations
2,019 Views
20 Pages

1 September 2023

Large amounts of online reviews from e-commerce sites and social media platforms can help potential consumers to better understand products and play an important part in assisting potential consumers in making purchase decisions. Moreover, while mult...

  • Proceeding Paper
  • Open Access
2 Citations
7,432 Views
12 Pages

A Recommendation System for E-Commerce Products Using Collaborative Filtering Approaches

  • Neelamadhab Padhy,
  • Sridev Suman,
  • T Sanam Priyadarshini and
  • Subhalaxmi Mallick

24 September 2024

The objective of this article is to recommend products using association rule mining from an E-commerce site. This helps us to recommend products through utilizing the filtering concept. In this article, we use the Apriori and FP-Growth algorithms. O...

  • Article
  • Open Access
310 Views
42 Pages

The rise of fake reviews has become a major problem for trust in e-commerce sites. As for traditional machine learning solutions, they fail to capture the nuanced language that separates real reviews from fake reviews. In this work, we introduce a ne...

  • Article
  • Open Access
91 Citations
10,482 Views
38 Pages

Methodical Aspects of MCDM Based E-Commerce Recommender System

  • Aleksandra Bączkiewicz,
  • Bartłomiej Kizielewicz,
  • Andrii Shekhovtsov,
  • Jarosław Wątróbski and
  • Wojciech Sałabun

The aim of this paper is to present the use of an innovative approach based on MCDM methods as the main component of a consumer Decision Support System (DSS) by recommending the most suitable products among a given set of alternatives. This system pr...

  • Article
  • Open Access
1,683 Views
33 Pages

A Complex Network Science Perspective on Urban Parcel Locker Placement

  • Enrico Corradini,
  • Mattia Mandorlini,
  • Filippo Mariani,
  • Paolo Roselli,
  • Samuele Sacchetti and
  • Matteo Spiga

The rapid rise of e-commerce is intensifying pressure on last-mile delivery networks, making the strategic placement of parcel lockers an urgent urban challenge. In this work, we adapt multilayer two-mode Social Network Analysis to the parcel-locker...

  • Article
  • Open Access
15 Citations
14,302 Views
34 Pages

Digital Solutions in Tourism as a Way to Boost Sustainable Development: Evidence from a Transition Economy

  • Anna Polukhina,
  • Marina Sheresheva,
  • Dmitry Napolskikh and
  • Vladimir Lezhnin

22 January 2025

This paper examines the role of digital economy tools, including big data, mobile applications, e-commerce, and sharing economy platforms, in the sustainable development of the tourism sector. The focus is on studying how the digital economy tools ca...

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